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Hutcheson Ford Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,857 reviews)
Sales hours: 8:00am to 4:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–4:00pm 7:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (573) 207-4067 (573) 207-4067
Used (573) 207-4475 (573) 207-4475
Service (573) 207-4104 (573) 207-4104

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hutcheson Ford Sales from DealerRater.

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Just a little irritated

I am happy they could fit me in for my car but very irritated that I was charged and not informed before service was rendered.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We do apologize that when your grandfather called we shared with him the details of your service needs. That will not happen again.

Best place to buy your next vehicle

I owned a 2007 Jeep since May 2007. I went to Hutchison Ford to trade up to a newer vehicle/ particularly interested in the Ford Escape. I am a proud new owner of a 2017 Ford Escape SE! Ron Riffel worked with me to find the right model, and service and finance had me out the door quickly. Whoever thinks buying a car is a hassle hasn’t gone to Hutchison Ford in St James.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase of a 2017 Ford Escape SE, We appreciate you sharing your 5-star experience and are pleased to learn you recommend our dealership. We wish you many happy miles ahead in your new Ford.

Problem that warranty took care of

I have had a number of visits to Hutchinson Ford for buying, service and repair. Always met with courtesy and friendly crew. Highly recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to share with us your 5-star experience. We are pleased to learn that you had such a wonderful visit at the dealership and are very thankful for our valued customers such as yourself.

Great Experience

I had a wonderful experience buying my car! The whole team was helpful! Anthony did an amazing job listening and getting me into the exact car I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is valuable to us thus we are honored by the 5-star rating regarding your recent visit to purchase a new car from Hutcheson Ford. We wish you many happy miles ahead.

Awesome! Awesome! Awesome!

Hutcheson Ford is a standout! Old fashioned friendly service where you feel welcome, with quality staff to serve your needs. I would not go anywhere else !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your awesome 5-star rating. Your business is greatly appreciated and we are honored by your kind words.

Great time!

We had a great time meeting with Travis Holt on our new truck purchase. He really listened to our wants and not wants to the tee he delivered. Thank you and Amy Hitch found us a fantastic rate for our financing. Great job Hutcheson Ford team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to share your experience and with rating us with 5-stars. Providing outstanding customer service is our number one goal thus we are pleased that you are happy with your new truck buying experience. Wishing you many happy miles ahead.

Great experience every time

Just bought my second vehicle from them. For my second one traveled to use the, since they where so great the first time. Second experience was just as good as the first. Would highly recommend them. Always friendly and helpful. Great people and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for selecting Hutcheson Ford for the second time. We are so pleased to learn that you had such a positive experience the first time, that we are a repeat customer. Rating us with 5-stars is very much appreciated. Please enjoy many happy miles ahead.

Great deal and great service!

Good price on a great truck and very capable, efficient and friendly service. The kind of people you want to do business with and recommend to your friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for rating Hutcheson Ford with 5-stars and sharing your positive buying experience with us. Your recommendation and business are highly appreciated and valued. We wish you many happy miles ahead in your new truck.

always friendly and upfront about the cost

Joe is always kind to me when i need service on my car and goes up and beyond for me great man . I will always take my car here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you entrusting your car to Hutcheson Ford Service Department. We are proud of Joe and the high level of customer service is provided. Thank you for sharing your 5-star experience.

Friendly and affordable!

Good experience purchasing Jeep with helpful, friendly and honest employees. Prices were fair. Not your typical nerve racking car buying experience with pushy sales associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ms. Megan, thank you for selecting Hutcheson Ford for your new purchase. Your business and feedback are greatly appreciated. Enjoy many happy miles ahead in your new Jeep.