Reviews
I am so glad that Chuck is back in the service
I am so glad that Chuck is back in the service department. He is very knowledgeable and great at customer service. Chuck is the reason I keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you've had a positive experience with Chuck in our service department. His knowledge and dedication to customer service are invaluable assets to our team. We appreciate your continued business and trust in Holm Automotive Center. Thank you for sharing your feedback. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
Chuck at in service was great, kept me informed while my
Chuck at in service was great, kept me informed while my truck was being worked on. They did a great job, I will tell friends and family to go to Holm for any repairs or service, Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Neal! We're thrilled to hear that you had a positive experience at our service department. Chuck's commitment to keeping you informed throughout the service process is a testament to our team's dedication to providing exceptional customer service. We're honored to have earned your recommendation. Thank you for choosing Holm Automotive Center and for taking the time to share your feedback. Sincerely, The Holm Automotive Team of Abilene
We had the best experience there that I have had in a
We had the best experience there that I have had in a long time. The service department was awesome and the sales teams did an excellent job when we bought our vehicle there. Thank you all!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that both our service department and sales team made your experience a memorable one. At Holm Automotive, we strive to build meaningful relationships based on trust and quality, and it’s great to know we met your expectations. Your satisfaction is what drives us to keep improving and delivering the best service possible. Sincerely, the Holm Automotive Team of Abilene.
Great customer service with a smile.
Great customer service with a smile. Quick and efficient work. Thank you very much for the personal care
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re delighted to hear that you experienced great customer service and efficient work. Our team is dedicated to providing personal care and ensuring every visit is a positive one. Your kind words motivate us to keep excelling in what we do. We appreciate your support and look forward to serving you again! Sincerely, The Holm Automotive Team of Abilene
Michelle was fine.
Michelle was fine. Had issues with car after purchase and dealership asked if we had warranty. Not a good way to set up a relationship. Went to salina and had better experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations, particularly regarding the follow-up after your purchase. Building meaningful relationships based on trust and support is central to our mission, and we regret that we fell short in this instance. Your insights are valuable and will help us improve our customer care. We hope to have the opportunity to restore your trust in us in the future. Sincerely, The Holm Automotive Team of Abilene
Love the service!
Love the service!!! Would recommend Got in and out!! The people that work there are amazing!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the enthusiastic review! We’re thrilled to hear that you had such a great experience with our team. At Holm Automotive, providing efficient and friendly service is a core part of our commitment to customer care. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.
Great service.
Great service. Chuck kept me informed of items found needing attention while my car was in the shop for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that Chuck kept you well-informed during your vehicle's service. Clear communication is a key part of the trust we strive to build with our customers, and it’s great to know that we met your expectations. We look forward to continuing to provide you with excellent care. Sincerely, the Holm Automotive Team of Abilene
I think Chuck really makes a difference in the shop.
I think Chuck really makes a difference in the shop. I was wanting something done before he came back. They said no I realize he was there so I asked him and he got it done that makes for a good maintenance man supervisor or whatever your name or whatever your titles are.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Chuck made a positive impression on you during your visit. Our team strives to provide exceptional service, and we're proud to have talented individuals like Chuck Loader on our staff. Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
We bought 2 trucks and homes, automotive 2020 and 21.
We bought 2 trucks and homes, automotive 2020 and 21.All I ask for some help to get tires for the truck on my 21.They didn't help me at all.They don't care
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your loyalty and understand that you're disappointed with our recent interaction regarding the tires for your 2021 truck. We apologize if our actions fell short of your expectations and hope you will continue to consider us for future transactions. Sincerely, the Holm Automotive Team of Abilene.
The service department goes above and beyond in working
The service department goes above and beyond in working with their customers. Very much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department exceeded your expectations. Our team is committed to providing exceptional customer service and going the extra mile for our customers. Thank you for choosing Holm Automotive Center and for taking the time to share your positive feedback. Sincerely, The Holm Automotive Team of Abilene