Skip to main content

Marlow Ford

(238 reviews)
Visit Marlow Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (540) 999-4085 (540) 999-4085
Used (540) 999-4071 (540) 999-4071
Service (540) 999-4062 (540) 999-4062

Inventory

See all 44 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since October 2015.
At Marlow Ford, we make it easy to buy with confidence. With our MarLOWEST Price, you get a competitive, upfront deal—no games, no surprises. Shop your way with online purchasing, home delivery, and fast in-store options designed around your schedule. We’ll even buy your car whether you purchase from us or not. Backed by a trusted local team and a service department that supports you long after the sale—with mobile service and no appointment needed—we’re here to build a relationship, not just complete a transaction.
The Marlow Auto Group—Building Long-Term Relationships By Exceeding Expectations!

Service center

Phone number (540) 999-4062

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marlow Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

My go to place for auto work. I've always had great experiences with Marlow Ford

My go to place for auto work. I've always had great experiences with Marlow Ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Walt, thank you for your continued trust in Marlow Ford and thank you for taking the time to leave such a wonderful review. It means a great deal to us to be your go-to place for automotive service. We're also grateful for your kind words about Virginia Ridgeway, and we'll be sure to share your recognition with her. Thank you again for choosing Marlow Ford in Luray. We truly appreciate your loyalty and look forward to serving you for many years to come.

Show full review

Fast service, fast ordering parts, very easy to deal with. Virginia is top notch!! Excellent service

Fast service, fast ordering parts, very easy to deal with. Virginia is top notch!! Excellent service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and thank you for choosing Marlow Ford for your service needs. We're delighted to hear your experience was fast, convenient, and easy from start to finish. Virginia will be especially grateful for your kind words and recognition of the excellent service she provided. We truly appreciate your trust in our team and your support. Thank you again, and we look forward to serving you again in Luray whenever you need us.

Show full review

The team, Virginia and Michael, did a great job with our 350 diesel truck….very much appreciated

The team, Virginia and Michael, did a great job with our 350 diesel truck….very much appreciated

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michael, thank you for taking the time to share your experience and thank you for trusting Marlow Ford with your F-350 diesel. We’re delighted to hear Virginia and Michael provided the level of service you deserve and took great care of your truck. We’ll be sure to share your kind words with both of them, as they will truly appreciate the recognition. Thank you again for your support and for choosing Marlow Ford in Luray. We look forward to serving you again whenever you need us.

Show full review

I was really impressed with how often I was informed about what was happening in the process.This was my first time using the service and I will definitely be using it again. Everyone was very friendly and helpful.

I was really impressed with how often I was informed about what was happening in the process.This was my first time using the service and I will definitely be using it again. Everyone was very friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review and thank you for choosing Marlow Ford for your service visit. We're delighted to hear your first experience with us was such a positive one. Keeping our customers informed throughout the service process is something we take great pride in, and we're glad our team's communication, friendliness, and helpfulness made a lasting impression. Thank you again for your trust and support. We look forward to welcoming you back to Marlow Ford in Luray for your future service needs.

Show full review

Loved the experience at Marlon’s! The valet service was amazing and the service shop was able to find my issue and fix it when two other Ford dealerships couldn’t. They communicated throughout the repair and even washed my truck before returning it…I walked out to the valet gentleman spaying and wiping it down in my driveway to make sure there were no spots missed!! Not sure if this is the norm but after 1.5 years of trying to get my issue fixed elsewhere it was very much appreciated. Truly, one of best experiences I have had with a dealership!!!

Loved the experience at Marlon’s! The valet service was amazing and the service shop was able to find my issue and fix it when two other Ford dealerships couldn’t. They communicated throughout the repair and even washed my truck before returning it…I walked out to the valet gentleman spaying and wiping it down in my driveway to make sure there were no spots missed!! Not sure if this is the norm but after 1.5 years of trying to get my issue fixed elsewhere it was very much appreciated. Truly, one of best experiences I have had with a dealership!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Catherine, thank you for your incredible review and thank you for trusting Marlow Ford with your truck. We're honored to hear that our team was able to diagnose and repair an issue that had gone unresolved for more than a year. It's also wonderful to know our valet service, communication throughout the repair, and the extra attention to detail when returning your vehicle helped make your experience so memorable. Providing this level of care is exactly what we strive for, and we're thrilled to know it made such a positive impression. Thank you again for your kind words and your trust in Marlow Ford. We truly appreciate your support and look forward to serving you again in Luray whenever you need us.

Show full review

Have not had any problems Always get good service when requested Mobile service pick up is great

Have not had any problems Always get good service when requested Mobile service pick up is great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Marlow Ford and for taking the time to leave a 5-star review. We’re delighted to hear you consistently receive great service from our team and that our Mobile Service pickup option has made maintaining your vehicle even more convenient. Providing dependable service with added convenience is something we take great pride in. Thank you again for your support, and we look forward to serving you again in Luray whenever you need us.

Show full review

I was very pleased with the way I was treated and the information updates from Virginia on the Service of my 2025 F-350 dually.

I was very pleased with the way I was treated and the information updates from Virginia on the Service of my 2025 F-350 dually.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and thank you for choosing Marlow Ford. We’re delighted to hear you were pleased with the service you received and that Virginia kept you informed throughout the service process on your 2025 F-350 dually. Providing excellent communication and exceptional customer care is something we strive for every day, and we’ll be sure to share your kind words with Virginia. Thank you again for your trust and support. We look forward to serving you again in Luray whenever you need us.

Show full review

Always a friendly staff to get you right in and out. Thanks again Mike W

Always a friendly staff to get you right in and out. Thanks again Mike W

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, thank you for the wonderful review and thank you for choosing Marlow Ford. We're delighted to hear our team provided the friendly service you've come to expect and got you in and out quickly. Delivering a convenient, hassle-free experience is something we strive for every customer. Thank you again for your continued support, and we look forward to serving you again in Luray whenever you need us

Show full review

Very friendly and attentive. Even when I threw a change of time. They just went with it with a smile

Very friendly and attentive. Even when I threw a change of time. They just went with it with a smile

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and thank you for choosing Marlow Ford. We're delighted to hear our team was friendly, attentive, and flexible when your schedule changed. Providing exceptional customer service means adapting to our customers' needs whenever possible, and we're glad Virginia helped make your experience such a positive one. We'll be sure to share your kind words with her. Thank you again for your support, and we look forward to serving you again in Luray whenever you need us.

Show full review

Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship.

Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Marlow Ford and for taking the time to leave such a wonderful review. We're delighted to hear that our pickup and delivery service with a loaner vehicle continues to make a difference for both your personal and business needs. Providing convenient, dependable service is something we take great pride in, and we're grateful for the opportunity to earn your continued confidence. We'll be sure to share your kind words with JW, Emma, and the rest of our team. Thank you again for your support, and we look forward to serving you in Luray for many years to come.

Show full review
See all 238 reviews