Bob Howard Chevrolet

Had to bring my car in for oil and filter change. Also, needed an inspection of the undercarriage since I hit a chair that was laying in the middle of right lane on I-40 while driving 78 miles per hour. It messed up my vehicle alignment and knocked something loose under the front end of the car. My representative, William, was a pleasure to work with and he got me fixed up in no time and also resolved an issue with my A/C which may also have been caused by hitting the chair. Love this service dept.

Nice caring comfortable they took the time to understand my needs and wants. Courteous and kind

Kyle has helped me with my truck several times now, and he took great care of me as always!! He goes above and beyond to ensure the work is completed and works diligently with my extended warranty company to get as much covered as possible. Huge shout out to you Kyle! You’re awesome!!

Took truck in gor recall...expected a loaner car but they took me to work but had to use uber back to dealership

1. At least one of their employees is a thief who is stealing items from customer vehicles when in for service. My US Military National Parks Pass was stolen as well as a THC vape pen and a handful of quarters. When confronted about it Bobby Lubbers tells he there is a hole in their fence (where my truck was parked for service) with section 8 apartments behind and that's who he suspects because "in all his years this sort of thing has never happened". There were no signs my truck had been broken into and in fact automatically locks when the key fob leaves it. Zero accountability. 2. They can't seem to do what they promise. My newly purchased truck was in to have the the hood repainted, along with a couple paint touch-up spots, and to have a piece of side moulding adhered better. The hood was painted but the touch-up spots and side moulding were never completed. When confronted about it, salesman Toby says he didn't notice the items weren't complete but to bring the truck back up at my convenience as it's a "simple fix". If it's so simple it should have been completed. I work everyday so it's not "convenient" for me to bring the truck back for what should have been done the first time for a "simple fix". The touch-up paint and side moulding fix have still not been addressed.

Knowledgeable people in service. Quick service. Keep you informed on progress of repair. All around nice environment.

Everything has been fine but the last two times I had my pickup serviced windshield wiper fluid has not been filled and is very low. Had appt to get to so couldn’t turn around. Pickup keeps alerting needs wiper fluid.

They called and kept me updated on everything and explained what was needed and why.

Mr. Eli was very helpful throughout my time. He communicated, reassuring and made sure I was good in all aspects.

Great customer service. Salvador Martinez was amazing and professional, highly recommend him and will be back for future purchases.