Pinkerton Chevrolet Salem

The Parts department was awesome. While traveling across country to drop our child off at college for her freshman year, we had car trouble with her Chevy Equinox. We made it to the hotel across the street from Pinkerton not knowing how helpful they would be. After figuring out what the problem was ( thank you Advanced Auto parts for the diagnostic read and a simple tool set), we called Pinkerton and spoke to their very helpful Parts department. They clarified the part that was needed, checked it was correct and had it in stock. The part was waiting for us on the counter when we got there. When they heard our story they even gave us a discount. We were able to change the part in the hotel parking lot and made it the remaining 600 miles to drop our daughter off. I cannot say enough nice things about this dealership!! A bad situation ended up reminding us that there are helpful, knowledgeable and kind people. Thank you to the great people in the Parts department at Pinkerton. I cannot recommend them highly enough!!

Very nice,fast and did a great job. They even let me know that I needed a State inspection.

Best Chevrolet dealer around. I always service my vehicle here and will be purchasing my next vehicle here. They always have the best selection of new and used vehicles.

In my opinion Pinkerton is one of the better dealerships in Roanoke Valley. Everyone is very friendly and polite, personnel is very professional.

We were told our part was here and was called later and told they had to keep car overnight because part would be in the next morning.

Paul Divers was such a help when finding a new car. He explained everything and was able to answer my questions. I didn’t feel pressured to buy a car. He gave me great advice and found the perfect car for me that I absolutely love! I will definitely recommend Pinkerton to friends, especially Paul. Thanks for going above and beyond!

Always top notch service! The team works well together to satisfy customers!

Good Service Department!! Have not got time to spend on this.

I dropped my Suburban off on a Wednesday morning at 8:30am and now it is Tuesday the following week and I have contacted the service department twice at this point. They still say they have not come up with my options for having the vehicle fixed yet. I drove the vehicle there and let them know it was idling very rough. I think 6 days later and still not even a plan to fix the vehicle is ridiculous. They haven't even given me options yet.

Just bought a 2022 cheverolet Silverado 2500 from pinkerton Chevrolet. I dont often leave reviews but this is definitely a good time for me to make an exception. This has to be the easiest auto purchased i have ever made. From my salesman Ralph to the General manager Matt this buy was great. No going back and fourth from the salesman to the manager. Both were in the room with me and in less than 10 minutes i had a verbal deal on the truck. I highly recommend Pinkerton Chevrolet for your next buy.