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Marlow Ford

(190 reviews)
Visit Marlow Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (540) 999-4085 (540) 999-4085
Used (540) 999-4071 (540) 999-4071
Service (540) 999-4062 (540) 999-4062

Inventory

See all 66 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2015.
Marlow Ford has been helping drivers from Luray and the Shenandoah Valley find the right vehicle since 1947. Whether you’re shopping for a tough Ford truck, a capable SUV, or a reliable pre-owned model, our team makes the experience easy and pressure-free. With transparent pricing, trusted service, and a wide selection of new and used vehicles, we’re here to help you drive home happy and confident.
Marlow Ford —Building Long-Term Relationships By Exceeding Expectations!

Service center

Phone number (540) 999-4062

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marlow Ford from DealerRater.

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They are a great team to work with.

They are a great team to work with. Everybody is really nice too. I would recommend them to anyone.

They are a great team to work with.

They are a great team to work with. Everybody is really nice too. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We’re glad to hear you’ve had a great experience with the team—and we really appreciate the recommendation. It means a lot that you’d send others our way. We’re always here whenever you need us!

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Very good.

Very good. Darrell took care of my problem very quickly and I was very impressed. I will recommend anyone to go to Marlow Ford for their car care.

Very good.

Very good. Darrell took care of my problem very quickly and I was very impressed. I will recommend anyone to go to Marlow Ford for their car care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We're really glad Darrell was able to take care of things quickly for you—that's exactly the kind of service we aim to deliver. We appreciate the recommendation and your support. Don't hesitate to reach out if you ever need anything!

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Good honest work!

Good honest work! I know that I can count on Darrell and Marlow mechanics to get it right!

Good honest work!

Good honest work! I know that I can count on Darrell and Marlow mechanics to get it right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks a lot for the great review! It’s awesome to hear you feel confident in the work Darrell and the team are doing. We truly appreciate your trust and are always here to make sure things are done right!

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Darrell is ALWAYS the best.

Darrell is ALWAYS the best. They got me in for a walk-in oil change and got me out in time to get to work on time

Darrell is ALWAYS the best.

Darrell is ALWAYS the best. They got me in for a walk-in oil change and got me out in time to get to work on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks a lot for the great review! It’s awesome to hear you feel confident in the work Darrell and the team are doing. We truly appreciate your trust and are always here to make sure things are done right!

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Excellent customer service!

Excellent customer service! Computer work on the car took awhile for a solution and parts but was completed perfectly. I will use Marlow Ford again for my future car repairs!

Excellent customer service!

Excellent customer service! Computer work on the car took awhile for a solution and parts but was completed perfectly. I will use Marlow Ford again for my future car repairs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review! We’re glad to hear everything got resolved—even if it took a little time—and that the repair was done right. We really appreciate your patience and your trust, and we’ll be here whenever you need us again!

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Marlow Ford is always timely, professional, and

Marlow Ford is always timely, professional, and technically adept. I value the professionalism of Marlow Ford. Marlow Ford is always timely, professional, and technically adept.

Marlow Ford is always timely, professional, and

Marlow Ford is always timely, professional, and technically adept. I value the professionalism of Marlow Ford. Marlow Ford is always timely, professional, and technically adept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the thoughtful review! We’re glad to hear you consistently have a great experience with the team at Marlow Ford. Your trust in our professionalism and technical know-how means a lot to us. We’re always here when you need us!

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Daryl was fantastic Double his salary $$$$$$ Very very

Daryl was fantastic Double his salary $$$$$$ Very very helpful indeed Very intelligent and easy to work with Richard Bassin MD

Daryl was fantastic Double his salary $$$$$$ Very very

Daryl was fantastic Double his salary $$$$$$ Very very helpful indeed Very intelligent and easy to work with Richard Bassin MD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Dr. Bassin! We’re glad to hear Daryl took great care of you—he’ll definitely appreciate the shoutout (and the raise suggestion!). It means a lot that you found him helpful, knowledgeable, and easy to work with. We truly appreciate your support and look forward to seeing you again!

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Professional.

Professional. The staff was friendly and explained everything clearly. Will be doing business with you all again.

Professional.

Professional. The staff was friendly and explained everything clearly. Will be doing business with you all again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review! We’re glad to hear the team took good care of you and made everything clear and easy to understand. We appreciate your trust and look forward to helping you again next time!

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I have been a solid customer for over 20 years, until

I have been a solid customer for over 20 years, until this week. Service department state certified inspector needs to go back to school and be retrained! I will never be back. Ever.

I have been a solid customer for over 20 years, until

I have been a solid customer for over 20 years, until this week. Service department state certified inspector needs to go back to school and be retrained! I will never be back. Ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Jennifer. We truly value your long-standing support over the years and are sorry to hear that your recent visit left you disappointed. Your comments have been noted and shared with the appropriate team. If you’re open to discussing your concerns further, we welcome the opportunity to speak with you directly.

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Everyone is very nice and they always complete any

Everyone is very nice and they always complete any service I have ever had in a timely manner!

Everyone is very nice and they always complete any

Everyone is very nice and they always complete any service I have ever had in a timely manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We’re glad to hear the team’s been taking good care of you and keeping things on schedule. We really appreciate you coming back to us, and we’ll be here whenever you need anything!

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See all 190 reviews