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Gallatin Ford

(1,337 reviews)
Visit Gallatin Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2017 consumer dealer award

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New (888) 258-7153 (888) 258-7153
Used (866) 850-2763 (866) 850-2763
Service (888) 762-4209 (888) 762-4209

Inventory

See all 393 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2023.
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car. If you aren't loacted in Gallatin, we also provide service to nearby places like Madison, Nashville, and Hendersonville makes us proud.
It's "Family" that makes the difference.

Service center

Phone number (888) 762-4209

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gallatin Ford from DealerRater.

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Stephanie always does a great job.

Stephanie always does a great job. She cares about her customers and it really shows.

Stephanie always does a great job.

Stephanie always does a great job. She cares about her customers and it really shows.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Pleasant, helpful, informative group of guys.

Pleasant, helpful, informative group of guys. Justin was a great guy. John was the “desk guy” and was super nice. I didn’t get the typical car salesman ick. All around good experience.

Pleasant, helpful, informative group of guys.

Pleasant, helpful, informative group of guys. Justin was a great guy. John was the “desk guy” and was super nice. I didn’t get the typical car salesman ick. All around good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The needed part was replaced and the recall completed in

The needed part was replaced and the recall completed in the time promised. Bryan Roberts is very efficient, friendly and courteous.

The needed part was replaced and the recall completed in

The needed part was replaced and the recall completed in the time promised. Bryan Roberts is very efficient, friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The Nicest Guys there ever.

The Nicest Guys there ever.. it was a pretty smooth process I’d definitely buy from them again

The Nicest Guys there ever.

The Nicest Guys there ever.. it was a pretty smooth process I’d definitely buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Welcoming, and quick to be as helpful as possible.

Welcoming, and quick to be as helpful as possible. Everyone is smiling. Enjoyed our visit.

Welcoming, and quick to be as helpful as possible.

Welcoming, and quick to be as helpful as possible. Everyone is smiling. Enjoyed our visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone at Gallatin Ford was great and courteous in

Everyone at Gallatin Ford was great and courteous in helping us find the right vehicle for our family.

Everyone at Gallatin Ford was great and courteous in

Everyone at Gallatin Ford was great and courteous in helping us find the right vehicle for our family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very professional - love that they picked it up and

Very professional - love that they picked it up and dropped it off! Wish they could do body work but understand!

Very professional - love that they picked it up and

Very professional - love that they picked it up and dropped it off! Wish they could do body work but understand!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear our pickup and drop-off service made your experience smooth and convenient! Your feedback means a lot to us, and we hope to see you again at Gallatin Ford.

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My service technician , Colin, was polite and informative

My service technician , Colin, was polite and informative he was very helpful and provided excellent service

My service technician , Colin, was polite and informative

My service technician , Colin, was polite and informative he was very helpful and provided excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased to hear Colin provided excellent service! Thank you for choosing Gallatin Ford, and we look forward to helping you in the future!

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Got me in and out, takes care of redeeming my reward

Got me in and out, takes care of redeeming my reward points without me having to ask.

Got me in and out, takes care of redeeming my reward

Got me in and out, takes care of redeeming my reward points without me having to ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, thanks for the awesome review of Gallatin Ford!

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Andy was a great salesman helped me find what would fit

Andy was a great salesman helped me find what would fit my needs in my new ranger. Jake explained everything about finance and wasn’t pushy on anything.

Andy was a great salesman helped me find what would fit

Andy was a great salesman helped me find what would fit my needs in my new ranger. Jake explained everything about finance and wasn’t pushy on anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad Andy and Jake made the process smooth and pressure-free. Enjoy your new Ford Ranger, and we look forward to welcoming you back to Gallatin Ford!

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