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Holm Automotive Center

(6,624 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Chuck my Service dept rep was very easy to work with.

Chuck my Service dept rep was very easy to work with. Everything was explained well, requested service was performed and I was given a detailed list of suggested service items. Pricing was provided with the list and that was what I paid for those items I chose to have done. Chuck also coordinated with my insurance carrier to get the replacement door latch covered; no hassles there either!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear about your positive experience with Chuck! We're so glad he was easy to work with, provided clear explanations, and ensured your requested service was completed as expected. His proactive coordination with your insurance for the door latch replacement truly demonstrates our commitment to excellent Customer Care and making the service process as hassle-free as possible for you. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Best customer service.

Best customer service. Always very kind and helpful. Love doing business with Holms Auto dealer

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear you consistently receive the best customer service and find our team kind and helpful! We truly appreciate your loyalty and love doing business with you as well. Our team, including Michelle, Ross, and William, is dedicated to providing excellent Customer Care and building lasting relationships based on Trust. Thank you for your continued business! Sincerely, The Holm Automotive Team of Abilene

The dealer ship is neat and clean.

The dealer ship is neat and clean. The coffee was hot and plenty of it. There was heathy condiments available also.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noticing our clean and neat dealership! We're also glad you enjoyed the hot coffee and the healthy condiment options. We strive to create a comfortable and welcoming environment for our guests, reflecting our Concern For Others. We appreciate your feedback! Sincerely, The Holm Automotive Team of Abilene

Always have good results when I visit this location!

Always have good results when I visit this location! People are knowledgeable, friendly, and professional!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you consistently have good results when you visit us! It's our aim to have a team that is knowledgeable, friendly, and professional in every interaction. This reflects our commitment to Professional Growth and delivering excellent Customer Care. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Abilene

Power brakes went out and Chuck got me back on the road

Power brakes went out and Chuck got me back on the road and record time. Thank you very much.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

That's fantastic to hear, especially with a critical issue like power brakes! We're so glad Chuck was able to get you back on the road in record time. His quick and efficient service demonstrates our team's Determination and commitment to ensuring our customers' safety. Thank you for your kind words! Sincerely, The Holm Automotive Team of Abilene

Alrhough it took a month to repair my fender-bender, they

Alrhough it took a month to repair my fender-bender, they kept me informed weekly and my car was detailed when I picked it up, very nice.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We understand that a month-long repair for your fender-bender can feel like a long time, and we appreciate your patience. We are glad that Miranda, Haley, and Zoe kept you informed on a weekly basis. We also take pride in ensuring your car was detailed upon pickup. Our commitment to keeping you informed reflects our value of Service Communication, and the detailing is just one way we strive to provide excellent Customer Care. Sincerely, The Holm Automotive Team of Abilene

They were very polite, and kept us informed about every

They were very polite, and kept us informed about every step of the repair. The final result looks great and looks like new.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

That's wonderful to hear! We're so pleased that our team was polite and kept you informed throughout the repair process. We take pride in the quality of our workmanship, and it's fantastic to know the final result looks like new. This reflects our commitment to both excellent Service Communication and striving for the best in everything we do, embodying our value to Excel. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Exceptional service department!

Exceptional service department! Always takes the extra time to ensure my vehicle is well taken care of.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear you consistently receive exceptional service! It's our goal to go the extra mile and ensure your vehicle is in top shape. This dedication reflects our core value of Customer Care, where we take seriously the responsibility to serve our clients. We appreciate you recognizing Chuck's efforts! Sincerely, The Holm Automotive Team of Abilene

Nice, efficient service by everyone who works in the

Nice, efficient service by everyone who works in the Service Department. My vehicles are purchased from here and all the service work is done by Holm Automotive as well!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear about your consistently positive experiences with our Service Department! We truly value your loyalty as both a vehicle purchaser and a service customer. Our team, including Jamie, Chuck, and Lora, are dedicated to providing efficient service and upholding our commitment to Customer Care. We aim to be industrious in our work and ensure your vehicles are always well taken care of. Sincerely, The Holm Automotive Team of Abilene

Exceptional service department!

Exceptional service department! Always takes the extra time to ensure my vehicle is well taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear you consistently receive exceptional service! It's our goal to go the extra mile and ensure your vehicle is in top shape. This dedication reflects our core value of Customer Care, where we take seriously the responsibility to serve our clients. We appreciate you recognizing Chuck's efforts! Sincerely, The Holm Automotive Team of Abilene