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Greenway Kia of Hickory Hollow

(964 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.

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Everyone was so very nice every time I go and have work

Everyone was so very nice every time I go and have work done on my car

Everyone was so very nice every time I go and have work

Everyone was so very nice every time I go and have work done on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are thrilled to see your positive review! The Greenway Kia of Hickory Hollow team looks forward to your next visit with us.

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Madeline was amazing, such a great experience!

Madeline was amazing, such a great experience! She helped us out with our dream car!

Madeline was amazing, such a great experience!

Madeline was amazing, such a great experience! She helped us out with our dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Logan, we really appreciate your kind words about Madeline! Thank you for choosing Greenway Kia of Hickory Hollow.

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Michael was great and got us squared away.

Michael was great and got us squared away. The vehicle was clean and I haven't run into any issues. Easy five stars.

Michael was great and got us squared away.

Michael was great and got us squared away. The vehicle was clean and I haven't run into any issues. Easy five stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review, Chris! We’re thrilled that Michael provided a seamless car-buying experience. Enjoy your new ride, and keep us in mind for any future sales or services at Greenway Kia of Hickory Hollow!

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Great job, fast and gave us very helpful information

Great job, fast and gave us very helpful information about the electrical controls in the car.

Great job, fast and gave us very helpful information

Great job, fast and gave us very helpful information about the electrical controls in the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're elated to get your positive review of Greenway Kia of Hickory Hollow. Thank you for the kudos, Mark!

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Great customer service.

Great customer service. Updated me in a timely manner received the car completely clean!! Durrell Hunter went above and beyond in service!!!!!!!!

Great customer service.

Great customer service. Updated me in a timely manner received the car completely clean!! Durrell Hunter went above and beyond in service!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Mark, thank you for sharing your kind words about Durrell's hard work! We are grateful to have you as a Greenway Kia of Hickory Hollow customer. See you next time!

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An absolutely wonderful buying experience.

An absolutely wonderful buying experience. Deandre (Sales) and Scott (Sales Manager) made purchasing a new vehicle an incredibly pleasurable experience! Deandre did a great job of informing me about all of the features of the car and making sure that I was taken care of after the sale!

An absolutely wonderful buying experience.

An absolutely wonderful buying experience. Deandre (Sales) and Scott (Sales Manager) made purchasing a new vehicle an incredibly pleasurable experience! Deandre did a great job of informing me about all of the features of the car and making sure that I was taken care of after the sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Caleb, we're pleased to hear you had a wonderful experience with Deandre and Scott at Greenway Kia of Hickory Hollow. We hope to see you again down the road! Enjoy your new vehicle!

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Fast service, excellent customer service.

Fast service, excellent customer service.They exceed customer expectations and demonstrate excellent communication skills. They have problem-solving potential.

Fast service, excellent customer service.

Fast service, excellent customer service.They exceed customer expectations and demonstrate excellent communication skills. They have problem-solving potential.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're thrilled to hear that our team made a positive impression with their service and communication skills. Thank you for choosing Greenway Kia of Hickory Hollow!

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I looked everywhere trying to find a Toyota Highlander

I looked everywhere trying to find a Toyota Highlander with low miles and i hit the jackpot with these folks! Every single person from the salesman “Yordi” to the manager were phenomenal to us!! I was so worried about my payments being high that these guys worked hard and made it doable for me! I can’t thank them enough!!! Highly Recommend!!

I looked everywhere trying to find a Toyota Highlander

I looked everywhere trying to find a Toyota Highlander with low miles and i hit the jackpot with these folks! Every single person from the salesman “Yordi” to the manager were phenomenal to us!! I was so worried about my payments being high that these guys worked hard and made it doable for me! I can’t thank them enough!!! Highly Recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tina, we're pleased to hear Yordi and the rest of our team made your experience a success! Congratulations on your new Toyota Highlander! Thank you for choosing Greenway Kia of Hickory Hollow and for sharing your feedback.

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Christopher Wilson took great care of me.

Christopher Wilson took great care of me. He kept me informed throughout my services. Would recommend him to others.

Christopher Wilson took great care of me.

Christopher Wilson took great care of me. He kept me informed throughout my services. Would recommend him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’re pleased to know Christopher took such great care of you! Thanks for choosing Greenway Kia of Hickory Hollow and sharing your feedback.

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Durrell was great!

Durrell was great! Customer service was great! He made sure our checkout process was quick and easy.

Durrell was great!

Durrell was great! Customer service was great! He made sure our checkout process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jackie, we’re glad Durrell provided a smooth and speedy service experience at Greenway Kia of Hickory Hollow. We wish you safe travels ahead!

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