Reviews
Sam was awesome! I had done my research and knew what I wanted in a car and As a woman purchasing a vehicle by myself for the first time, I appreciated how very helpful and professional she was, no pressure. She took the time to show me how to pair my phone with car’s system. All in all a painless experience
Sam was awesome! I had done my research and knew what I wanted in a car and As a woman purchasing a vehicle by myself for the first time, I appreciated how very helpful and professional she was, no pressure. She took the time to show me how to pair my phone with car’s system. All in all a painless experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sam and Richard were both great to deal with. I came in kinda unsure about everything and they made the whole process way easier and more relaxed than I expected. They answered my questions and never made me feel pressured. Appreciate all the help.
Sam and Richard were both great to deal with. I came in kinda unsure about everything and they made the whole process way easier and more relaxed than I expected. They answered my questions and never made me feel pressured. Appreciate all the help.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people. Reasonable price in bay area. They helped me to find my laptop and badge I forgot there.
Nice people. Reasonable price in bay area. They helped me to find my laptop and badge I forgot there.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I came in with a specific car in mind. I was treated with respect, shown the car, and when I wanted to buy it, the process went very smoothly. They were respectful and professional. Easily one of the best dealer experiences I have had in my life.
I came in with a specific car in mind. I was treated with respect, shown the car, and when I wanted to buy it, the process went very smoothly. They were respectful and professional. Easily one of the best dealer experiences I have had in my life.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Capitol Subaru is an outstanding dealership. Purchasing my car from Sam Bernal was quick and uncomplicated and she was a pleasure to work with. The finance manager was quick and efficient and my one visit to the Service Dept was great. Everyone there is very committed to putting their clients first and making sure they earn their trust and give them the best buying and service experience possible. I absolutely love my Subaru Crosstrek!
Capitol Subaru is an outstanding dealership. Purchasing my car from Sam Bernal was quick and uncomplicated and she was a pleasure to work with. The finance manager was quick and efficient and my one visit to the Service Dept was great. Everyone there is very committed to putting their clients first and making sure they earn their trust and give them the best buying and service experience possible. I absolutely love my Subaru Crosstrek!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always courtesy and helpful when I bring my car for service. .Thank you , I will return!
Always courtesy and helpful when I bring my car for service. .Thank you , I will return!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a good experience. Sam is very knowledgeable and explained the cars features to me.
I had a good experience. Sam is very knowledgeable and explained the cars features to me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service! Friendly and courteous staff. The waiting area offers pleasant surroundings and great coffee! The customer service specialist was very professional and tuned to customer needs. Thanks! 😊
Excellent Service! Friendly and courteous staff. The waiting area offers pleasant surroundings and great coffee! The customer service specialist was very professional and tuned to customer needs. Thanks! 😊
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went well till the finance manager started pressuring me to buy an extended warranty. I told him that i drive about 200 - 500 miles a month, he kept saying you need this extended warranty for 5 years since it will save you money. Especially if you drive a lot more and when we told him that my wife works from home and I’m retired, he kept at it. i think his name was Jojo, but the sales rep was outstanding Jarat.
Everything went well till the finance manager started pressuring me to buy an extended warranty. I told him that i drive about 200 - 500 miles a month, he kept saying you need this extended warranty for 5 years since it will save you money. Especially if you drive a lot more and when we told him that my wife works from home and I’m retired, he kept at it. i think his name was Jojo, but the sales rep was outstanding Jarat.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Nice folks that get the job done. It is expensive having your car worked on at Capital Subaru.
Nice folks that get the job done. It is expensive having your car worked on at Capital Subaru.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair