Reviews
Spent $5k for transmission work and the only person that
Spent $5k for transmission work and the only person that said thank you was the porter that delivered my vehicle with muddy boots. The car was in the dealer’s possession for three weeks and it was returned dirtier than when I dropped it off. The sun shade was also not repaired but was on the bill. Very disappointing experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Only issue I have is my email said that the Bob Howard
Only issue I have is my email said that the Bob Howard dealer has a shuttle service! However the person I spoke to on the phone said there was no shuttle service. I waited 2 hours for my vehicle! So my question is, Is there a shuttle service or not????
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Good experience, fast service, and very professional.
Good experience, fast service, and very professional. I was in and out and at least 30 minutes or less I will definitely go back for more service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Sharlet! We’re thrilled to hear that you had a good experience at Bob Howard Chevrolet and appreciated our fast and professional service. We look forward to seeing you again for your next visit! -The Bob Howard Chevrolet Team
Great service, Daniel kept me informed on my service had
Great service, Daniel kept me informed on my service had my Traverse back in less than an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lea, thank you for your kind review; we are happy to pass along your comments to Daniel here at Bob Howard Chevrolet! Thank you again, and have a fantastic day!
DEF system put me in limp mode.
DEF system put me in limp mode....service needed, what should have been a simple code erase turned into a 200 diagnostic fee, no problem found. They couldnt get a service job out of me so they took 200 bucks for what should have been warranty
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry we were unable to meet your expectations. We will work to improve our customers future experience with this information. Christopher Olson Service and Parts Director 405-748-7751 colson@bobhowardauto.com
Excellent service, friendly and fast.
Excellent service, friendly and fast. I would highly recommend this dealership for buying and maintenance. My service to my SUV was done faster than promised and they kept we me updated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Robin! We’re thrilled to hear that you had an excellent experience at Bob Howard Chevrolet and that your SUV service was completed faster than expected. We appreciate your recommendation and look forward to assisting you again in the future! -The Bob Howard Chevrolet Team
Service dept was great and communicated with us well.
Service dept was great and communicated with us well. Will use this dept again for any future needs. Our buying process was wonderful too as well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brandy, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very professional and quick.
Very professional and quick. I was able to explain everything I wanted and they were able to get me in the perfect car for me. Gave me a very good price on my trade in. Glad to be back in the Chevy family! Brett Pinkston was very informative and knew the answer to all my questions!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with Brett! Feel free to reach out to us if you need anything. Have a wonderful day.
Connor was the best in service and customer service.
Connor was the best in service and customer service. He got my car done and out the door in record time. Highly recommend this location and Connor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kristi! We truly appreciate your kind words about Connor and the service you received at Bob Howard Chevrolet. We're pleased to hear that everything was handled efficiently and to your satisfaction. Your recommendation means a lot to us. Our team looks forward to welcoming you back next time! -The Bob Howard Chevrolet Team
I went in on Saturday to Bob Howard with a very specific
I went in on Saturday to Bob Howard with a very specific need in mind with a much lesser vehicle in mind. Taylor was my salesperson and Payton was the GM. Both individuals worked diligently to help ensure that I was able to meet my specific needs with a much nicer truck than I had in mind. They were both very patient in assisting me with my new purchase. Needless to say I was and am very happy with my purchase and would very much do it again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Gregory! We’re thrilled to hear about your positive experience at Bob Howard Chevrolet. It’s great to know that Taylor and Payton were able to assist you in finding the perfect truck to meet your needs. We appreciate your trust in us and look forward to helping you again in the future. Enjoy your new truck! -The Bob Howard Chevrolet Team