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Holm Automotive Center

(6,630 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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There is no comparison to other dealer service facility.

There is no comparison to other dealer service facility. I do not trust any other dealership to service my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're so glad to hear that you trust us to service your vehicle. We take our commitment to our customers very seriously, and we're always striving to provide the best possible service experience. We understand that you have many choices when it comes to servicing your vehicle, and we're honored that you choose us. We'll continue to work hard to earn your trust and confidence every day. Thank you again for your review. We appreciate you! Sincerely, the Holm Automotive Team of Abilene.

The service advisors did a great job at getting my truck

The service advisors did a great job at getting my truck into the shop and diagnosed in a timely manner. They explained the issues it was having and mapped out what needed to be done well. I would recommend Holms to any of my family or friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

"I would recommend Holms to any of my family or friends!" is the highest compliment we can earn! Thank you for your patronage and we'll keep up the great work! See you next time! Sincerely, the Holm Automotive Team of Abilene.

Super friendly Staff, they got me right in, checked in my

Super friendly Staff, they got me right in, checked in my truck, and got busy right away on the oil change! All staff inside were very friendly as well!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave a review for our store Jamie. The team will be excited to hear that everything met with your approval on your most recent visit. Look forward to seeing you next time! Sincerely, the Holm Automotive Team of Abilene.

The communication wasnt great and i feel my trade in was

The communication wasnt great and i feel my trade in was worth more than i got. The waiting at holms was long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave a review for our store. We take all customer input very seriously and thank for letting us know about the points of your transaction that felt unsatisfactory. We defiantly apologize if your trade value wasn't clearly communicated as transparency is something our locations are well known for. Additionally, we apologize for the delay during your visit. Please be sure to reach out to Michelle to schedule your first oil change as you do get two years of complimentary maintenance with your purchase. Sincerely, the Holm Automotive Team of Abilene.

I was overwhelmed by the service I received plus all of

I was overwhelmed by the service I received plus all of the extras. They really made my day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you had such a positive and overwhelming experience during your recent service visit at Holm Automotive! Our team takes great pride in going above and beyond to ensure our customers are not only satisfied but genuinely delighted with their service. Making your day brighter is exactly what we aim for, and your kind words mean a lot to us. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help, and we look forward to serving you again. Thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

Chuck and Angel went above an beyond fulfilling the

Chuck and Angel went above an beyond fulfilling the appointment I made to help me with an issue I had with my truck. I am so very appreciative of their friendliness and willingness to help! Thank you, thank you, thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback about your recent service visit at Holm Automotive! We're delighted to hear that Chuck and Angel went above and beyond to assist you with the issue you had with your truck. Their friendliness and willingness to help are qualities we value in our team, and we're proud that they were able to provide you with exceptional service. Your gratitude means a lot to us, and we're here to assist you whenever you need it. Thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

This is my second vehicle purchase through Holm

This is my second vehicle purchase through Holm Automotive. Michelle was exceptional in handling the purchase of my SUV. She offered selections based on my needs and was very knowledgeable. My SUV had a dent in the hood. Chuck was able to quickly repair the damage and it looks great! They even delivered my SUV when complete. I would highly recommend Holm Automotive for your next vehicle purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us regarding your recent service visit and vehicle purchase at Holm Automotive. We're delighted to hear that you've returned for your second vehicle purchase, and it's clear that our team, including Michelle and Chuck, exceeded your expectations. The fact that they even went the extra mile to deliver your SUV to you speaks volumes about our commitment to convenience and customer service. Your recommendation means a lot to us, and we're grateful for your continued trust in Holm Automotive. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out! - Sincerely, the Holm Automotive Team of Abilene.

Always friendly employees who speak to you whether they

Always friendly employees who speak to you whether they are assisting you or not. They also keep you informed if they come across an issue during the servicing of your vehicle along with options to correct the issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your positive feedback regarding your service visit at Holm Automotive. It's wonderful to hear that our employees are consistently friendly and attentive, making you feel welcome whether they are directly assisting you or not. Keeping you informed about any issues found during the servicing of your vehicle, along with presenting options for correction, is an essential part of our commitment to transparency and ensuring your vehicle's optimal performance. We believe in empowering our customers to make informed decisions about their vehicles, and it's great to know this approach is valued. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and appreciate your continued trust in Holm Automotive. Thank you for choosing us! - Sincerely, the Holm Automotive Team of Abilene.

Good to deal with and very professional.

Good to deal with and very professional. Plan on buying a truck from them in the near future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us regarding your recent vehicle purchase at Holm Automotive. We're pleased to hear that you found our team good to deal with and very professional. Your plan to buy a truck from us in the near future is greatly appreciated, and we look forward to assisting you again when the time comes. If you have any questions or need assistance with anything in the meantime, please don't hesitate to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

For the last 9 years the only place I trust for my

For the last 9 years the only place I trust for my vehicle maintenance has been Holms in Abilene. There are always accommodating, affordable, accurate, and timely. The service folks have known me for so long they know how old my son is and what grade he is in. This is the kind of service you'll find in a small town, by people that actually care about their customers. I refuse to take my business anywhere else. Thanks to everyone at Holms.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your heartfelt review of Holm Automotive. We're truly honored to have earned your trust and loyalty over the last 9 years for your vehicle maintenance needs. Your kind words about our accommodating, affordable, accurate, and timely service mean a lot to us. It's wonderful to hear that our team has built such a strong and personal connection with you, even knowing details about your family. Providing this kind of service is indeed a hallmark of a close-knit and caring community, and we're proud to be a part of it. We appreciate your dedication to Holm Automotive, and we look forward to continuing to provide you with excellent service for many more years to come. - Sincerely, the Holm Automotive Team of Abilene.