Reviews
Write a reviewI took my car in for a repair my car was not staying
I took my car in for a repair my car was not staying charged up or start . >They said it battery which was replaced with a new battery which was still under .warranty .they said a computer was replaced that was supposed to be the problem .Was billed 1;266 car still didn't start .Then they said the alternator was bad they said would be another 1000 charge to put a new alternator on .talked manager over garage no help Mr. Ernest and a guy named Rob who was over the garage .Both was very rude was told that may not be the problem .I may have pay more had to take to another garage .Was very disappointed i n the service.Would never do any business with these people .Would never recomend to any one . I have paper work to prove what I have said Mrs Roger Meadows.
I took my car in for a repair my car was not staying
I took my car in for a repair my car was not staying charged up or start . >They said it battery which was replaced with a new battery which was still under .warranty .they said a computer was replaced that was supposed to be the problem .Was billed 1;266 car still didn't start .Then they said the alternator was bad they said would be another 1000 charge to put a new alternator on .talked manager over garage no help Mr. Ernest and a guy named Rob who was over the garage .Both was very rude was told that may not be the problem .I may have pay more had to take to another garage .Was very disappointed i n the service.Would never do any business with these people .Would never recomend to any one . I have paper work to prove what I have said Mrs Roger Meadows.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Freedom Ford of Claypool Hill
Zac Perkins handled our purchase of the Ford F-150 by text message due to being home bound with COVID. He handled all details in an exceptional manner and quickly. Zac is definitely an asset to this dealership. We got a great deal right here locally.
Freedom Ford of Claypool Hill
Zac Perkins handled our purchase of the Ford F-150 by text message due to being home bound with COVID. He handled all details in an exceptional manner and quickly. Zac is definitely an asset to this dealership. We got a great deal right here locally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
carriey94@gmail.com
Matthew Rife done great, everytime we have been in there he has went above and beyond to make sure we get what we want.
carriey94@gmail.com
Matthew Rife done great, everytime we have been in there he has went above and beyond to make sure we get what we want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbara Wade
Zac Perkins has help me once before and it was an easy process again. Enjoy driving my F150. This is the fourth one I have owned
Barbara Wade
Zac Perkins has help me once before and it was an easy process again. Enjoy driving my F150. This is the fourth one I have owned
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Oil change at Freedom Forx
Service work was completed in timely manner. Was treated very well by the staff.
Oil change at Freedom Forx
Service work was completed in timely manner. Was treated very well by the staff.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dale, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to our General Manager, Rusty Lark, at (276) 963 - 3673 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Great experience
very smooth, no pressure, no hassle, HIGHLY recommend!
Great experience
very smooth, no pressure, no hassle, HIGHLY recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase