Reviews
Had oil change done .
Had oil change done . Went home after 1 hour drive notice oil was 17 % I called service department was told they would have someone contact me as I'm writing no one has called. They ether did not do the oil change or did not reset the car. Not happy
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for speaking with us. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at the contact information provided below. Christopher Olson Service and Parts Director colson@bobhowardauto.com
Drove in from Tulsa to buy as they were the only ones in
Drove in from Tulsa to buy as they were the only ones in the surrounding 4 states that had what I wanted. Easy to deal with. In and out in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Hunter was very kind and patient, and kept me informed
Hunter was very kind and patient, and kept me informed during the repair process on my car. The only reason I didn't give 5 stars is because my car's ac went back out 2 days after I got it back... I had to take it back to the dealership due to it not getting fixed the first time. Luckily, I was covered under warranty for all repairs, but it was upsetting to have to go without a car longer and lose money paying for gas and others fees while getting a rental car. Hopefully, the car is repaired for good this time. Everyone was very informative and kind though!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us at Bob Howard Chevrolet, Hunter. We're glad to hear that our team was kind and kept you informed during the repair process. We truly appreciate your understanding regarding the AC issue and the inconvenience it caused you. Please know that we’re committed to ensuring your vehicle is operating at its best. If you have any further concerns or need assistance, don't hesitate to reach out. We are here to help! -The Bob Howard Chevrolet Team
The service department is great when you first bring your
The service department is great when you first bring your truck in but they are horrible about following up when your truck is ready. Every time I have to call in and get a status. They would save a lot of phone calls if they would just follow up.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the candid feedback and for trusting us with your truck. We’re glad the pricing, workmanship, and turnaround met your expectations, but we clearly fell short on communication. You shouldn’t have to call us for a status update—we should be reaching out proactively and confirming when your vehicle is ready. We’re tightening our process by confirming your preferred contact method at write-up, sending status updates at key milestones, and issuing a final “ready for pickup” call/text. I’m also reviewing your visit with the team to address where our follow-up broke down. I’d appreciate the chance to make this right and earn back your confidence. Please contact Chris Olson, Service Manager, at colson@Group1Auto.com and we’ll review your repair order and set your communication preferences for next time. — Bob Howard Chevrolet Service Team
Service and follow up was great!
Service and follow up was great! They were quick and the communication was great about what was needed and when it was done. We will be back again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dewayne, thank you for your kind words! We're thrilled to hear that you had a great experience with the service and communication at Bob Howard Chevrolet. Your feedback means a lot to us. We look forward to welcoming you back again soon! -The Bob Howard Chevrolet Team
Bob Howard is THE MAN!
Bob Howard is THE MAN!! My wife and I visited Bob Howard Chevrolet ( Oklahoma City ) on August 7th of this year to purchase a car. We already knew what we wanted and they made it happen. We had challenged credit due to the struggles of life, but they still made it happen! With monthly payments that we could easily afford!! We purchased a 2018 Cadillac XT-5 with low miles and we could not be more happy with our purchase!!! The sales department was very friendly and helpful, as well as the finance department. No games, no gimmicks, strictly business. Thank you Bob Howard Chevrolet, you have made a customer for life!! Allen and Melissa Sady Shawnee, Ok.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Mo was very helpful and attentive.
Mo was very helpful and attentive. He made sure we got into the car we wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
This dealership Got me approved when I thought it would
This dealership Got me approved when I thought it would be impossible! Thank you all
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The service department is always quick for oil changes
The service department is always quick for oil changes and tire rotation and the like.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
My service rep Kyle was great.
My service rep Kyle was great. He took care of my car and he gave me updates on what was happening with my vehicle. Very professional I will return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Kyle! We're delighted to hear that Kyle provided you with great service and kept you updated on your vehicle. At Bob Howard Chevrolet, our team strives to ensure our customers feel taken care of. We look forward to seeing you again in the future! -The Bob Howard Chevrolet Team