Reviews
Thanks again, Lou you’re an outstanding salesman.
Thanks again, Lou you’re an outstanding salesman. Thank you again for all your service and your help in getting me the truck.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Didn't like the fact I had a six month check up and was
Didn't like the fact I had a six month check up and was told need tires and alignment and refused..but got their to retrieve my car just for them to try and charge me for a oil change that I just got 2 weeks prior..not good at all
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wait time was little high and the price quoted for a
Wait time was little high and the price quoted for a couple of filters was also high.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It was an absolute pleasure working with Lou.
It was an absolute pleasure working with Lou..He was very professional and answered every question we had. The whole process from beginning to end was seamless and quick. I would definitely use him again and also recommend him to others
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and very flexible, helped with GM and
Great service and very flexible, helped with GM and picked me up xxxxxxto toni
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been working with Lou Cerota for probably 20
I have been working with Lou Cerota for probably 20 years. He isn't like others sales people. He tries his best and looks after your best interest. He is just great to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lou Cerato did an amazing job I was kind and made me feel
Lou Cerato did an amazing job I was kind and made me feel at ease
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was not happy with the lack of communication never have
Was not happy with the lack of communication never have answers and never return calls
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Terrible Was told a loaner car would not b available
Terrible Was told a loaner car would not b available for 2 weeks. I waited the 2 weeks and on appointment day when I was dropping off I was told there were no loaner cars available. They provided a car from enterprise. I was told I would have to pick up the tax on the rental it was only 9 dollars but it was the point. I was told I was going to an update on the recall work I was not called. I was given a time of 430 to pick up I waited till 5 and still waited 20 mins
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service Department is very efficient.
Service Department is very efficient. Betsy kept me informed every step of the way. Appointments were scheduled, kept and expectations were set and met. I felt confident from the start and will be returning for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair