Reviews
Write a reviewAlton Blakely Ford
Awesome people! Couldn't ask for better treatment from every department! ��
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Owner
Perfect. Very knowledgeable employees and great place to wait for your vehicle. Fast and reliable services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Internet Sales. Huge disappointment!
The internet sales manager "Jonathan" is a complete joke. I made an appointment per his request over the phone to come in and look at a vehicle I was interested in purchasing. Upon arrival after a 2.5 hr drive we were informed by another salesman that the vehicle was sold that morning. At that time I explain that we had an appointment, the salesman's response was "that vehicle should not have been sold if you had an appointment". When I asked to speak to Jonathan it was a rat race to find him which never happened. Very unperfessonal to not even have the nerve to speak to me after a 2.5 hr drive with an appointment. After leaving I decided to call Jonathan 3 times that day tryin to touch base and explain my frustration but it's been 4 days and still havnt spoke with anyone from Alton Blackley Ford. So, that being said buyer beware. I wouldn't let this internet sales clown sale lemonade for me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Alton Blakley Ford. We would like the chance to talk to you further so please do call us at (877) 529-7012 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
f150 brake inspection
Very skilled, professional, courteous, and knowledgeable, as always.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate you taking the time to leave us feedback on your visit! Safe travels!
Great service!
Friendly, pleasant staff! The staff at Alton Blakley Ford are welcoming and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debra, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Alton Blakley Ford for all your vehicle needs! Take care!
Outstanding service
They always take the time to go the extra mile to take care of my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Always good customer relations repairs completed if need and a complete job completions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Alton Blakley Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!
Ford F-150 service
Great Service staff and facilities. Prompt courteous service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Safe travels!
great dealship
Alton Blakley Ford has been great to work with me on all the needs I have. great dealership and state of the art.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keith, thank you for your kind words and congratulations on your new vehicle! Safe travels!
Alton Blakely Review
I couldn't figure out how to turn the AC on. The 394 page instructions are too complicated to look it up. They showed me how.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope everything is working fine again, Betty! Come back and see us again any time!