Reviews
I dread when my oil needs changed.
I dread when my oil needs changed. My husband insists I take the car there. Your front end staff are not friendly and in the past has been condescending. Sometimes ignoring me.
I dread when my oil needs changed.
I dread when my oil needs changed. My husband insists I take the car there. Your front end staff are not friendly and in the past has been condescending. Sometimes ignoring me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Bob Ross is very well ran ,excellent service department,
Bob Ross is very well ran ,excellent service department, great customer service representatives, nice show room too
Bob Ross is very well ran ,excellent service department,
Bob Ross is very well ran ,excellent service department, great customer service representatives, nice show room too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great customer service.
Great customer service. Very friendly and helpful. Been with Bob Ross for several years and like their service. Thank you, Jesse Crawford,
Great customer service.
Great customer service. Very friendly and helpful. Been with Bob Ross for several years and like their service. Thank you, Jesse Crawford,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I had a good experience.
I had a good experience. Everyone was knowledgeable and help. I also appreciate the shuttle service.
I had a good experience.
I had a good experience. Everyone was knowledgeable and help. I also appreciate the shuttle service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is all around terrible.
Service department is all around terrible. Have to give information to 3 different people to check status of truck, scheduler has no idea what she’s doing. All around terrible.
Service department is all around terrible.
Service department is all around terrible. Have to give information to 3 different people to check status of truck, scheduler has no idea what she’s doing. All around terrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My "go to" GMC dealer for my 2023 Denali.
My "go to" GMC dealer for my 2023 Denali. Bob Ross GMC team has treated me well on each visit and made sure I was pleased with service performed on my vehicle.
My "go to" GMC dealer for my 2023 Denali.
My "go to" GMC dealer for my 2023 Denali. Bob Ross GMC team has treated me well on each visit and made sure I was pleased with service performed on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, efficient service.
Professional, efficient service.! Did a great job! Very pleasant employees with a comfortable waiting area.
Professional, efficient service.
Professional, efficient service.! Did a great job! Very pleasant employees with a comfortable waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience!
Excellent experience! Rufus was a pleasant young man. He is a definitely a ssales person to keep!
Excellent experience!
Excellent experience! Rufus was a pleasant young man. He is a definitely a ssales person to keep!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rufus was great.
Rufus was great. He showed the Cadillac I was interested in and went for a spin while we test drived it.
Rufus was great.
Rufus was great. He showed the Cadillac I was interested in and went for a spin while we test drived it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Average.
Average. Second time they didn't wash my vehicle after they asked me and I said yes
Average.
Average. Second time they didn't wash my vehicle after they asked me and I said yes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair