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i.g. Burton Chevrolet of Milford

(260 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

About our dealership

This seller has been on Cars.com since December 2023.
We're a Chevrolet dealer located in Milford Delaware and we pride ourselves on our heritage of outstanding customer service and easy and pressure-free buying experience.
Nobody Beats a Burton Deal! Nobody!

Service center

Phone number (833) 821-0113

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They got my Equinox in when I pulled in and replaced my

They got my Equinox in when I pulled in and replaced my battery and had me on my way in one hour

They got my Equinox in when I pulled in and replaced my

They got my Equinox in when I pulled in and replaced my battery and had me on my way in one hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Bruce! We're glad we could assist you quickly with your Chevrolet Equinox's battery replacement. At IG Burton Chevrolet of Milford, we strive to provide efficient service for all our customers. We appreciate your feedback and look forward to assisting you again. Best, The i.g. Burton Chevrolet of Milford Team

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Truck had to be towed in, however service got it right in

Truck had to be towed in, however service got it right in without an appointment and got me fixed right away

Truck had to be towed in, however service got it right in

Truck had to be towed in, however service got it right in without an appointment and got me fixed right away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that our service team was able to assist you promptly, even without an appointment. At IG Burton Chevrolet of Milford, we strive to provide quick and efficient service to all our customers. We appreciate your feedback and look forward to seeing you again soon! Best, The i.g. Burton Chevrolet of Milford Team

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Prompt service, great communication.

Prompt service, great communication. Service was preformed and completed same day. Found issue with car when others could not Top customer service. I will definitely return !!!!

Prompt service, great communication.

Prompt service, great communication. Service was preformed and completed same day. Found issue with car when others could not Top customer service. I will definitely return !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear you experienced prompt service and great communication at IG Burton Chevrolet of Milford. It's great that we could identify the issue with your car and provide you with top-notch customer service. We look forward to your next visit. Best, The i.g. Burton Chevrolet of Milford Team

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Ed Howell is the best salesman in Milford De.

Ed Howell is the best salesman in Milford De. He was able to get the car I wanted from another dealership and took time to explain everything to me so I could understand exactly what was going on. Their service dept is the best ever. They were very courteous and answered all my questions. They were always very professional. I drive approximately 1 hr to have my car service at this dealership even though they have some closer to home. Would recommend this dealership to anyone looking for a new or used car. Make sure you ask for Ed Howell.

Ed Howell is the best salesman in Milford De.

Ed Howell is the best salesman in Milford De. He was able to get the car I wanted from another dealership and took time to explain everything to me so I could understand exactly what was going on. Their service dept is the best ever. They were very courteous and answered all my questions. They were always very professional. I drive approximately 1 hr to have my car service at this dealership even though they have some closer to home. Would recommend this dealership to anyone looking for a new or used car. Make sure you ask for Ed Howell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We’re glad to hear about your positive experience with Ed Howell and our service department at IG Burton Chevrolet of Milford. It’s great to know that you found the process clear and professional, and we truly appreciate your loyalty in driving an hour for your service needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

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Efficient.

Efficient. Everyone is kind and pleasant. I usually wait and almost everyone who walks by smiles and says hello

Efficient.

Efficient. Everyone is kind and pleasant. I usually wait and almost everyone who walks by smiles and says hello

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Star! We’re thrilled to hear about your positive experience at IG Burton Chevrolet of Milford. Our team strives to create a welcoming atmosphere, and it's great to know that the kindness and efficiency stood out to you. We look forward to seeing you again soon! Best, The i.g. Burton Chevrolet of Milford Team

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Nick was great to meet at the dealership he made buying a

Nick was great to meet at the dealership he made buying a new car easy. It was a amazing experience and he was so down to earth would recommend anyone to go and buy a car from him.

Nick was great to meet at the dealership he made buying a

Nick was great to meet at the dealership he made buying a new car easy. It was a amazing experience and he was so down to earth would recommend anyone to go and buy a car from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Hannah! We're glad to hear you had an amazing experience at IG Burton Chevrolet of Milford with Nick. We appreciate your recommendation and look forward to assisting you again in the future. Best, The i.g. Burton Chevrolet of Milford Team

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I originally chose IG Burton for their excellent service

I originally chose IG Burton for their excellent service on my previous Chevy, the sales team has also earned my loyalty as a customer.

I originally chose IG Burton for their excellent service

I originally chose IG Burton for their excellent service on my previous Chevy, the sales team has also earned my loyalty as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that our service team and sales staff at IG Burton Chevrolet of Milford have earned your loyalty. We truly appreciate your trust in us and look forward to assisting you with your next vehicle. Please come back and see us again soon! Best, The i.g. Burton Chevrolet of Milford Team

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Had what I wanted and made sure the car was available the

Had what I wanted and made sure the car was available the next day for me

Had what I wanted and made sure the car was available the

Had what I wanted and made sure the car was available the next day for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that we had what you wanted and ensured the car was available for you the next day. At IG Burton Chevrolet of Milford, we strive to provide excellent service, and it's great to see that reflected in your experience. We look forward to assisting you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

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Service is always friendly.

Service is always friendly. I had a lot of questions and they took the time to answer all.

Service is always friendly.

Service is always friendly. I had a lot of questions and they took the time to answer all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Kat! We at IG Burton Chevrolet of Milford are thrilled to hear that you had a positive experience with our team. We appreciate your trust in us and look forward to assisting you again in the future. Don’t hesitate to reach out if you have more questions! Best, The i.g. Burton Chevrolet of Milford Team

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Very helpful in choosing a car that fit my family's need.

Very helpful in choosing a car that fit my family's need. Salesman was not pushy. Made buying a car a smooth process.

Very helpful in choosing a car that fit my family's need.

Very helpful in choosing a car that fit my family's need. Salesman was not pushy. Made buying a car a smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at IG Burton Chevrolet of Milford helpful and that the car-buying experience was smooth for you and your family. We appreciate your trust in us and hope to assist you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

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