Skip to main content

Hutcheson Ford Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,857 reviews)
Sales hours: 8:00am to 4:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–4:00pm 7:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (573) 207-4067 (573) 207-4067
Used (573) 207-4475 (573) 207-4475
Service (573) 207-4104 (573) 207-4104

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hutcheson Ford Sales from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent and thorough.

Always easy to get an appointment. Service department cares about you and your vehicle. They always check your mileage schedule for routine service (i.e. my tires were due for rotation). I never have to worry about something slipping by without getting the proper attention. Their friendliness is exceptional: service desk all the way to check-out desk. Plus, the courtesy in the waiting area (and assistance in the waiting area) exceed in quality. I have been with Hutcheson since 2004 and will continue with them. They always have my interest in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, clwilk7279, and the 5-star rating you gave to us. Providing outstanding customer service is our top priority.

Amazing Service

Whether I am buying a car, routine maintenance, or having an issue, this dealership is amazing and goes the extra mile for their customers! I never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, kirganroberts, for selecting Hutcheson Ford Sales, Inc. for all of your vehicle needs. We love and appreciate our customers.

Customer Appreciation

We just brought in our new Explorer that now we figured out someone tried to break in the door and we were advised we had to pay for the weather strip and labor. You quoted us full price for the part and labor to be extra. We took it to a body shop and the work was done for a $120.00. Your service dept just caused you to loose a returning customer. We will never purchase anything else from Hutcheson Ford

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In and out

Airbags were recalled and took my truck in and within the hour the truck was done. Very well cleaned, no scratches on the dash or anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, mkidd4597, for the 5-star rating. We pride ourselves on fast yet accurate service. We appreciate you entrusting your truck to Hutcheson Ford.

Oil change

I received excellent, prompt service from the Hutcheson staff. They were friendly and one woman even offered to get me a cup of coffee. :) I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chrissyrenee, as we appreciate your business and look forward to continuing to provide you with prompt and excellent service in the future.

Efficient and Friendly

Not only was my vehicle well serviced, but the treatment of the customer is wonderful. You have a comfortable place to wait with snacks and coffee/water available to you for FREE! The service was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ms. Heavin, thank you for your patronage and the excellent 5-star rating. Providing excellent customer service is our number one priority. You, our customers, are our purpose and our mission to serve.

Painless

Painless and convient for having to purchase a vehicle. Fast and efficient sales person. Very clean modern facility. Had a good feeling after the transaction that we got everything we were promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased you selected us for your purchase. Customer satisfaction is our number one priority. Thank you for your patronage.

My buying experience

My son needed a car for work & had terrible credit because of an Ex-wife. Between Anthony & Amy & my co-signing he will drive away in a much newer car this Saturday. It did need new tires on the front & the dealer told me that they would Foot the bill even though the paperwork was done.This is the second vehicle that I've purchased from Hutcheson Ford & am very pleased. Great sales & service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love our customers and appreciate repeat clients. Your son with enjoy his new wheels and we retained a valued customer.

Yes anytime

Hutcheson Ford led by Mike Tucker has been very easy to work with very customer focused. I have bought both personal and fleet vehicles and the Hutcheson team has been a pleasure to work with every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steve, we appreciate your personal and professional business. Thank you for entrusting your vehicles with us. Happy customers are our priority.

Great as always!!

Wonderful people to work with. They pick up my business vehicles and return them to me. This saves me so much time. That alone would be worth my business but they also do quality work in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating. We realize our customers are very busy, thus adding the service of picking up a vehicle for service and returning upon completion is just one way we strive to make our customers happy.