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Marlow Ford

(179 reviews)
Visit Marlow Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (540) 999-4085 (540) 999-4085
Used (540) 999-4071 (540) 999-4071
Service (540) 999-4062 (540) 999-4062

Inventory

See all 55 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2015.
Our Story. A lot of dealerships like to talk about how much they're a part of the community. But at Marlow Ford we're not just part of the community.The community is part of US! So whether you stop by to buy a part service your car or test drive one of our large selection of new or quality pre-owned vehicles when you walk into Marlow Ford odds are you'll be greeted by an old classmate a member of your church a parent of your child's classmate or even a neighbor. After all we live in this community too and strive to treat our neighbors the way we'd like to be treated. That's what being our Customer for Life means us.
Where a small dealership equals Big Savings to the customer!! Visit us for all your vehicle needs!

Service center

Phone number (540) 999-4062

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marlow Ford from DealerRater.

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Checked on problems outside of oil change,they do a great

Checked on problems outside of oil change,they do a great job, will continue to drive the extra miles to get service on both my Fords

Checked on problems outside of oil change,they do a great

Checked on problems outside of oil change,they do a great job, will continue to drive the extra miles to get service on both my Fords

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your continued trust and are honored that you’re willing to go the extra miles to have both of your Fords serviced at Marlow Ford in Luray. It means a lot to hear that our team goes above and beyond—even beyond routine service—to address any concerns you may have. Thanks again for your support and loyalty—we’ll always be here to deliver the exceptional care you deserve!

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They do excellent work.

They do excellent work. I am pleased with Marlow Ford. The pickup and delivery is great.

They do excellent work.

They do excellent work. I am pleased with Marlow Ford. The pickup and delivery is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your kind words and are thrilled to hear that you’re pleased with the service at Marlow Ford in Luray. It’s great to know the pickup and delivery option added convenience to your experience—providing exceptional work and exceeding expectations is always our goal. Thanks again for your continued support—we’re here whenever you need us!

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Darrell and Marlow Ford got me out of a jam, getting my

Darrell and Marlow Ford got me out of a jam, getting my truck fixed and courtesy checking a couple of things that might have created more trouble.

Darrell and Marlow Ford got me out of a jam, getting my

Darrell and Marlow Ford got me out of a jam, getting my truck fixed and courtesy checking a couple of things that might have created more trouble.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your kind words and are glad Darrell and the team at Marlow Ford in Luray were able to help you out when you needed it most. It means a lot to know we could not only fix the issue but also catch a few things that could’ve caused problems down the line—that’s part of our commitment to integrity and exceeding expectations. Thanks again for your trust and support—we’re always here when you need us!

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the service is great and they are ready to answer any

the service is great and they are ready to answer any questions anytime, I would strongly reccomend the service dept.

the service is great and they are ready to answer any

the service is great and they are ready to answer any questions anytime, I would strongly reccomend the service dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your kind words and are glad to hear that our service team at Marlow Ford in Luray has been helpful and responsive every time you’ve had a question. Providing dependable, knowledgeable service is part of our commitment to exceeding expectations, and your strong recommendation means the world to us. Thanks again—we’re always here whenever you need us!

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I've been a customer on and off over the years but the

I've been a customer on and off over the years but the service I received during this last visit will have me bringing everything everytime back here.

I've been a customer on and off over the years but the

I've been a customer on and off over the years but the service I received during this last visit will have me bringing everything everytime back here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We truly appreciate your loyalty over the years and are especially grateful for your kind words about your most recent visit to Marlow Ford in Luray. It’s incredibly rewarding to know that our service made such a strong impression and has earned your full trust moving forward. Providing consistently exceptional experiences is what we strive for, and we’re honored to be your go-to choice. Thanks again—we look forward to taking care of everything for you from here on out!

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Very good service, care about the work and the customer’s

Very good service, care about the work and the customer’s satisfaction. I trust their judgment and know how

Very good service, care about the work and the customer’s

Very good service, care about the work and the customer’s satisfaction. I trust their judgment and know how

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Greg! We truly appreciate your thoughtful feedback and your trust in the team at Marlow Ford in Luray. It means a lot to know that our commitment to quality work and customer satisfaction has earned your confidence—we take great pride in delivering service that reflects integrity, expertise, and genuine care. Thanks again for your continued support, Greg—we’re always here whenever you need us!

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I have been taking my vehicle there for the past 5 years,

I have been taking my vehicle there for the past 5 years, with great repair and customer service.

I have been taking my vehicle there for the past 5 years,

I have been taking my vehicle there for the past 5 years, with great repair and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and support over the past five years! We truly appreciate your kind words and are honored to be your go-to service team at Marlow Ford in Luray. It means a great deal to know that both our repair work and customer service have consistently met your expectations—we’re committed to building lasting relationships through integrity and dependable care. Thanks again, and we look forward to serving you for many more years to come!

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This dealership is a wonderful place to do business from

This dealership is a wonderful place to do business from buying to service top notch.

This dealership is a wonderful place to do business from

This dealership is a wonderful place to do business from buying to service top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Tim! We truly appreciate your kind words and the 5-star feedback about your experience with both sales and service at Marlow Ford in Luray. It’s incredibly rewarding to know that you consider us a top-notch dealership—we’re committed to exceeding expectations at every step by delivering honest, dependable service and building lasting relationships. Thanks again for your trust and support, Tim—we’re always here when you need us!

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Love Marlow Ford in Luray!

Love Marlow Ford in Luray! We get all our service done there. Darrel is great. So are Virginia, Anthony and the rest of the crew!

Love Marlow Ford in Luray!

Love Marlow Ford in Luray! We get all our service done there. Darrel is great. So are Virginia, Anthony and the rest of the crew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We truly appreciate your loyalty and are thrilled to hear how much you love Marlow Ford in Luray. It means a lot to know you trust us with all your service needs, and we’ll be sure to share your kind words with Darrel, Virginia, Anthony, and the rest of the team—they’ll be so glad to know they’ve made a positive impact. Thanks again for your continued support—we look forward to serving you for many years to come!

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Marlow lives into it's core values!

Marlow lives into it's core values! Thanks so much! Marlow lives into it's the core values I saw framed in the show room! Thanks so much!

Marlow lives into it's core values!

Marlow lives into it's core values! Thanks so much! Marlow lives into it's the core values I saw framed in the show room! Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Cathy! We’re incredibly grateful for your kind words and thrilled that our core values made such a strong impression on you. At Marlow Ford, we truly strive to live out those principles every day—Integrity, Innovation, Community, Relationships, and Exceeding Expectations aren’t just words on the wall; they’re the foundation of everything we do. Thanks again for noticing and for taking the time to share your experience with us!

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