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Holm Automotive Center

(6,620 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Pleasant experience and made the day very enjoyable.

Pleasant experience and made the day very enjoyable. Everyone was very nice and customer service was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a pleasant and enjoyable experience at Holm Automotive Center. Our team strives to provide exceptional Customer Care, and we're glad that Noe and the entire team made your visit a positive one. We appreciate your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.

I did love it,to come and got my SUV from here,price was

I did love it,to come and got my SUV from here,price was amazing, and I talk to Noe Grullon,he show me everything I need it,feel very confident about. I will recommend this place,thank 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Natividad! We're thrilled to hear you loved your experience at Holm Automotive Center and that you're recommending us! We're glad you were happy with the price of your SUV and that Noe Grullon provided you with the information you needed to feel confident in your purchase. We strive to provide our customers with a positive and transparent car-buying experience. Thank you for your business! Sincerely, the Holm Automotive Team of Abilene.

Holm management needs to pursue a better technology to

Holm management needs to pursue a better technology to fix pits/ cracks in windshield. My experience there wasn't the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you bringing this to our attention. We understand your disappointment with the windshield repair process. We are always looking for ways to improve and provide the best possible service, and we will certainly take your suggestion about pursuing better windshield repair technology into consideration. We value your input and are committed to continuous improvement, which aligns with our core value of Determination to never quit improving. We would like to understand more about your specific experience and see if there is anything we can do to address your concerns. Please reach out to Gary Hasselman our Service Manager at 785 263 4000. Sincerely, the Holm Automotive Team of Abilene

It’s always easy bringing my vehicle in for service.

It’s always easy bringing my vehicle in for service. Chuck is prompt in reviewing what is to be done and informing me on areas I need to keep an eye on. It’s that piece of mind that keeps my driving all the way from Manhattan to know my vehicles are serviced with care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and continued loyalty to Holm Automotive Center! We appreciate you choosing us for your service needs, even coming all the way from Manhattan! We strive to make the service experience as easy and efficient as possible, and we're glad Chuck was able to provide you with the information and peace of mind you need. We value your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.

I came in today to get my vehicle serviced (oil change

I came in today to get my vehicle serviced (oil change and tire rotation). The staff was welcoming, friendly, and very helpful! Chuck Loader, specifically, went above and beyond to help me with a minor issue I was having since purchasing my vehicle. He didn’t stop searching for answers until he resolved the issue. I very much appreciate his help today!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Holm Automotive Center for your service needs! We're thrilled to hear that you had a positive experience and that our staff, particularly Chuck Loader, provided you with excellent service. We value your feedback and appreciate you recognizing Chuck's dedication to resolving your minor issue. We strive to provide exceptional Customer Care and are glad we could assist you today. Sincerely, the Holm Automotive Team of Abilene.

Awesome service provided as usual.

Awesome service provided as usual. Will continue to use Holm's Service Department for my car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Dawn! We appreciate your continued loyalty to Holm Automotive Center and your recognition of our service department. We strive to provide excellent service and are glad we met your expectations. We hope to see you again soon. Sincerely, the Holm Automotive Team of Abilene.

Always find them friendly and professional.

Always find them friendly and professional. Appointment times are on schedule. Questions are answered politely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your recognition of our friendly and professional service at Holm Automotive Center. We strive to maintain on-time appointments and ensure all customer questions are answered politely. We value your business and look forward to serving you again soon. Sincerely, the Holm Automotive Team of Abilene.

Holm is our go to business for all of our automotive

Holm is our go to business for all of our automotive services and repairs. Holm is a very friendly dealership. While waiting for an oil change or tire’s replacement, it’s almost like being at home. TV to watch, refreshments, comfortable seating and people to visit with. And the service is 5 star.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Holm Automotive Center as your trusted service provider! We strive to create a welcoming and comfortable environment for our customers, and we're glad you appreciate the amenities in our waiting area. Our team is dedicated to providing 5-star service, and we value your continued business. Sincerely, the Holm Automotive Team of Abilene.

I really appreciate the good work that they do and are

I really appreciate the good work that they do and are very helpful. Thank You All for doing such a Great Job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and recognize the hard work of our team! We strive to provide excellent service and are glad we met your expectations. Sincerely, the Holm Automotive Team of Abilene.

They took care of what I needed.

They took care of what I needed. I was told a quick programming would take no more than 30 minutes but I was there 75 minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you choosing Holm Automotive Center for your service needs. We understand that the programming took longer than the estimated 30 minutes, and we apologize for any inconvenience this may have caused. We are always striving to improve our service efficiency a nd will use your feedback to further refine our service processes. Sincerely, The Holm Automotive Team of Abilene