Reviews
Write a reviewService and two recall issue's addressed at Cape A
The oil was changed. Two recall issues were taken care of while I was there. the service department was great friendly and timely. thank you.
Service and two recall issue's addressed at Cape A
The oil was changed. Two recall issues were taken care of while I was there. the service department was great friendly and timely. thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Auffenberg Hyundai of Cape Girardeau Team
Needed new keys
I lost the keys and fob for my Hyundai. I live more than 2 hours away from a dealer--this dealer, the one where I bought my car new in '11. My friend needed to be in Cape Girardeau because her mother was receiving a chemo infusion, and agreed to pick up my new keys, saving me a lengthy trip during my busy season at work. I called the dealership several times to try to make a short transaction for my stressed friend. I offered to fax my title and driver license ahead of time, so they could get the keys ready. I offered to give them my credit card info so it would be paid ahead of time. I understood my friends would need my title and license to pick up the new key, but I was trying to expedite things due to medical complications inherent with chemo. I met a wall there.. no offer or understanding of a unique situation. When my friend arrived to pick up the key he was sent to the Kia dealer to get it cut. With my credit card info (if they'd been willing to extend themselves) my friend's time away from his mother could've been minimized... but the service just wasn't there for us. Buying my car was easy... this service situation was not.
Needed new keys
I lost the keys and fob for my Hyundai. I live more than 2 hours away from a dealer--this dealer, the one where I bought my car new in '11. My friend needed to be in Cape Girardeau because her mother was receiving a chemo infusion, and agreed to pick up my new keys, saving me a lengthy trip during my busy season at work. I called the dealership several times to try to make a short transaction for my stressed friend. I offered to fax my title and driver license ahead of time, so they could get the keys ready. I offered to give them my credit card info so it would be paid ahead of time. I understood my friends would need my title and license to pick up the new key, but I was trying to expedite things due to medical complications inherent with chemo. I met a wall there.. no offer or understanding of a unique situation. When my friend arrived to pick up the key he was sent to the Kia dealer to get it cut. With my credit card info (if they'd been willing to extend themselves) my friend's time away from his mother could've been minimized... but the service just wasn't there for us. Buying my car was easy... this service situation was not.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car buying experience
Everyone has been very nice and helpful! They gave us a great deal on our trade in and also a very good deal on our brand new car! On top of all of that they gave us an extra $500 off for my husband being a veteran! Would highly recommend car shopping here! Ask for Mike!
Great car buying experience
Everyone has been very nice and helpful! They gave us a great deal on our trade in and also a very good deal on our brand new car! On top of all of that they gave us an extra $500 off for my husband being a veteran! Would highly recommend car shopping here! Ask for Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Service!
Awesome service! Michael Cross is a GREAT finance manager. I will recommend to anyone!
Awesome Service!
Awesome service! Michael Cross is a GREAT finance manager. I will recommend to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went out of way to get me the best deal
Informative, courteous and friendly. Worked very hard and long to get me the best deal possible.
Went out of way to get me the best deal
Informative, courteous and friendly. Worked very hard and long to get me the best deal possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful
The staff at this dealership were very friendly and helpful!
Helpful
The staff at this dealership were very friendly and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Helpful Staff
The Hyundai store was very friendly and very helpful.
Very Helpful Staff
The Hyundai store was very friendly and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff
Friendly staff and great customer service. I would definitely recommend this dealership.
Friendly staff
Friendly staff and great customer service. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love My Tucson!
I bought my new 2014 Hyundai Tucson from Hyundai of Cape Girardeau and had the best experience! My salesperson Alex was very friendly and worked with us to get to get everything done! I would absolutely recommend!
Love My Tucson!
I bought my new 2014 Hyundai Tucson from Hyundai of Cape Girardeau and had the best experience! My salesperson Alex was very friendly and worked with us to get to get everything done! I would absolutely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Toyota Tacoma PU info request
I requested more info on '08 Tacoma PU on December 20th but have yet to receive a response from my email.
Toyota Tacoma PU info request
I requested more info on '08 Tacoma PU on December 20th but have yet to receive a response from my email.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Jerry, I'm sorry you weren't able to get the information you were looking for with our store. Please know that we make all efforts to answer all internet inquiries as fast as possible. If there is anything I can do to help you any further, please feel free to contact me at my direct email account: agbettinger@gmail.com or call me anytime at (573)332-1711.