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Champion Chevrolet - Cadillac

(1,746 reviews)
Visit Champion Chevrolet - Cadillac
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm Closed
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2015 consumer dealer award
New (423) 218-1345 (423) 218-1345
Used (423) 202-9861 (423) 202-9861
Service (423) 217-6153 (423) 217-6153

Reviews

(1,746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Champion Chevrolet - Cadillac from DealerRater.

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Pleasant Experience

Most people dread going to a car dealership to buy a car. I had a no-hassle experience, was well educated about the vehicles technology features and David Palmer was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Carichristine! We are glad that we were able to make car buying a pleasant experience! We appreciate your business, and please come back and see us soon!

New xts

Purchased fourth cadillac from this dealership- excellent to work with. I would recommend this dealership to fellow friends looking for any new car. Very friendly sales staff always taking care of customers,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We value your feedback, and we are glad that you had another positive experience at our dealership. Enjoy your Cadillac!

Outstanding Experience

This is the second Cadillac I have purchased from Champion both from David Palmer. I can say without question that working with David is always a pleasure. I was considering several vehicles and as usual David helped me through the process to the vehicle that best suited my needs (at the right price). I would highly recommend anyone looking for a new or used vehicle in the Tri-Cities area and beyond to buy from Champion and David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, PCaddell. We appreciate the positive feedback, and we are thrilled to read that you had a positive experience. We hope you're enjoying your Cadillac! Come by and visit us soon.

purchase

I dealt with David Palmer from the start of looking for the vehicle I was interested in. He did not try to steer me away from the particular vehicle I was interested in, unlike other dealerships I have dealt with. David worked very hard and and fast to get me into the vehicle wanted. I did drive off with the vehicle I wanted. I would recommend anyone to Champion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience from Champion Chevrolet

I drove 3 and 1/2 hours from NC to TN to buy from Champion Chevrolet. My wife called to ask about a new Silverado and was lucky enough to have Lloyd Fleenor answer the call. What a top notch salesman he turned out to be. Lloyd was very informative and so fast to respond to all of our questions and needs. He could have just figured a phone call from someone so far away was a waste of his time and blew us off but it was the exact opposite. After a couple of conversations, we didn't care at all about the distance to the dealership. We WANTED to buy from Lloyd and Champion. When we arrived, we were on a tight schedule to get back home. The truck was sitting out front all ready for us to take home. We took it for a test drive, came back and were ready to sign the paperwork. Before we went to finance, we met one of the owners, Andy Dietrich, who was very nice and thanked us for our business. Then, we met Lynn Lloyd in Finance who finished up our paperwork. Lynn is a very friendly and professional guy who made what is usually one of the most painful parts of the car buying experience a piece of cake. I had an opportunity to meet one of the parts managers for a set of tie-downs that I wanted and then onto the cashier to pay. Everyone at this dealership is so nice. I have purchased at least 8 brand new vehicles over the years and this was by far the best experience I have ever had. Next time I am in the market, there is no question I will make the drive again to Champion Chevrolet. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I drove 3 and 1/2 hours from NC to TN to buy from...

I drove 3 and 1/2 hours from NC to TN to buy from Champion Chevrolet. My wife called to ask about a new Silverado and was lucky enough to have Lloyd Fleenor answer the call. What a top notch salesman he turned out to be. Lloyd was very informative and so fast to respond to all of our questions and needs. He could have just figured a phone call from someone so far away was a waste of his time and blew us off but it was the exact opposite. After a couple of conversations, we didn't care at all about the distance to the dealership. We WANTED to buy from Lloyd and Champion. When we arrived, we were on a tight schedule to get back home. The truck was sitting out front all ready for us to take home. We took it for a test drive, came back and were ready to sign the paperwork. Before we went to finance, we met one of the owners, Andy Dietrich, who was very nice and thanked us for our business. Then, we met Lynn Lloyd in Finance who finished up our paperwork. Lynn is a very friendly and professional guy who made what is usually one of the most painful parts of the car buying experience a piece of cake. I had an opportunity to meet one of the parts managers for a set of tie-downs that I wanted and then onto the cashier to pay. Everyone at this dealership is so nice. I have purchased at least 8 brand new vehicles over the years and this was by far the best experience I have ever had. Next time I am in the market, there is no question I will make the drive again to Champion Chevrolet. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought my second Silverado from Jay and couldn't be...

Bought my second Silverado from Jay and couldn't be more pleased with my truck and the sales staff.Jay does a great job of not pressuring you to buy and I appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dealt with David Palmer on line for about one week...

I dealt with David Palmer on line for about one week before we were able to narrow down my selection to one vehicle - a 2006 Chevrolet Impala. He answered all my questions on line as soon as possible and once I selected the vehicle, he quoted me a fair price. When I decided to trade in my Monte Carlo rather than keep it he didn't fudge any numbers and gave me the price he had quoted plus a fair trade in price on the Monte Carlo. Lynn Lloyd was also a pleasure to deal with as he handled all of the business and financial paperwork in a very professional, efficient and timely manner with absolutely no pressure to purchase any products the dealership offers. I was in and out of the dealership within 2 hours which included a test drive, evaluation of the Monte Carlo, and all paperwork completed. It was a pleasure to deal with this dealership. I should also point out that the very next day there was a thermostat problem with the Impala which did not affect it's driveability. I stopped by their excellent service department and they took care of it immediately by replacing the thermostat at no cost and I was on my way within an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Champion went above and beyond to put me in the Silverado...

Champion went above and beyond to put me in the Silverado I wanted. When I buy another Chevrolet I will go back to Champion. David was very friendly and professional. This dealership cannot be beat when it comes to price and friendliness. I would highly recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Have bought two vehicles from Champion in the last

Have bought two vehicles from Champion in the last year. Both times I worked with David Palmer. As long as he is at Champion my next vehicle purchase will be with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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