Michael Jordan Nissan

Found a great deal on a certified pre-owned Nissan Altima at MJ Nissan. The car was clean and ready for my arrival. They knew I was short on time so they got some things ready before I got there. Great experience from original contact with Yasmin all the way through to James in the finance dept. HIGHLY RECOMMENDED!

Fast and friendly experience buying my 1st new car! I knew what I wanted and they didn't try to 'sell' me something else. I love my new NISSAN!

Reviews Profile & Settings Michael Jordan Nissan Sep 5, 2022 Castro28 I took my 2015 Nissan van to the dealer they told me that was the timing chain and paid them $6,200 after replacing the timing chain the problem was worsts and they said the cats need to be replaced they quote for $4,200 (by then I have ordered the cat because they said before that it need to be replaced so I change them van still doing the same after talked with service manager now they said that the problem is the secondary cats and it will be $3,200 more this is a scam for me because they only guessing the diagnostic and make me spend lot of money this can is not worth it the money spent on the repairs but I trust them when the diagnostic was the timing chain even when It was lot of money to replace I moved with the repairs what can go wrong is the dealership the best “mechanic” how wrong I was

I bought a 2021 Frontier in April and the after the sale customer service has been nonexistent. The salesperson who I worked with acts like he doesn’t know me and the service department is apathetic at best. I would not want my name or my brand associated with such poor performance.

Brought in my Sentra for emissions and a passenger airbag sensor safety recall a year ago. Went well, but they did try to have me change a recently changed air filter, without even checking it. Then a few months later, I notice the passenger airbag off light again, even though my wife is sitting in the seat. Bring it in again for emissions and the so called "voluntary" recall to the "safety" recall, to fix what should have been fixed, and the charge me $160+ to diagnose what they "fixed" and want $700+ more to change failed sensors that they last worked on. Never again Michael Jordan Nissan, never again Nissan!

Went to the dealer after being misled so many times. The staff at MJN are very professional and so great to work with. I won’t go anywhere else and wouldn’t let a friend go anywhere else. Keep up the great work guys you have a new customer for life!

I had a great experience. They treated me like if I was apart of their family from the time I was picked up to the time I drove off the lot in my brand new car. I was so scared at first but Mr. Wilson put my mind at a different level. Thanks to Mr. Wilson and the Michael Jordan Nissan dealership.

Way overcharged me - $150 for 2 air filters. The managers there made excuses and said they had no control over pricing so unfortunately, I'm out of luck. Not acceptable. This is a sad level of professionalism and I will not be recommending them to any of my friends or family.

My issue has been resolved. Rick S. went above and beyond to make me happy. I will take down the negative review when I figure out how to do it. I would go back purely due to the professionalism that Rick S. brings to the table in representing this dealer.

I thought car dealerships were supposed to want to sell cars. Adequate assumption, right? Apparently Michael Jordan Nissan has other priorities. Like not greeting customers and taking them for a test drive avoiding the highways after being told that highway performance was a priority. However, our salesman, James was nice and knowledgeable. I explained that I did not have my title and it was in a former married name, however, I have the court documents relinquishing the rights of my car (specifically listing the VIN) and I did not know where my ex-husband even was considering we divorced in 2005. The salesperson didn't think it would be a problem (and we were already assured it wouldn't be at another dealer) and went to get the financial manager to discuss the title and my trade in. Now when this guy shows up - his first words out of his mouth were extremely condescending and it went downhill from there. He kept speaking over me as I was explaining what type of documentation I had to tell me "I know how the DMV works and they won't care." He refused to even look at my car (which is in very good condition) because "it was a waste of [his] time." Additionally he told me not to go to another dealership until I have a viable title. He spoke to me as if I was 5 years old through the whole two minutes he talked AT me. With my dad sitting right there. As if we were beneath him. I understand that it is an unusual and difficult situation. But Sport Durst was confident that they could take care of it, perhaps at an additional cost. I am willing to go to the DMV myself but after he refused to "waste his time" looking at my car I won't waste his either. See ya.