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Reviews
I was really impressed with how often I was informed about what was happening in the process.This was my first time using the service and I will definitely be using it again. Everyone was very friendly and helpful.
I was really impressed with how often I was informed about what was happening in the process.This was my first time using the service and I will definitely be using it again. Everyone was very friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Loved the experience at Marlon’s! The valet service was amazing and the service shop was able to find my issue and fix it when two other Ford dealerships couldn’t. They communicated throughout the repair and even washed my truck before returning it…I walked out to the valet gentleman spaying and wiping it down in my driveway to make sure there were no spots missed!! Not sure if this is the norm but after 1.5 years of trying to get my issue fixed elsewhere it was very much appreciated. Truly, one of best experiences I have had with a dealership!!!
Loved the experience at Marlon’s! The valet service was amazing and the service shop was able to find my issue and fix it when two other Ford dealerships couldn’t. They communicated throughout the repair and even washed my truck before returning it…I walked out to the valet gentleman spaying and wiping it down in my driveway to make sure there were no spots missed!! Not sure if this is the norm but after 1.5 years of trying to get my issue fixed elsewhere it was very much appreciated. Truly, one of best experiences I have had with a dealership!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Have not had any problems Always get good service when requested Mobile service pick up is great
Have not had any problems Always get good service when requested Mobile service pick up is great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with the way I was treated and the information updates from Virginia on the Service of my 2025 F-350 dually.
I was very pleased with the way I was treated and the information updates from Virginia on the Service of my 2025 F-350 dually.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always a friendly staff to get you right in and out. Thanks again Mike W
Always a friendly staff to get you right in and out. Thanks again Mike W
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and attentive. Even when I threw a change of time. They just went with it with a smile
Very friendly and attentive. Even when I threw a change of time. They just went with it with a smile
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship.
Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Didn't have any issues with installing a part that I bought and was reasonably on the cost I checked with Meyers ford and they wanted double the price
Didn't have any issues with installing a part that I bought and was reasonably on the cost I checked with Meyers ford and they wanted double the price
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience and thank you for choosing Marlow Ford for your service needs. We’re glad to hear the installation went smoothly and that our team was able to provide the service at a reasonable cost. Delivering quality work and fair value is important to us, and we appreciate you recognizing that. Thank you again for your feedback and for trusting our service team in Luray. We look forward to helping you with your vehicle needs in the future.
Great dealership and team! Highly recommend Anthony. Could not ask for an easier and more seamless experience.
Great dealership and team! Highly recommend Anthony. Could not ask for an easier and more seamless experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
David, thank you for the wonderful review and thank you for choosing Marlow Ford. We’re delighted to hear your experience was easy and seamless from start to finish. Anthony will appreciate your recommendation and your kind words about the service he provided. Building long-term relationships starts with making the buying process simple and enjoyable, and we’re glad our team delivered that experience for you. Thank you again for your trust and support. We look forward to assisting you again in Luray whenever you need us.
Easy hassle free buying experience. JW and his team are always a pleasure to work with. We were not able to order our expedition but JW found us one like we were looking for. Highly recommend Marlow Ford.. Emma made the financing side flawless and fast. She was not pushy to sell extended warranty but did explain everything clearly.
Easy hassle free buying experience. JW and his team are always a pleasure to work with. We were not able to order our expedition but JW found us one like we were looking for. Highly recommend Marlow Ford.. Emma made the financing side flawless and fast. She was not pushy to sell extended warranty but did explain everything clearly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review and thank you for choosing Marlow Ford. We’re glad to hear JW and the team made your buying experience easy and hassle-free. While we weren’t able to place the exact Expedition order you wanted, it’s great to know JW was able to locate one that fit what you were looking for. We also appreciate your recognition of Emma and the smooth, efficient financing experience she provided. Thank you again for your recommendation and for your trust in our team. We truly value the relationship and look forward to helping you with your future vehicle needs in Luray.