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Holm Automotive Center

(6,627 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Have shopped at this dealership multiple times now and

Have shopped at this dealership multiple times now and have always had a great experience. A laid back easy car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review. We are excited to hear your customer experience has been consistently great when shopping with us and look forward to serving up your complimentary maintenance! Thanks for being a part of our family and safe travels this summer! Sincerely, the Holm Automotive Team of Abilene.

My satisfaction became less of a priority when I decided

My satisfaction became less of a priority when I decided to purchase a used vehicle instead of the more expensive option they tried to sell me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting with the management team and helping us to understand the review's context. We appreciate your business and would never want you to feel any less important based on transaction or interaction. We apologize again and will coach the team based on your input. We look forward to serving up your complimentary maintenance and hope you have many safe miles in your new vehicle. Sincerely, the Holm Automotive Team of Abilene.

I feel that I was sold a car that wasn't inspect well

I feel that I was sold a car that wasn't inspect well enough but I will say they have do e there best to .ake it good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We sincerely apologize that you feel the car you purchased wasn't inspected thoroughly enough. We take pride in the quality of our vehicles and strive to ensure every customer receives a reliable car. We appreciate you acknowledging our efforts to address the issue. If there's anything further we can do to ensure you're completely satisfied with your purchase, please don't hesitate to contact us directly. We're committed to resolving this matter to your satisfaction. Sincerely, the Holm Automotive Team of Abilene.

Very friendly & professional.

Very friendly & professional. Can always get my car right in and you don't have to wait a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We appreciate you recognizing our friendly and professional staff. We take pride in getting customers like you in and out efficiently, minimizing waiting times. We look forward to your next visit to Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

Efficient service.

Efficient service. Got us in and out in a timely manner. Courteous service and friendly employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate you highlighting our efficient service, courteous staff, and friendly employees. We strive to get our customers back on the road quickly and provide a positive experience throughout the visit. Glad we could have the opportunity to assist! Sincerely, the Holm Automotive Team of Abilene.

I have always had good service from Holm Automotive.

I have always had good service from Holm Automotive. Chris Eckert is very helpful when it comes time to get a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, Thank you for the fantastic review! We truly appreciate your loyalty and for choosing Holm Automotive Center for your vehicle needs. It's rewarding to hear that you've consistently had good service experiences here. We're also happy to recognize Chris Eckert for his helpfulness when assisting you with a new vehicle. Our team is committed to Customer Care and exceeding expectations throughout the car buying process. Sincerely, The Holm Automotive Team of Abilene

I was told the window repair would take an hour and a

I was told the window repair would take an hour and a half and it took about 3 hours...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, Thank you for your feedback on your recent window repair experience at Holm Automotive Center. We sincerely apologize that the repair took significantly longer than the initial estimate of an hour and a half. We understand your time is valuable, and exceeding wait time expectations is not acceptable. We take our commitment to Customer Care very seriously, and we will investigate why the repair took longer than anticipated. This will help us improve our communication and ensure more accurate time estimates in the future. If you'd like to discuss your experience further, please don't hesitate to contact us directly. We appreciate your understanding and continued patronage. Sincerely, The Holm Automotive Team of Abilene

Consumer response

It was no big deal. I normally don't care about the time, I was just in a big hurry with work. Thanks for the nice work!!!

I personally want to reach out and say thank you to

I personally want to reach out and say thank you to Shayla,Rick, and Chuck for going above and beyond to make sure my vehicle looked the way it should look! I appreciate you all more than you will ever know! Thank you very much for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Kathryn Redenius, Thank you for taking the time to share your exceptional experience at Holm Automotive Center! We're thrilled to hear that Shayla, Rick, and Chuck went above and beyond to ensure your vehicle looked its best. Their dedication to customer care exemplifies our core values of Determination and Customer Care. We appreciate your kind words and letting us know how much their service meant to you. Sincerely, The Holm Automotive Team of Abilene

Sales experience was positive.

Sales experience was positive. Great vehicle at fair price. It had minor hail damage. Dealer picked up car.. gave me a nice loaner. Vehicle returned quickly with all repairs made. Would purchase from again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sharon, thank you for the fantastic review! We're thrilled to hear you had a positive sales experience at Holm Automotive Center. We strive to exemplify our core value of customer care by providing fair prices and exceptional service. We appreciate your understanding regarding the minor hail damage, and we're happy our team was determined to get your vehicle repaired quickly and efficiently with a loaner provided for your convenience. Thanks for choosing Holm Automotive, and we look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

This was my first time buying a car and they made it

This was my first time buying a car and they made it super easy and it was very fast. I would highly recommend Holm Automotive and will definitely be back for my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We are so excited to be part of your vehicle journey and know you'll appreciate the complimentary maintenance that comes with every vehicle purchase from Holm Automotive. We take the mystery out first time ownership by providing up to 4 free oil changes and tire rotations in your first two years of driving. Welcome to the family and thank you again for your purchase! Sincerely, the Holm Automotive Team of Abilene.