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D-Patrick Boonville Ford

(255 reviews)
Visit D-Patrick Boonville Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–4:30pm
Tuesday 8:00am–7:00pm 7:00am–4:30pm
Wednesday 8:00am–7:00pm 7:00am–4:30pm
Thursday 8:00am–7:00pm 7:00am–4:30pm
Friday 8:00am–7:15pm 7:00am–4:30pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
New (812) 625-4003 (812) 625-4003
Used (812) 625-4245 (812) 625-4245
Service (812) 625-4004 (812) 625-4004

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D-Patrick Boonville Ford from DealerRater.

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I like the Boonville location, all the staff are very

I like the Boonville location, all the staff are very easy to get on with. I have yet to buy a vehicle from here but always have my truck serviced. Location 10/10 Staff 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi prbertram, thank you for rating your visit! We're very proud to hear that our staff continues to give you excellent service and made things easy for you.

I like small dealerships.

I like small dealerships. They are friendly and they are just some good people that work there. They are number 1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dano, thank you for rating your visit! We're very proud our team took good care of you and made the experience pleasant. We will strive to continue to meet those expectations in the future.

Great service and sales experience at dpatrick Boonville

Great service and sales experience at dpatrick Boonville ford. The employees are the best in the business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Toomus, thank you for rating your visit! We're proud to hear that our staff meets your expectation and we will continue to meet those expectations in the future. Happy Driving!

The Service department personnel are knowledgeable and

The Service department personnel are knowledgeable and informative. They are very considerate and customer oriented.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mpharralson, thank you for rating your visit. We're proud to hear that our service staff were able to answer your questions and made sure that you enjoy your visit. Happy Driving!

The whole experience with D Patrick was great!

The whole experience with D Patrick was great! I'm very pleased with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi S.s.c., thank you for rating your visit! We're proud to hear that our team gave you such excellent service. We're glad that you were please with the service.

The friendliness and willingness of the staff to make

The friendliness and willingness of the staff to make sure my experience with them is the best, was top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi bones_lk, thank you for rating your visit! We're proud to hear that our staff was friendly and made sure that you had an excellent service. Happy Driving!

The sales staff was great.

The sales staff was great. They made the experience excellent. If we ever are thinking of another purchase we will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi markobryan, thank you for rating your visit! We're proud to hear that our sales team gave you such excellent service and made the car-buying process go smoothly for you. Happy Driving!

We purchased three vehicles from dPatrick Booneville.

We purchased three vehicles from dPatrick Booneville. I'm pretty sure we'll buy more I wish they had a place to clean your vehicle and detail it. We had a good experience with Corey Vasquez I think he's at the downtown store now Evansville I think the Patrick Ford is a good place to buy me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi fkroeger, thank you for rating your visit! We will send your comments to management and it will be looked into. But we happy to hear that Corey was able to help you in the past and will make sure to meet those expectation in the future. Happy Driving!

Everything was done as expected and I have no complaints.

Everything was done as expected and I have no complaints. Always a good experience going here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi TJ, thank you for rating your visit! We're happy to hear that we have continue to meet your expectations. We hope to continue to do as such in the future. Happy Driving!

Was interested in a truck.

Was interested in a truck. Was a good deal and I liked it. Hit up the salesman, talked, said I would come after work to look at it. He said, “Want me to just bring it to your work to see?” Perfect! So he brings it by. Nice truck. I notice a few minor issues. I pointed them out. They worked with me on the price if I agreed to fix THOSE minor issues. So after work, I go to the dealership and sign paperwork. Then I go to leave, fire it up and hear a loud ticking noise. (Cracked exhaust manifold). For those that don’t know, an exhaust leak noise will go away after 10-20 seconds due to heating up. Which I didn’t hear when I test drove it because it was obviously warm by the time they drove it to me. I point it out. And I’m told, “well you already signed an AS IS contract.” Basically a “sorry about your luck” situation. I understand the whole “as is” stuff cause I was a salesman before. But someone blatantly got one over on me because that noise was loud and 100% noticeable. I offered to pay for parts and them pay labor or vice versa. Nothing. All they wanted to do was try to trade me out of that truck for a more expensive one. Not to mention, they had already sold my Jeep I traded in. So here I am now waiting for my truck to be fixed after 2 weeks of having it and paying for it out of my pocket. The money isn’t the issue, it’s the fact that someone blatantly knew it had an exhaust leak and made sure I didn’t find out about it until it was too late. I waited 10 days of not hearing from anyone before I posted this review on Facebook. Then all of a sudden I get a call from the gm wanting to “talk.” Aka get me to take the post down. I had an independent shop fix it. So it was only $523 I paid, but the principle. The gm kept wanting to push the “as-is” document. And said “well it’s an old vehicle with 100k miles. We’d prefer those go to auction anyway.” But instead sold it to me and profited. But That’s not the point. The point is someone knew this had problems and it was made sure to be hidden from me. All the gm wanted to do was trade me out of it. Said, he wasn’t going to pay someone else to fix it since I had taken it elsewhere. Which I gave them plenty of time to try to make it right. Spoke with 2 different people at 2 different locations. Fell on deaf ears. Also, years ago, we bought a van from D-Patrick in Evansville and in less than a year, we had to replace the motor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. Houseknecht - we are sorry to hear that you were not happy with your experience. D-Patrick did not knowingly sell you a vehicle that we knew had issues and you have no evidence that we did, so we're confused about why you are assuming this. The potential for existing issues on the vehicle you purchased were fully disclosed to you on the "as-is" document that you signed. If you would like to purchase a vehicle that includes a warranty, we would be happy to help you.

Consumer response

Lol. Once again, anyone that started that vehicle 100% heard it. Anyone within a 20ft radius could hear it had a cracked manifold. If y’all sell that many cars and are experienced, then you know when a car makes a noise, there’s something wrong. And judging by all of the comments and shares on my Facebook post, it seems to be a pattern.