Reviews
I feel I got a wonderful deal, on the truck I wanted .
I feel I got a wonderful deal, on the truck I wanted . This was the Seventh truck I’ve bought from this dealership and I’ve always been satisfied with all the deals I’ve made with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Champion Chevrolet GMC - LaGrange! No One Beats a Champion Wes Tolsdorf, General Manager
This dealer needs to invest in its Service Department.
This dealer needs to invest in its Service Department. 1) It takes several weeks to get an appointment. 2) It is difficult to get your vehicle in the service entry point due to vehicles being double parked everywhere. 3) Staffing seems to be an issue as vehicles stacked up in the morning waiting for check in. 4) Follow up on ordered parts is lacking. When notified of a recall, I took my vehicle in immediately. They did not have the part and said I would be notified when the part was in. Months passed before another appointment was booked. The good, the people are nice and work hard to make you happy. The owner should invest in his facility and support for his team.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Chris, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Fred Tolsdorf, Owner
Jay Townsend always meets my expectations and gets done
Jay Townsend always meets my expectations and gets done what needs to be taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Champion Chevrolet GMC - LaGrange. We look forward to having you as one of our valued customers for many more years to come! No One Beats a Champion Karen Hawkins, Fixed Ops Director
They went above and beyond to get us into our new Blazer
They went above and beyond to get us into our new Blazer EV before the expiration of the federal rebate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Champion Chevrolet GMC - LaGrange. We appreciate your business and hope to see you again soon! No One Beats a Champion Karen Hawkins, Fixed Ops Director
Tony and Jay in the service department always give me
Tony and Jay in the service department always give me great service and take very good care of me. I've been a little customer for many years even back when it used to be Smizer and Carter.. I've always had a positive experience and appreciate everyone's efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Champion Chevrolet GMC - LaGrange. No One Beats a Champion Karen Hawkins, Fixed Ops Director
Great in and out service!
Great in and out service! Clean sitting area with coffee, tea and water. This is my new location for service with my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. No One Beats a Champion Karen Hawkins, Fixed Ops Director
Fred and Issac were AWESOME!
Fred and Issac were AWESOME! 2026 CHEVROLET Suburban Premier We may be back for a Corvette for MB one of these days... Thank you for everything, F
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! No One Beats a Champion Wes Tolsdorf, General Manager
Fast, friendly and reliable dealership.
Fast, friendly and reliable dealership. Very happy with the services performed on my vehicle. They took care of the issues with my car and communicated well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. No One Beats a Champion Karen Hawkins, Fixed Ops Director
Wrecked my truck on one service visit, and was shorted 2
Wrecked my truck on one service visit, and was shorted 2 quarts of oil on another service visit on another vechile. They did repair my truck and body shop did a good job
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Fred Tolsdorf, Owner
Great,timely service for our first oil change and
Great,timely service for our first oil change and thorough attention to our car. Courteous staff. Attended to my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Champion Chevrolet GMC - LaGrange. We look forward to having you as one of our valued customers for many more years to come! No One Beats a Champion Karen Hawkins, Fixed Ops Director
