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Holm Automotive Center

(6,626 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Everyone was very helpful and friendly.

Everyone was very helpful and friendly. Did work in a timely manner. I had a good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Everyone was very helpful and friendly and the work I need it done was completed in a timely manner.

I always get great service and the dealership really

I always get great service and the dealership really helped me out on my latest repair. It was a known issue and we got some warranty participation that I really appreciated..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you always get fast service and are treated right! It's fantastic that our team, including Michelle, Ross, Jamie, Chuck, and Lora, took care of all your problems and that you found our service very reasonable. Providing efficient, fair, and effective customer care is what we strive for every day. Sincerely, The Holm Automotive Team of Abilene

Carter was great to work with.

Carter was great to work with. Very helpful and friendly. Even though they were busy that day he took great care of us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Carter was great to work with and that he was very helpful and friendly! It's especially wonderful to know that even on a busy day, he took great care of you. Carter's dedication to customer care truly shines through, demonstrating our commitment to serving clients even during peak times. We also appreciate Cedric Salas's involvement in your experience. Sincerely, The Holm Automotive Team of Abilene

Fast service and they always treat me right!

Fast service and they always treat me right! Took care of all my problems! Very reasonable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you always get great service and that we could really help you out with your latest repair! We understand how important it is when dealing with a known issue, and we're happy we could secure some warranty participation for you. That's part of our commitment to providing value and customer care. We appreciate you recognizing Michelle, Jamie, Chuck, and Lora for their efforts. Sincerely, The Holm Automotive Team of Abilene

Everyone was very helpful and nice.

Everyone was very helpful and nice. Always an awesome experience when I've been there. The service on my vehicle was A++.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that everyone was very helpful and nice, and that you consistently have an awesome experience with us! It's fantastic that the service on your vehicle was A++. This truly highlights our team's dedication to providing excellent customer care and ensuring your satisfaction every time. Sincerely, The Holm Automotive Team of Abilene

Nice but not very organized.

Nice but not very organized. Sales team nice, just not very organized Carter was great

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad to hear our sales team was nice and that Carter was great to work with! We're always striving to improve our processes and appreciate your observation about organization, as we are determined to excel and set the standard. We also appreciate you noting Miranda Sare. Sincerely, The Holm Automotive Team of Abilene

I am very pleased with all they do.

I am very pleased with all they do. From making the appointment to explaining what will be done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're very pleased to hear that you're happy with everything we do, from making the appointment to explaining the service! Providing clear communication and a smooth process is a key part of our customer care. We appreciate your kind words about Jamie Avers and are glad you're confident in our workmanship and service communication. Sincerely, The Holm Automotive Team of Abilene

Everyone's always friendly and responsive to questions.

Everyone's always friendly and responsive to questions. Very competent employees. I'm always confident of good results.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that everyone is always friendly and responsive to your questions! We're especially pleased that you find our employees very competent and are always confident of good results. That confidence is a testament to our team's commitment to excel and provide exceptional customer care. Sincerely, The Holm Automotive Team of Abilene

Always, friendly informative and made feel welcome.

Always, friendly informative and made feel welcome. They remember who you are and extremely helpful. The best car dealer I have ever been to.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's absolutely wonderful to hear that you always feel welcome and that our team is friendly, informative, and remembers who you are! We strive to make every customer feel valued, and your comments truly highlight our commitment to customer care and building meaningful relationships based on trust. Being called the "best car dealer you have ever been to" is high praise, and we're incredibly grateful for it! We appreciate your kind words about Jamie, Gary, Chuck, Lora, and Lance. Sincerely, The Holm Automotive Team of Abilene

Always professional and courteous Outstanding service

Always professional and courteous Outstanding service advisor! Listens to your concerns about your vehicle , well done

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you consistently receive professional and courteous service, and that Chuck is an outstanding service advisor who listens to your concerns! That's exactly the kind of customer care we strive for. Well done to Chuck and the team! Sincerely, The Holm Automotive Team of Abilene