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Reviews
Easy hassle free buying experience. JW and his team are always a pleasure to work with. We were not able to order our expedition but JW found us one like we were looking for. Highly recommend Marlow Ford.. Emma made the financing side flawless and fast. She was not pushy to sell extended warranty but did explain everything clearly.
Easy hassle free buying experience. JW and his team are always a pleasure to work with. We were not able to order our expedition but JW found us one like we were looking for. Highly recommend Marlow Ford.. Emma made the financing side flawless and fast. She was not pushy to sell extended warranty but did explain everything clearly.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a small problem, it was fixed very quickly! Brake part came loose and was fixed
Had a small problem, it was fixed very quickly! Brake part came loose and was fixed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was smooth sailing. It was a very pleasant experience from picking up my truck to its return. So smooth. So easy.
Everything was smooth sailing. It was a very pleasant experience from picking up my truck to its return. So smooth. So easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Family oriented and trustworthy. From sales to service, highly recommend. Will continue to be a Marlow customer.
Family oriented and trustworthy. From sales to service, highly recommend. Will continue to be a Marlow customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they fixed it the same day. They deserve all the gold stars available!
Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they fixed it the same day. They deserve all the gold stars available!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Darrell is the best. He provides great communication and goes above and beyond with his customer service.
Darrell is the best. He provides great communication and goes above and beyond with his customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Marlow Ford is the service center you hope to find when you are on the road traveling and need a quick oil and filter change. They got me an appointment pronto and did the service while I waited. They did a whole truck look over and checked everything. The price aligned with my service calls at home. Great job!
Marlow Ford is the service center you hope to find when you are on the road traveling and need a quick oil and filter change. They got me an appointment pronto and did the service while I waited. They did a whole truck look over and checked everything. The price aligned with my service calls at home. Great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience, cfgarrison3. We know how important it is to find a dependable service center while traveling, and we’re glad our team at Marlow Ford was able to get you in quickly and make the process easy and convenient. It’s great to hear the full truck inspection, timely service, and pricing all met your expectations. Thank you again for trusting us while passing through Luray, and we hope the rest of your travels are safe and smooth.
Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow.
Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, j.brado. Hearing that you continue to have good experiences with our team means a lot to us. We appreciate your comments about our knowledgeable, friendly, and honest staff, and we’re grateful for the trust you place in Marlow Ford for both vehicle service and purchases in Luray. Thank you again for your continued support, and we look forward to helping you whenever you need us.
Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully.
Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support, We’re glad to hear our team has consistently provided timely and courteous service during your visits to Marlow Ford. It’s especially great to know our vehicle pickup service has been helpful and convenient for you, as we know how important it is to make servicing your vehicle as easy as possible. We truly appreciate your recommendation and look forward to continuing to serve you in Luray.
Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again
Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback, We truly appreciate your kind words and are glad our team at Marlow Ford made such a positive impression. Going above and beyond for our customers is something we strive for every day, and it means a lot to hear that you felt well taken care of during your visit to Luray. Thank you again for your trust, and we look forward to serving you again in the future.