Reviews
Write a reviewExcellent and thorough.
Always easy to get an appointment. Service department cares about you and your vehicle. They always check your mileage schedule for routine service (i.e. my tires were due for rotation). I never have to worry about something slipping by without getting the proper attention. Their friendliness is exceptional: service desk all the way to check-out desk. Plus, the courtesy in the waiting area (and assistance in the waiting area) exceed in quality. I have been with Hutcheson since 2004 and will continue with them. They always have my interest in mind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, clwilk7279, and the 5-star rating you gave to us. Providing outstanding customer service is our top priority.
Amazing Service
Whether I am buying a car, routine maintenance, or having an issue, this dealership is amazing and goes the extra mile for their customers! I never go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, kirganroberts, for selecting Hutcheson Ford Sales, Inc. for all of your vehicle needs. We love and appreciate our customers.
Customer Appreciation
We just brought in our new Explorer that now we figured out someone tried to break in the door and we were advised we had to pay for the weather strip and labor. You quoted us full price for the part and labor to be extra. We took it to a body shop and the work was done for a $120.00. Your service dept just caused you to loose a returning customer. We will never purchase anything else from Hutcheson Ford
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
In and out
Airbags were recalled and took my truck in and within the hour the truck was done. Very well cleaned, no scratches on the dash or anything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, mkidd4597, for the 5-star rating. We pride ourselves on fast yet accurate service. We appreciate you entrusting your truck to Hutcheson Ford.
Oil change
I received excellent, prompt service from the Hutcheson staff. They were friendly and one woman even offered to get me a cup of coffee. :) I would recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Chrissyrenee, as we appreciate your business and look forward to continuing to provide you with prompt and excellent service in the future.
Efficient and Friendly
Not only was my vehicle well serviced, but the treatment of the customer is wonderful. You have a comfortable place to wait with snacks and coffee/water available to you for FREE! The service was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ms. Heavin, thank you for your patronage and the excellent 5-star rating. Providing excellent customer service is our number one priority. You, our customers, are our purpose and our mission to serve.
Painless
Painless and convient for having to purchase a vehicle. Fast and efficient sales person. Very clean modern facility. Had a good feeling after the transaction that we got everything we were promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased you selected us for your purchase. Customer satisfaction is our number one priority. Thank you for your patronage.
My buying experience
My son needed a car for work & had terrible credit because of an Ex-wife. Between Anthony & Amy & my co-signing he will drive away in a much newer car this Saturday. It did need new tires on the front & the dealer told me that they would Foot the bill even though the paperwork was done.This is the second vehicle that I've purchased from Hutcheson Ford & am very pleased. Great sales & service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love our customers and appreciate repeat clients. Your son with enjoy his new wheels and we retained a valued customer.
Yes anytime
Hutcheson Ford led by Mike Tucker has been very easy to work with very customer focused. I have bought both personal and fleet vehicles and the Hutcheson team has been a pleasure to work with every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, we appreciate your personal and professional business. Thank you for entrusting your vehicles with us. Happy customers are our priority.
Great as always!!
Wonderful people to work with. They pick up my business vehicles and return them to me. This saves me so much time. That alone would be worth my business but they also do quality work in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating. We realize our customers are very busy, thus adding the service of picking up a vehicle for service and returning upon completion is just one way we strive to make our customers happy.
