Reviews
The best customer service I’ve ever received from a
The best customer service I’ve ever received from a dealership. Highly recommend everyone to contact them for your car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your fantastic experience with our Abilene Location! We're thrilled to hear that you received exceptional customer service throughout your visit. Your 5-star ratings in all categories showcase the dedication our team invests in providing a positive and efficient experience for every customer. Sincerely, the Holm Automotive Team of Abilene.
Noe, Cedric, and the rest of the Holm staff was very
Noe, Cedric, and the rest of the Holm staff was very helpful and professional. Friendly service and really personable. My experience was excellent and I enjoyed finally getting the SUV I wanted. I work in the service industry so I will recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience at Holm Automotive Center! We're delighted to hear that you received exceptional service from our friendly and professional staff throughout your visit. We strive to create a welcoming environment where customers feel valued and receive exceptional service. We appreciate your recognition of Alan Baier's assistance. We're fortunate to have a dedicated team committed to providing a positive car buying experience. Your kind words will be shared with the entire team. Congratulations on finally getting the SUV you wanted! We are thrilled to welcome you to the Holm Automotive family and look forward to serving you in the future. Sincerely, the Holm Automotive Team of Abilene.
The people are friendly the work was done in a timely
The people are friendly the work was done in a timely manner they would check on me as I was sitting there to make sure I didn't need something to drink or eat if there were any questions on the car they would explain it to me. just good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your fantastic experience with our service department! We're thrilled to hear that you received 5-star service in all categories. Your feedback highlights our team's commitment to providing a friendly, efficient, and informative service experience. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene
Always, polite, efficient and fair prices Clean work area
Always, polite, efficient and fair prices Clean work area Nice waiting area. Snacks are crappy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback, and we're delighted to hear that you found our service team to be polite, efficient, and that the pricing was fair. We appreciate your kind words regarding Alan Baier's service. We'll be sure to share your positive experience with him and the entire team. We continuously strive to improve the customer experience in all aspects, and we value your honest feedback about the waiting area snacks. We'll take this opportunity to review and explore potential improvements in this area. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.
We took our pickup into the collision center Chuck Loader
We took our pickup into the collision center Chuck Loader and his staff was amazing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with our Collision Center team! We're thrilled to hear that the repairs to your pickup truck met your expectations. We appreciate your feedback regarding the service you received. Our team is dedicated to providing exceptional customer care and ensuring top-notch repairs are completed efficiently. Your kind words will be shared with Chuck Loader and the entire Collision Center team. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene
I love that they know the names of the appointment times.
I love that they know the names of the appointment times. We don't even have to give them our name. They are very pleasant!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Repairs and vehicle service are stressful enough, the visit doesn't need to be as well. Thank you for sharing your positive experience! We appreciate your feedback highlighting the pleasant demeanor of our staff. Sincerely, the Holm Automotive Team of Abilene.
Always courteous and friendly, not pressured into having
Always courteous and friendly, not pressured into having anything extra done if you don't want it done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience! We're delighted to hear that you found our staff courteous, friendly, and respectful of your choices regarding additional services. We strive to provide a transparent and pressure-free environment where customers feel comfortable discussing their vehicle's needs and making informed decisions. Your feedback is valuable. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene
Top notch customer service!
Top notch customer service! The whole team is amazing and goes the extra mile to ensure customer satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our sincerest appreciation for your patronage and kind review. Jamie and our Certified GM Technicians work hard to ensure your visit is on point and we thank you for noticing and sharing your experience. Thank you for choosing Holm Automotive.
Josh and Mike are true professionals and their customer
Josh and Mike are true professionals and their customer service is above reproach. I had an unusual issue with a P1089 code reappearing. Mike was consistently diagnosing, finally found the issue and Josh kept me informed through the whole process. Thanks again for all the hard work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our sincerest appreciation for your patronage and kind review. Josh does a fantastic job at keeping people updated and you couldn't ask for a more thorough technician than Mike. We're lucky to have them, and they will certainly enjoy you acknowledging their efforts. Thank you for choosing Holm Automotive.
She was very professionally in the way he she approached
She was very professionally in the way he she approached me and got me the truck that I really like
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave a review! We're delighted to hear that our employee provided a professional and positive experience, ultimately helping you find the truck you were looking for. We strive to make the car-buying process smooth and successful for all our customers, and your feedback lets us know we're achieving that goal. Thank you for choosing Holm Automotive and congratulations!
