Reviews
Write a reviewDerick and Mike made my car happen for me!
Derick and Mike made my car happen for me!! The process was was quick, easy and affordable!! Huge shout out to the easiest car I’ve ever bought! No pressure.
Derick and Mike made my car happen for me!
Derick and Mike made my car happen for me!! The process was was quick, easy and affordable!! Huge shout out to the easiest car I’ve ever bought! No pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome place to buy
Every person was so nice and helpful with the purchase of my Suburban. The service department is also very helpful and Keith is amazing every time.
Awesome place to buy
Every person was so nice and helpful with the purchase of my Suburban. The service department is also very helpful and Keith is amazing every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, Thanks so much for the nice review. I'll let Keith and the entire service team know that you're a happy camper! We sure appreciate you! Romans Chevrolet
Dishonest
Brandon was dishonorable in the price he agreed “to make happen” but then changed when I was about to head to the dealership. He then had the audacity to doubt my seriousness to purchase after I already explained that I received pre approval and researched the fair market pricing of the truck. Screenshots of the email exchange are included in the Google review.
Dishonest
Brandon was dishonorable in the price he agreed “to make happen” but then changed when I was about to head to the dealership. He then had the audacity to doubt my seriousness to purchase after I already explained that I received pre approval and researched the fair market pricing of the truck. Screenshots of the email exchange are included in the Google review.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mark, We regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Romans Chevrolet Buick
Steven
Friendly people fast at getting in and out service was first rate
Steven
Friendly people fast at getting in and out service was first rate
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. We sure appreciate you! Romans Chevrolet-Buick
Quality Service
Pretty good place. Very friendly and the staff is extra helpful.
Quality Service
Pretty good place. Very friendly and the staff is extra helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Megan, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. we sure appreciate you! Romans Chevrolet-Buick
2020 Chevrolet Malibu
Marya Gray,and Ryan Cummings,were awesome the whole time I was in the show room,they kept well informed on what happening. BIG thanks to all that works there.
2020 Chevrolet Malibu
Marya Gray,and Ryan Cummings,were awesome the whole time I was in the show room,they kept well informed on what happening. BIG thanks to all that works there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 Jeep Grand Cherokee
Made the trip down to Romans, the staff was excellent and really made the buying process easy for me and I would highly recommend! I will be going back when I am in the market again.
2017 Jeep Grand Cherokee
Made the trip down to Romans, the staff was excellent and really made the buying process easy for me and I would highly recommend! I will be going back when I am in the market again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience!
Allen was great! Will be back to purchase vehicles in the future.
Great car buying experience!
Allen was great! Will be back to purchase vehicles in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Initial experience was positive. However...
Initial experience was positive. However apparently the dealership was incapable of redeeming gmbuypowercard rewards negotiated during the purchase period. These are very much redeemable gmbuypowercard rewards, so any refusal to redeem them is Romans personal preference as a whole. Fast forward 63 days. They are holding my title on a new purchase. Refusing to work with gmbuypowercard or even send an invoice to my mailing address to clear any outstanding debt. I'll update this review if anything changes. This was on a 2020 High Country 2500HD 6.6L Diesel purchase. Trading in a 2017 Denali 2500HD 6.0 Gas.
Initial experience was positive. However...
Initial experience was positive. However apparently the dealership was incapable of redeeming gmbuypowercard rewards negotiated during the purchase period. These are very much redeemable gmbuypowercard rewards, so any refusal to redeem them is Romans personal preference as a whole. Fast forward 63 days. They are holding my title on a new purchase. Refusing to work with gmbuypowercard or even send an invoice to my mailing address to clear any outstanding debt. I'll update this review if anything changes. This was on a 2020 High Country 2500HD 6.6L Diesel purchase. Trading in a 2017 Denali 2500HD 6.0 Gas.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
wouldn’t recommend
Horrible customer service, vehicle wasn’t clean upon delivery, still waiting on my headrests.
wouldn’t recommend
Horrible customer service, vehicle wasn’t clean upon delivery, still waiting on my headrests.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase