Reviews
Lou is great to work with.
Lou is great to work with. Answered all of my questions. Dealership is 1st class. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very helpful and nothing was a problem for
They were very helpful and nothing was a problem for them!! They went out of their way to accommodate me with a loaner car as well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just purchased a pre owned GMC Canyon pick up truck
I just purchased a pre owned GMC Canyon pick up truck from Pelligrino GMC Williamstown NJ, smooth transition with my trade in, and great deal on my dream truck. Excellent customer service 👏 God bless you Matt and the crew, definitely my best experience ever buying a vehicle. Carmen M
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My husband took my car to get my navi checked and had a
My husband took my car to get my navi checked and had a 9am appt. The service mgr was very nice and explained why it needed to be reset. He was home by 10:30 so no complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review: Dishonest and Disappointing Experience I was
Review: Dishonest and Disappointing Experience I was charged $129 for a service charge at this dealership, only to be given inaccurate and misleading recommendations. I brought my car in for a rattling noise, and they told me I needed to replace my rear shock absorbers—even though I had those replaced just two months earlier. I took the car back to the shop that originally did the work, and with the car on the lift, it was clear the shock absorbers were brand new and in perfect condition. The actual issue turned out to be a wheel bearing, not the shocks as this dealership claimed. I essentially paid $129 for nothing but misinformation. This feels dishonest and untrustworthy. I had even been considering purchasing another Buick, but after this experience, it will not be from this dealership. I am very disappointed and am also considering disputing the charge with my credit card company. Buyer beware: be cautious before trusting the recommendations here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Appointment made.
Appointment made. It took 3 days to diagnose/repair with NO CALL of status. EVER!! This is the 2nd repair that this has happened. Unacceptable customer service.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My vehicle service was scheduled and performed
My vehicle service was scheduled and performed seamlessly. And my service visit turned into a new car purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It been a year and 8 months and the service manager is
It been a year and 8 months and the service manager is just now getting involved because I had to complain to the owner. My issue is still ongoing with my truck and very dissatisfied with how they handled my issue with this truck. I couldn’t even get a loner truck while my truck was in for service. They kept my truck for a week while my appointment was in the beginning of the week. The issue I have had from the 1st week I owned the truck.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Another amazing purchasing experience with Lou Cerota!
Another amazing purchasing experience with Lou Cerota! I could not be happier with my 2026 GMC Terrain! Thank you so much for working with me to get the exact color I wanted with all the bells and whistles! We love Pellegrino!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a used car from this dealership and
I recently purchased a used car from this dealership and had a fantastic experience. My salesman Lou Cerota was incredibly professional. He answered all my questions,explained everything in detail which I really appreciated. The whole process was smooth. I am so happy with my new GMC Terrain and with the exceptional service that I received. I highly recommend this dealership and Lou Cerota to anyone who’s looking for a positive car purchasing experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car

 
         
       
           
           
           
          