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Murray Ford Superstore

(1,721 reviews)
Visit Murray Ford Superstore
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:30pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 326-1112 (877) 326-1112
Used (877) 282-7717 (877) 282-7717
Service (904) 263-4478 (904) 263-4478

Reviews

(1,721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Murray Ford Superstore from DealerRater.

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This is my first time shopping for a car.

This is my first time shopping for a car. And even though it was a little overwhelming at first, it was not because of the people it was because of the car situation. But the employees there are absolutely amazing. They care about you and finding a car that is going to be good for you both price range and car wise as well. Very good place to shop for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff was incredible!

Staff was incredible! Made the buying experience easy and seamless. Would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Still waiting on my missing part for my interior door.

Still waiting on my missing part for my interior door. This part is located behind latch. Still waiting on receiving this part from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephan, we are so disappointed to learn of this situation you have described. Please contact Ginger Grace at (904) 964-7200 to discuss this matter further. and we will do our best to make this better. We hope to hear from you soon.

We really had a good experience with the team.

We really had a good experience with the team. Never felt any pressure. They were eager to make sure we got into the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a good buying experience even though it had some

Had a good buying experience even though it had some hiccups in the process but overall positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My sales professional & finance manager were both

My sales professional & finance manager were both AWESOME!! Will definitely be back when I’m ready to purchase another new or quality pre-owned vehicle. No Mumbo Jumbo or Big City prices at Murray Ford in Starke. Shazam!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great bunch of guys.

Great bunch of guys. Steve Johnson is a great finance manager that really tries to get you through the process fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

We were very pleased with the service and the price we

We were very pleased with the service and the price we received when we bought a truck at Murray Ford in Starke. There was never any pressure and everyone we came in contact was pleasant and accommodating. This is the second d new vehicle we have bought from this dealer. One reason we deal with them is there service department has been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience working with Robbie at Ford

I had an amazing experience working with Robbie at Ford Murray Stark. He helped me get into my new electric Mustang Mach E and made the entire process smooth and stress free. Robbie was extremely knowledgeable about the car and took the time to explain everything clearly, which I really appreciated. He was kind, patient, and genuinely cared about making sure I felt confident in my decision. If you are looking for someone who goes above and beyond, Robbie is definitely the person to ask for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought 2 new vehicles in 2 weeks , thanks for everything!

Bought 2 new vehicles in 2 weeks , thanks for everything! Everyone greets you and treats you like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.