Reviews
Everyone was very helpful and friendly.
Everyone was very helpful and friendly. Did work in a timely manner. I had a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful and friendly and the work I need it done was completed in a timely manner.
I always get great service and the dealership really
I always get great service and the dealership really helped me out on my latest repair. It was a known issue and we got some warranty participation that I really appreciated..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you always get fast service and are treated right! It's fantastic that our team, including Michelle, Ross, Jamie, Chuck, and Lora, took care of all your problems and that you found our service very reasonable. Providing efficient, fair, and effective customer care is what we strive for every day. Sincerely, The Holm Automotive Team of Abilene
Carter was great to work with.
Carter was great to work with. Very helpful and friendly. Even though they were busy that day he took great care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Carter was great to work with and that he was very helpful and friendly! It's especially wonderful to know that even on a busy day, he took great care of you. Carter's dedication to customer care truly shines through, demonstrating our commitment to serving clients even during peak times. We also appreciate Cedric Salas's involvement in your experience. Sincerely, The Holm Automotive Team of Abilene
Fast service and they always treat me right!
Fast service and they always treat me right! Took care of all my problems! Very reasonable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you always get great service and that we could really help you out with your latest repair! We understand how important it is when dealing with a known issue, and we're happy we could secure some warranty participation for you. That's part of our commitment to providing value and customer care. We appreciate you recognizing Michelle, Jamie, Chuck, and Lora for their efforts. Sincerely, The Holm Automotive Team of Abilene
Everyone was very helpful and nice.
Everyone was very helpful and nice. Always an awesome experience when I've been there. The service on my vehicle was A++.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear that everyone was very helpful and nice, and that you consistently have an awesome experience with us! It's fantastic that the service on your vehicle was A++. This truly highlights our team's dedication to providing excellent customer care and ensuring your satisfaction every time. Sincerely, The Holm Automotive Team of Abilene
Nice but not very organized.
Nice but not very organized. Sales team nice, just not very organized Carter was great
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad to hear our sales team was nice and that Carter was great to work with! We're always striving to improve our processes and appreciate your observation about organization, as we are determined to excel and set the standard. We also appreciate you noting Miranda Sare. Sincerely, The Holm Automotive Team of Abilene
I am very pleased with all they do.
I am very pleased with all they do. From making the appointment to explaining what will be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very pleased to hear that you're happy with everything we do, from making the appointment to explaining the service! Providing clear communication and a smooth process is a key part of our customer care. We appreciate your kind words about Jamie Avers and are glad you're confident in our workmanship and service communication. Sincerely, The Holm Automotive Team of Abilene
Everyone's always friendly and responsive to questions.
Everyone's always friendly and responsive to questions. Very competent employees. I'm always confident of good results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that everyone is always friendly and responsive to your questions! We're especially pleased that you find our employees very competent and are always confident of good results. That confidence is a testament to our team's commitment to excel and provide exceptional customer care. Sincerely, The Holm Automotive Team of Abilene
Always, friendly informative and made feel welcome.
Always, friendly informative and made feel welcome. They remember who you are and extremely helpful. The best car dealer I have ever been to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's absolutely wonderful to hear that you always feel welcome and that our team is friendly, informative, and remembers who you are! We strive to make every customer feel valued, and your comments truly highlight our commitment to customer care and building meaningful relationships based on trust. Being called the "best car dealer you have ever been to" is high praise, and we're incredibly grateful for it! We appreciate your kind words about Jamie, Gary, Chuck, Lora, and Lance. Sincerely, The Holm Automotive Team of Abilene
Always professional and courteous Outstanding service
Always professional and courteous Outstanding service advisor! Listens to your concerns about your vehicle , well done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you consistently receive professional and courteous service, and that Chuck is an outstanding service advisor who listens to your concerns! That's exactly the kind of customer care we strive for. Well done to Chuck and the team! Sincerely, The Holm Automotive Team of Abilene
