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Marlow Ford

(212 reviews)
Visit Marlow Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (540) 999-4085 (540) 999-4085
Used (540) 999-4071 (540) 999-4071
Service (540) 999-4062 (540) 999-4062

Inventory

See all 56 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2015.
Marlow Ford has been helping drivers from Luray and the Shenandoah Valley find the right vehicle since 1947. Whether you’re shopping for a tough Ford truck, a capable SUV, or a reliable pre-owned model, our team makes the experience easy and pressure-free. With transparent pricing, trusted service, and a wide selection of new and used vehicles, we’re here to help you drive home happy and confident.
Marlow Ford —Building Long-Term Relationships By Exceeding Expectations!

Service center

Phone number (540) 999-4062

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marlow Ford from DealerRater.

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Darrell was great everyone was nice.

Darrell was great everyone was nice.. And I would recommend MarlowFord to anyone of my friends...

Darrell was great everyone was nice.

Darrell was great everyone was nice.. And I would recommend MarlowFord to anyone of my friends...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Lisa! We really appreciate the kind words and the recommendation. Darrell will be glad to hear he made a great impression, and we’re happy the whole team treated you well. Thanks again for your support—we’ll be here whenever you need us!

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Very friendly Very friendly and helpful Not a long wait

Very friendly Very friendly and helpful Not a long wait Very friendly and helpful not a long wait

Very friendly Very friendly and helpful Not a long wait

Very friendly Very friendly and helpful Not a long wait Very friendly and helpful not a long wait

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We’re glad to hear you had a friendly, helpful experience and didn’t have to wait long—that’s exactly what we aim for. We really appreciate you choosing us and look forward to seeing you again next time!

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First time there very nice place took care of all these

First time there very nice place took care of all these recalls on the maverick.. Will come back.

First time there very nice place took care of all these

First time there very nice place took care of all these recalls on the maverick.. Will come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review! We’re glad your first visit was a good one and that we could take care of all the Maverick recalls for you. We appreciate you giving us a shot and look forward to seeing you again next time!

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Very unhappy, my car has new tires going on 3 weeks old

Very unhappy, my car has new tires going on 3 weeks old with 1500 miles on them and inspection said I had between 4/32 & 6/32 tread depth, I had them measured again and they're at 10/32. Said I needed front and rear brakes and wanted to charge close to $1000 for new pads and resurfacing rotors, I had rotors inspected again and they're fine. I've completely lost my trust in this dealership, and will never do business with it again

Very unhappy, my car has new tires going on 3 weeks old

Very unhappy, my car has new tires going on 3 weeks old with 1500 miles on them and inspection said I had between 4/32 & 6/32 tread depth, I had them measured again and they're at 10/32. Said I needed front and rear brakes and wanted to charge close to $1000 for new pads and resurfacing rotors, I had rotors inspected again and they're fine. I've completely lost my trust in this dealership, and will never do business with it again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They were able to provide me with a new FOB almost

They were able to provide me with a new FOB almost immediately. Good work on their part.

They were able to provide me with a new FOB almost

They were able to provide me with a new FOB almost immediately. Good work on their part.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review! We’re glad we could get you a new FOB so quickly and get you taken care of without the wait. We appreciate you coming in and are always here if you need anything else!

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?? I am very pleased with the work that is done on my

?? I am very pleased with the work that is done on my vehicle. Staff is very friendly

?? I am very pleased with the work that is done on my

?? I am very pleased with the work that is done on my vehicle. Staff is very friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We’re really glad to hear you’re happy with the work on your vehicle and that the team has been friendly along the way. Virginia will appreciate the shoutout too. We truly appreciate your support and look forward to seeing you again next time!

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They are a honest dealer ship I have dealt there before

They are a honest dealer ship I have dealt there before and always got good service.

They are a honest dealer ship I have dealt there before

They are a honest dealer ship I have dealt there before and always got good service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We really appreciate your continued trust and are glad to hear you’ve consistently had good service with us. Being honest and dependable is what we’re all about. We look forward to seeing you again next time!

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Evan & Bucky were awesome.

Evan & Bucky were awesome. Definitely the right men for the job. You will sell a lot of vehicles with these two!

Evan & Bucky were awesome.

Evan & Bucky were awesome. Definitely the right men for the job. You will sell a lot of vehicles with these two!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review! We’re glad to hear Evan and Bucky made such a strong impression—they’ll really appreciate the shoutout. We’re lucky to have them on the team. Thanks again for your support, and we hope to see you again down the road!

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They are always friendly and they explain what my car

They are always friendly and they explain what my car needs before working on it. They usually get my car in as soon as possible.

They are always friendly and they explain what my car

They are always friendly and they explain what my car needs before working on it. They usually get my car in as soon as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We’re glad to hear the team has been friendly, keeps you informed, and gets you in as quickly as possible—that’s exactly what we aim for. We really appreciate your trust and look forward to seeing you again next time!

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Very helpful and kind all around great people here.

Very helpful and kind all around great people here. Everyone here cares and takes care of one another and just all around great team and they are amazing as a team.

Very helpful and kind all around great people here.

Very helpful and kind all around great people here. Everyone here cares and takes care of one another and just all around great team and they are amazing as a team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We’re really glad you felt taken care of—that means everything to us. Our team works hard to support each other and our customers, so it’s great to hear that came through. We appreciate you and look forward to seeing you again!

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See all 212 reviews