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United Nissan Las Vegas

(850 reviews)

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just wanted to apologize for the bad review on the 2022

Just wanted to apologize for the bad review on the 2022 Nissan frontier they weren’t at fault so very sorry for the review but why did you have the dealer rater remove all the good reviews that doesn’t make sense but thanks for everything very good dealership very recommended by me and all the people I know thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Kenneth Sherman, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Consumer response

I just wanted to apologize for my bad review on the 2022 frontier sorry for hat and why f I’d you have dealer rater take the good reviews off the reviews for didn’t make sense ok thank you guy are a very good dealer ship thanks for everything you’ve done and have a wonderful life thanks

Consumer response

No problem just wanted to thank you for everything you’ve done and have a great year for your dealership bye

Rudy in customer service is so good at her job Always

Rudy in customer service is so good at her job Always make me feel like she would do anything to keep a smile on my face She is truly a asset to your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

The dealer experience was great and the service was from

The dealer experience was great and the service was from Alonzo and Josue was exceptional, they listened and help me with I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great people very nice and friendly and they made me very

Great people very nice and friendly and they made me very happy when I rang that bell that mean your leaving with a smile and that?s exactly what happened they made my day alot better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ariel Judah, we are so pleased you enjoyed your visit to United Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

I purchased my vehicle from this dealership in 2021.

I purchased my vehicle from this dealership in 2021. By far THE WORST experience ever. The biggest mistake of my life. Scummy sales people and the car was delivered with scratches. It took them about a month to come up with the touch up paint and they never offered to fix it themselves. Since then I have been constantly getting harassed by them calling back offering me almost half of what I paid for it to buy it back. I have called back and while telling them I am not interested and take me off of your list, they have hung up on me. Not once since my purchase day, I have gone back there for anything. I go to Henderson Nissan instead. LOUSY DEALERSHIP !!! AVOID AT ALL COST !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Rmaiel, we regret to hear that you had this experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

Top tier service.

Top tier service. Robert Moss was my salesman and he was the best, I couldn’t have asked for a better salesman. He listened to my problem, he understood the assignment. He didn’t hesitate to accommodate my needs. After trying to find a dealership to work with my circumstances, he went above and beyond. Thank you Robert, you were truly a gem and gave me hope. I recommend this dealership to any and all. Also I would like to thank the finance manager as well. They both worked hand in hand and solved my problems. Once again thank you to the team at United Nissan. You guys rock!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Excellent customer service.

Excellent customer service. Everybody is understanding and help customers with a smile. They don’t give up, they do their job and do it well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

They were awesome and loved the customer service also

They were awesome and loved the customer service also they didn?t not take up to much time either. But I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

G'Lone Jones, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Great first time buyer experience long process but was

Great first time buyer experience long process but was taking care of every step of the way on what I wanted to get even tho the car I wanted was sold

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Buena atenci�n en cada uno de los momentos de mi visita.

Buena atenci�n en cada uno de los momentos de mi visita. Estoy muy agradecida por sus atenciones. Totalmente recomendable el establecimiento. Si desean comprar un veh�culo no lo piensen m�s vayan y comprueben lo que comento.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sonia Gaviria Mauriz, we are so pleased you enjoyed your visit to United Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.