Reviews
Isiah was our salesman and he did a wonderful job.
Isiah was our salesman and he did a wonderful job. We are very pleased with our purchase
Isiah was our salesman and he did a wonderful job.
Isiah was our salesman and he did a wonderful job. We are very pleased with our purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tammy, thank you for trusting Isiah and the Warner Kia team with your business! We hope we have the privilege of working with you again in the future. Enjoy your new vehicle!
Kevin met all my expectations.
Kevin met all my expectations. He searched to find the car I wanted with the extras I wanted and in the price range I wanted. He was a great person to work with
Kevin met all my expectations.
Kevin met all my expectations. He searched to find the car I wanted with the extras I wanted and in the price range I wanted. He was a great person to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Norma, it's wonderful to hear Kevin was able to help you find exactly what you were looking for! We are grateful for your business and your fantastic review. Take care from all of us at Warner Kia!
I just purchased my soul from this dealership and they
I just purchased my soul from this dealership and they were kind and patient, answering all of my questions and meeting all of my needs. I recommend them and am happy to have received a recommendation of my own to go here.
I just purchased my soul from this dealership and they
I just purchased my soul from this dealership and they were kind and patient, answering all of my questions and meeting all of my needs. I recommend them and am happy to have received a recommendation of my own to go here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anon! We’re glad you visited Warner Kia, Inc. and trusted our team with your business! Enjoy your Kia Soul, and thank you for the recommendation.
I have had my Kia at Kia Warner numerous times and still
I have had my Kia at Kia Warner numerous times and still having the same issues. 1-I paid $377.00 to have the windshield washer fluid container replaced due to it having a hole in it and the fluid draining out, well the fluid is still draining out.
I have had my Kia at Kia Warner numerous times and still
I have had my Kia at Kia Warner numerous times and still having the same issues. 1-I paid $377.00 to have the windshield washer fluid container replaced due to it having a hole in it and the fluid draining out, well the fluid is still draining out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're disappointed to see your two-star review. If you would be willing to call me to provide more context on your visit, it will allow me to ensure everything has been properly resolved. Thank you, George Johnson - Service Manager - 304-422-3502
Been to several service depts in and around the area.
Been to several service depts in and around the area. Warners service dept is clearly better organized, and do a great job.
Been to several service depts in and around the area.
Been to several service depts in and around the area. Warners service dept is clearly better organized, and do a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for recognizing the efforts of our service department at Warner Kia! We're delighted to hear that our organization and quality stood out during your visit. We look forward to serving you again in the future!
I had my car serviced the other day and it was a great
I had my car serviced the other day and it was a great experience. They got my car in and out very quickly. Service department employees were nice and kind. I would highly recommend.
I had my car serviced the other day and it was a great
I had my car serviced the other day and it was a great experience. They got my car in and out very quickly. Service department employees were nice and kind. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tina, we're delighted to hear about your positive experience with our service department at Warner Kia. Thank you for recommending us!
Sales team listened to my interest.
Sales team listened to my interest. Showed me relevant vehicles, then made me a proposal that checked all my boxes. Smoothly worked through financing and associated paperwork. I am a satisfied customer
Sales team listened to my interest.
Sales team listened to my interest. Showed me relevant vehicles, then made me a proposal that checked all my boxes. Smoothly worked through financing and associated paperwork. I am a satisfied customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Walter, we're delighted to hear that our sales team at Warner Kia met your needs and made the process seamless for you. Thank you for choosing us, and enjoy your new vehicle!
I had to have warranty work done.
I had to have warranty work done. I was done quicker than I thought. I asked about the short time and was told that KIA pays .4 hours for the job and that the fastest person was put on the job to get it done by the warranty time. I was a little concerned that maybe some damage was done but couldn't find any. I was told that sometimes the technician does break things at times but he was the best to get the work done.
I had to have warranty work done.
I had to have warranty work done. I was done quicker than I thought. I asked about the short time and was told that KIA pays .4 hours for the job and that the fastest person was put on the job to get it done by the warranty time. I was a little concerned that maybe some damage was done but couldn't find any. I was told that sometimes the technician does break things at times but he was the best to get the work done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're glad to hear that your warranty work was completed efficiently at Warner Kia. Our team always aims for quick and quality service, so it's great to know you were satisfied with the outcome. If you have any further concerns or questions, feel free to reach out!
Worst place to get car work on they penalized for not
Worst place to get car work on they penalized for not getting brakes done now they refuse to work on my vehicle even though still under warranty
Worst place to get car work on they penalized for not
Worst place to get car work on they penalized for not getting brakes done now they refuse to work on my vehicle even though still under warranty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Johnathan Crooks.
Johnathan Crooks. Is one of the most patient and wanting They went all out to put me in a Kia Soul that I really liked. It was a great pleasure Meeting Johnathan Crooks. My thanks to everyone at the Kia Dealership!! I would give them a rating A+. For all Depts. Always want to please their customers. Thanks Janetta Santiago
Johnathan Crooks.
Johnathan Crooks. Is one of the most patient and wanting They went all out to put me in a Kia Soul that I really liked. It was a great pleasure Meeting Johnathan Crooks. My thanks to everyone at the Kia Dealership!! I would give them a rating A+. For all Depts. Always want to please their customers. Thanks Janetta Santiago
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janetta, thank you for the wonderful feedback! We're delighted to hear that Johnathan and our Warner Kia team provided such a positive experience. Enjoy your new Kia Soul!