Reviews
I bought several cars from the dealership always a great experience. Great professional managers, and staff.
I bought several cars from the dealership always a great experience. Great professional managers, and staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for returning to purchase multiple vehicles from us. We’re glad our managers and staff delivered a professional experience with your used Chevrolet Suburban. We look forward to assisting you with your next vehicle.
It was the easiest car buying experience I ever made. Everyone was very helpful and friendly.
It was the easiest car buying experience I ever made. Everyone was very helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear that buying your used Ford Maverick felt effortless and that our team was helpful and friendly. Congratulations on your new Maverick, and enjoy every mile. Please let us know if you need any assistance in the future.
The salesman Tyler was very helpful. I was not sure what kind of car I really wanted after seeing the Buick encore. He helped me find a car that I like. The finance person Mike was great as well. It was a very enjoyable experience.
The salesman Tyler was very helpful. I was not sure what kind of car I really wanted after seeing the Buick encore. He helped me find a car that I like. The finance person Mike was great as well. It was a very enjoyable experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad our sales and finance teams guided you to the right Mazda CX-50 and that the process was smooth. It’s rewarding to hear you enjoyed the experience. Please let us know if there’s anything else we can do for you in the future.
Wonderful staff especially Hollis Lloyd who was patient and never pushy to find the perfect truck for our grandson Everett. Hollis really took the time to find out was Everett wanted in his truck and I have never seen his smile so big when it was selected for him. I recommend this Ray Skillman used vehicles as a top place to shop for your next car or truck. Thank you again Duane and Judi Gibson
Wonderful staff especially Hollis Lloyd who was patient and never pushy to find the perfect truck for our grandson Everett. Hollis really took the time to find out was Everett wanted in his truck and I have never seen his smile so big when it was selected for him. I recommend this Ray Skillman used vehicles as a top place to shop for your next car or truck. Thank you again Duane and Judi Gibson
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending our used Ford inventory. We’re delighted our team found the perfect F-150 and saw the joy it brought your grandson. We look forward to assisting you again soon.
This is my third car purchased at this dealership. I have been happy each time, though would always love a better deal. I purchased a Hyundai Kona SE but it would not let me change it on the question below.
This is my third car purchased at this dealership. I have been happy each time, though would always love a better deal. I purchased a Hyundai Kona SE but it would not let me change it on the question below.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It means a lot to welcome you back for your third purchase and to have you in a Hyundai Kona SE. We appreciate your loyalty and feedback on pricing, and we’ll keep it in mind for your future visits.
Very friendly low press approach listens to customers needs and like verses dislikes over all good experience
Very friendly low press approach listens to customers needs and like verses dislikes over all good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted you appreciated our friendly, low pressure approach and how we listened to your likes and dislikes. Congratulations on your new Ford Maverick and thank you for choosing us.
We ended up trading are Lincoln in for 2023 GMC Sierra 1500. Service manager told me that it was a good thing you turned in your Lincoln because we found more damage from roof leak under the carpet that caused rust. My wife said let’s look at some trucks. We looked at couple of them. Used trucks. They said would you like to take a drive and we said yes. The drive was around the skillman complex just idling. The truck was for my wife so the first day she drove the truck to work she said it was missing out or something was wrong with it. I kinda blew it off because it was new to her and just listened. Everyday she drives it the same thing. It idles rough or something is wrong with the transmission. Anyhow this went on for the first week and I finally took it for a drive. Sure enough something is diffently wrong and it’s the transmission. I am a fleet manager at my work and we had same issues with GM but they were 2020 models. I thought 2023 they would had fixed the issues. Doing some more research I found out the 10 speed transmission and 5.3 are major issues. After two weeks of having the same issue with are 2023 GMC we just bought is now in the shop at Skillman GMC on 31 South. Eric the service manger at Skillman ford South called me before we took the truck in and he said he “I was just following up with you and what we found with the Lincoln.” After that I told him the truck we just purchased has transmission issues. I also told him about my job position and what I did. I told Eric that my experience with the transmissions all the mechanics would do would be fish out transmission and return it. It would be fine for about 4-6 months but the issue would come back. I told him I did not want that to happen with my wife’s truck. Root cause of the transmissions was torq converter. Anyhow the truck has 55,000 miles on it so power train is still under factory warranty. The other thing she noticed was ticking noise at first start up in the morning. Engine is 5.3 which also has issues. Meaning when it drop 4 cylinders to save gas it actually does damage to the motor. I am hoping the issue gets fixed. I am not saying this is Skillmans issue just saying the vehicles getting traded in I do not fill like they are getting inspected. Hopefully GM will help the consumers with all the issues they are having. It is a little of a pain to find another vehicle temporarily while are is getting fixed. My wife is already talking about trying to find a more reliable vehicle. Like she said we paid 48,000 we should have a vehicle without issues. We did look at new ford king ranch. Sales person told us let’s have that as a back up plan in case the truck does not get fixed. Let’s see if the truck does get fixed and go from there. My wife said we may have to give the truck back within 30 days if issues is not fixed.
We ended up trading are Lincoln in for 2023 GMC Sierra 1500. Service manager told me that it was a good thing you turned in your Lincoln because we found more damage from roof leak under the carpet that caused rust. My wife said let’s look at some trucks. We looked at couple of them. Used trucks. They said would you like to take a drive and we said yes. The drive was around the skillman complex just idling. The truck was for my wife so the first day she drove the truck to work she said it was missing out or something was wrong with it. I kinda blew it off because it was new to her and just listened. Everyday she drives it the same thing. It idles rough or something is wrong with the transmission. Anyhow this went on for the first week and I finally took it for a drive. Sure enough something is diffently wrong and it’s the transmission. I am a fleet manager at my work and we had same issues with GM but they were 2020 models. I thought 2023 they would had fixed the issues. Doing some more research I found out the 10 speed transmission and 5.3 are major issues. After two weeks of having the same issue with are 2023 GMC we just bought is now in the shop at Skillman GMC on 31 South. Eric the service manger at Skillman ford South called me before we took the truck in and he said he “I was just following up with you and what we found with the Lincoln.” After that I told him the truck we just purchased has transmission issues. I also told him about my job position and what I did. I told Eric that my experience with the transmissions all the mechanics would do would be fish out transmission and return it. It would be fine for about 4-6 months but the issue would come back. I told him I did not want that to happen with my wife’s truck. Root cause of the transmissions was torq converter. Anyhow the truck has 55,000 miles on it so power train is still under factory warranty. The other thing she noticed was ticking noise at first start up in the morning. Engine is 5.3 which also has issues. Meaning when it drop 4 cylinders to save gas it actually does damage to the motor. I am hoping the issue gets fixed. I am not saying this is Skillmans issue just saying the vehicles getting traded in I do not fill like they are getting inspected. Hopefully GM will help the consumers with all the issues they are having. It is a little of a pain to find another vehicle temporarily while are is getting fixed. My wife is already talking about trying to find a more reliable vehicle. Like she said we paid 48,000 we should have a vehicle without issues. We did look at new ford king ranch. Sales person told us let’s have that as a back up plan in case the truck does not get fixed. Let’s see if the truck does get fixed and go from there. My wife said we may have to give the truck back within 30 days if issues is not fixed.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
Ernie, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to us directly. Thank you.
The 2023 GMC Sierra 1500 I picking up from GMC service department today. It has been there for a week only to be told the shutter is normal while the engine goes from 8 cylinder to 4 cylinder. Research says from GM that shutter is early sign of torq converter having issues and will need to be replaced. I am open to just trade the truck in for a brand new truck. It is obvious that people trade their vehicle in when it is having issues.. Please let me know as soon as possible after two weeks of having the truck if I can trade on a new truck and move on. I reached out to my sales rep Josh at Rayskillman Ford South but he has not responded to my email.
I did reach out directly to my sales person Josh few days ago. I have not gotten a response to my email about returning the truck and getting a new truck. Who should I contact.
I have All ready reached out to my sales rep Josh few days ago about getting a new truck. I have not gotten a response. Who should I contact.
Salesman was Awsome, respectful, good listener, & accepted my haggling & dickering on price! He was cool dude! I’ll recommend him & Ray Skillman to my friends. Thank you Connor Tory 👍
Salesman was Awsome, respectful, good listener, & accepted my haggling & dickering on price! He was cool dude! I’ll recommend him & Ray Skillman to my friends. Thank you Connor Tory 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear you felt comfortable negotiating and appreciated the respectful, easygoing service. Thank you for recommending our team and congratulations on your Ford.
I bought a car from them 7 years ago and loved the car and the employees that helped me. I just traded it in and got a wonderful price and purchased a newer vehicle. Both of the sales team were great then and now. Zach and Gabe are excellent!
I bought a car from them 7 years ago and loved the car and the employees that helped me. I just traded it in and got a wonderful price and purchased a newer vehicle. Both of the sales team were great then and now. Zach and Gabe are excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear that after seven years you still enjoy your Ford Escape and found excellent support while upgrading to a newer model. We appreciate your loyalty and are glad our sales team made both experiences smooth and rewarding. Please let us know if there’s anything else we can do for you.
Blindsided with an extended warranty I would like to cancel. Sent cancellation notice no response.
Blindsided with an extended warranty I would like to cancel. Sent cancellation notice no response.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Good Morning, Our Finance Manager has reached out to you today regarding this matter. We sincerely apologize for any inconvenience this may have caused and want to assure you that we are addressing it promptly. We appreciate your patience and will work to ensure it is resolved as quickly as possible. Thank you.