Swope Nissan

I brought my 2022 Murano for the CVT service and oil change. I was informed I needed front and rear brakes they were able to get everything completed same day. Sara and Amanda went above and beyond to help me out and keep me notified.

Clark was a pleasure to work with! He explained everything my Pathfinder needed on today’s visit and what would be needed on the next visit. Definitely trust this dealership and love the customer service they provide.

Came in a couple of days ago with an unexpected flat tire. There were a couple new faces when I walked in. I did eventually see Miss Amanda, assuming she’s been promoted, but happy to see her, coming in from her office. A young gentleman greeted me and took care of me. Unfortunately my tire wasn’t in stock but he took my car back and got my spare on and the next day called and got me in for my new tire. An even bigger surprise I got out with only paying $55 bucks, I didn’t realize I had warranty on my tires with the purchase. The young man was very pleasant both encounters. I’ll definitely be back for all my service needs. Thank you Mr. D Clark and Swope Nissan for getting me taken care of.

Amanda always takes good care of me and my family when we come in for service. She goes above and beyond to make sure we leave happy. I give Amanda and Swope Nissan FIVE STARS

Where do I begin... Starr and Amanda are hands down best service staff to work with. They go above and beyond for their customers. They even bought me a Nissan hat!

I had my car serviced at Nissan Sara,Amanda and Clark were all very nice they had my car pulled in and out very Quickly best service ever thank you all for a great job!!!

Amanda Williams is one of the most helpful, courteous, and customer service oriented individuals you could ever encounter. Takes care of me and my families needs with our vehicles each and every time!!”

Rude customer service, questions weren’t answered, car wasn’t ready when I was told it would be, was never notified of the delay, cost of service was more than I was told it was going to be due to some “hidden” fees that were added on. I’ve had this same experience before and not sure why I came back but 100% sure will never be back and will not ever purchase a Nissan from them either. Don’t trust them.

Worst experience I’ve EVER had! Give you 1 quote then when you’re in person it changes! “Oh, I made a mistake!”

I bought a beautiful Lincoln from a salesman named Daniel. He was very knowledgeable and very friendly. The main requirement that I asked for when I was sitting down with him, was an extended warranty because the car had 81,000 miles on it. He went and spoke with someone, came back and said that it qualified for the extended warranty and that it would simply be added into my payments. We went over what it covered and he said the financial department would go over it further with me. Next we sat down in the office of the financial manager and I repeated my same requirement for getting the car. He stated that this was not a problem to add and he gave me my payment information. It was more than what I wanted to pay, and he said that he could extend the time frame of the loan and therefore lower my monthly payments. I was pleased to hear this and then "signed on the line" so to speak. Fast forward to my second free oil change when the tech tells me that they have found an oil leak on the car. I'm upset but say "go ahead and schedule it, its covered under my warranty." The lady is looking over my paperwork and tells me that I do NOT have a warranty. I am dumbfounded, and begin to argue that YES I do. She has me go and speak with the finance guy. He looks and says, "Oh, we got you an extra 5 years of oil changes. Its what we call an extended warranty when you don't get the _____ package. (I can't remember if he called it gold or platinum). I was livid! I was scammed in my opinion. I was very specific that I wanted bumper to bumper warranty due to the higher mileage on the car. I asked if we could add it, since they lied to me about what they were selling me. He said NO, because "a leak has now been found, and you will have to be responsible for that." Now, lets jump forward to one year later, getting my oil changed and the tech tells me that I have 6 changes left in the system. I tell him that I was told that I have 5 YEARS that I purchased. He shows me that no, I only have 6 left. The LIES and SCAMS that have taken place from this dealership is unreal. I'm to the point that I hate my car, because I associate it with the thievery of this dealership. Avoid Swope, esp Swope Nissan at all costs! My next car will NOT be with them.