Reviews
Quick service
Sent an Internet application notified quickly and was able to finish the.deal within three hours got the car we wanted and all extras needed. Every one were pleasant and.helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you and congratulations on your purchase! I am so very pleased that we could make your purchase easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we look forward to seeing you again! Sincerely, Chris Goeschel, General Manager, 702-395-5125
Great service
I was well informed through process. They did a great job with my car. I would recommend your service to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we appreciate you taking time to leave us a great review! I am pleased to hear our team did a great job in assisting you and and kept you informed of the progress of the work on your car. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Claude Chiles, Service Director, 702-395-5102
great
your sales and services personal went above and beyond for me I will always deal with them first on any of my needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Thanks for your loyalty and we look forward to seeing you again! Regards, Chris Goeschel, General Manager, 702-395-5125
Great place to buy a SUV
Sales person Rick was a big help. He was not pushy and he was personable. He was very helpful. James in finance was also very nice and answered all my questions. Augustine was very helpful and so nice. My whole experience with Team Ford employees was a very nice and pleasurable one and I really appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this amazing review, Verna! I am very pleased to hear that Rick, James, and Augustine could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, Chris Goeschel, General Manager, 702-395-5125
Dan in service is amazing
Dan was a great advisor and gave realistic expectations and followed thru on his promises. I would definitely refer people to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cory, thank you for the awesome feedback! You're right, Dan is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. See you again very soon! Sincerely, Claude Chiles, Service Director, 702-395-5102
great and professional service
kept updated on progress, loaner was provided for entire time vehicle was in shop. Vehicle was washed and delivered as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We appreciate you recognizing your experience and we hope to work with you again! Sincerely, Claude Chiles, Service Director, 702-395-5102
Continental is awesome
Lincoln is a great product; the dealership represents the product well. Would really like to see the neighboring Dealers cooperate to better enable customer selection.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your input, Ronald! I'm very happy to hear about your positive experience at Team Ford Lincoln! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Chris Goeschel, General Manager, 702-395-5125
good place to purchase
People are friendly and process is fine except it still takes too long. over four hrs with no bask and forth in negotiations?
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review, Richard! We do appreciate your patience for the extended wait you encountered. We strive to provide excellent customer service and we wanted to make sure our customers leave completely satisfied. Please let us know if there's anything else we can do for you. Sincerely, Chris Goeschel, General Manager, 702-395-5125
Customer service
Customer service friendly employees they had a large inventory to chose from. The internet department was professional friendly and timely with responses
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Timothy! Our team works incredibly hard to exemplify the Team Ford Lincoln commitment to customer care and I'm so thankful that you had an overall positive experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Chris Goeschel, General Manager, 702-395-5125
excellent service
Both Jason & James (in finance) were helpful. They really worked hard to find a solution for me. I could not be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this excellent feedback, Linda! I am grateful to hear that Jason and James worked hard enough to provide you with a positive experience! Please contact us if you have any other automotive needs. Regards, Chris Goeschel, General Manager, 702-395-5125