Reviews
I found my car on marketplace and called to see if we
I found my car on marketplace and called to see if we could come and look at it. From the moment we walked in we had the best experience. I will be getting my next car here and will recommend them to anyone who might be looking for a vehicle.
I found my car on marketplace and called to see if we
I found my car on marketplace and called to see if we could come and look at it. From the moment we walked in we had the best experience. I will be getting my next car here and will recommend them to anyone who might be looking for a vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Am extremely happy with this sale experience.
Am extremely happy with this sale experience. Found the vehicle online, called & spoke with my salesman Chris. He brought the vehicle to us for us check it out. Got pre-approved for financing through their online website. Went in & discussed the terms & Chris worked magic getting things exactly the way I would have wanted them. I could not have gotten any better service from anyone, anywhere. Would highly recommend that if you are in need of transportation, you need to contact Chris & let him work with you to get you in that new or used vehicle. Everyone there is courteous & attentive. You will be glad you went to Rusty Wallace Ford. This is my 4th purchase from them! Five stars!!!!
Am extremely happy with this sale experience.
Am extremely happy with this sale experience. Found the vehicle online, called & spoke with my salesman Chris. He brought the vehicle to us for us check it out. Got pre-approved for financing through their online website. Went in & discussed the terms & Chris worked magic getting things exactly the way I would have wanted them. I could not have gotten any better service from anyone, anywhere. Would highly recommend that if you are in need of transportation, you need to contact Chris & let him work with you to get you in that new or used vehicle. Everyone there is courteous & attentive. You will be glad you went to Rusty Wallace Ford. This is my 4th purchase from them! Five stars!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went in with no intention on purchasing that day.
I went in with no intention on purchasing that day. Everyone was friendly and welcoming. Jacob was very knowledgeable about the vehicles and when he wasn’t sure about a question he was honest and said he would find out. I would definitely recommend this bunch again and again. Thank you for helping me. I look forward to my next purchases.
I went in with no intention on purchasing that day.
I went in with no intention on purchasing that day. Everyone was friendly and welcoming. Jacob was very knowledgeable about the vehicles and when he wasn’t sure about a question he was honest and said he would find out. I would definitely recommend this bunch again and again. Thank you for helping me. I look forward to my next purchases.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the 3rd new vehicle we have purchased from Rusty
This is the 3rd new vehicle we have purchased from Rusty Wallace Ford. This time we purchased a 2025 Explorer and Aaron Miller was our sales person. Aaron worked to get us a fair deal and overall it was a fast and easy process. I would recommend Rusty Wallace Ford and when you go, ask for Aaron!
This is the 3rd new vehicle we have purchased from Rusty
This is the 3rd new vehicle we have purchased from Rusty Wallace Ford. This time we purchased a 2025 Explorer and Aaron Miller was our sales person. Aaron worked to get us a fair deal and overall it was a fast and easy process. I would recommend Rusty Wallace Ford and when you go, ask for Aaron!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking for a new truck and decided to take a test
I was looking for a new truck and decided to take a test drive and landed at Rusty Wallace Ford in Dandridge. Isaiah Sawyer was my sales rep and really did a great job with all of my questions and requests. While they did not have exactly what I was looking for on the lot that day, they had one delivered the next day! Having owned a new F150 (2006), I knew that Ford would at least meet my needs. I purchased a Ranger XLT this time and I can say it is not the Ranger from back in the day. This has exceeded my expectations over and over again! I’ve owned it for a little over a month and am incredibly pleased with this purchase! Isaiah Sawyer was knowledgeable, helpful, laid back, and trustworthy. We've been a “Ford family” for a long while and we will continue to enjoy our daily routine in the comfort and safety of a Ford. Thanks again for a fantastic experience!
I was looking for a new truck and decided to take a test
I was looking for a new truck and decided to take a test drive and landed at Rusty Wallace Ford in Dandridge. Isaiah Sawyer was my sales rep and really did a great job with all of my questions and requests. While they did not have exactly what I was looking for on the lot that day, they had one delivered the next day! Having owned a new F150 (2006), I knew that Ford would at least meet my needs. I purchased a Ranger XLT this time and I can say it is not the Ranger from back in the day. This has exceeded my expectations over and over again! I’ve owned it for a little over a month and am incredibly pleased with this purchase! Isaiah Sawyer was knowledgeable, helpful, laid back, and trustworthy. We've been a “Ford family” for a long while and we will continue to enjoy our daily routine in the comfort and safety of a Ford. Thanks again for a fantastic experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rusty Wallace Ford is a great small town dealership that
Rusty Wallace Ford is a great small town dealership that goes above and beyond making customers comfortable and treated like family. Thank you Chris and Robert for your special attention to our needs.
Rusty Wallace Ford is a great small town dealership that
Rusty Wallace Ford is a great small town dealership that goes above and beyond making customers comfortable and treated like family. Thank you Chris and Robert for your special attention to our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon had professional service and advice and very good
Brandon had professional service and advice and very good knowledge of the vehicle. The five star service means everything to me.
Brandon had professional service and advice and very good
Brandon had professional service and advice and very good knowledge of the vehicle. The five star service means everything to me.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin was a very attentive and energetic young man.
Kevin was a very attentive and energetic young man. He made this whole process fun and easy and i would definitely go back and recommend this dealership!
Kevin was a very attentive and energetic young man.
Kevin was a very attentive and energetic young man. He made this whole process fun and easy and i would definitely go back and recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesperson .
Great salesperson . Great finance manager. Great person to work with. The service department is terrible.
Great salesperson .
Great salesperson . Great finance manager. Great person to work with. The service department is terrible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JACOB RHODES, a very nice and helpful young salesman.
JACOB RHODES, a very nice and helpful young salesman. expedited the sale, answered all my questions, and helped the buying experience to be a positive and enjoyable one. the staff at Rusty Wallace Ford were also easy to deal with and helpful. THANKS
JACOB RHODES, a very nice and helpful young salesman.
JACOB RHODES, a very nice and helpful young salesman. expedited the sale, answered all my questions, and helped the buying experience to be a positive and enjoyable one. the staff at Rusty Wallace Ford were also easy to deal with and helpful. THANKS
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
