Reviews
excellent experience all around- everyone was so nice and
excellent experience all around- everyone was so nice and helpful. Highly recommend! Car was ready and the customer service along the way has been top notch.
excellent experience all around- everyone was so nice and
excellent experience all around- everyone was so nice and helpful. Highly recommend! Car was ready and the customer service along the way has been top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phil, my service writer is awesome, and the technicians
Phil, my service writer is awesome, and the technicians are always very thorough. Efficient and convenient with a lovely waiting area with WiFi and delicious popcorn!!
Phil, my service writer is awesome, and the technicians
Phil, my service writer is awesome, and the technicians are always very thorough. Efficient and convenient with a lovely waiting area with WiFi and delicious popcorn!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is our third car with S&K in Springfield Illinois.
This is our third car with S&K in Springfield Illinois. They are all professionals. From sales (Trenton) to financial (Forrest and Doug) we had a great experience . Just wish the paper work didn't take so long. 😉
This is our third car with S&K in Springfield Illinois.
This is our third car with S&K in Springfield Illinois. They are all professionals. From sales (Trenton) to financial (Forrest and Doug) we had a great experience . Just wish the paper work didn't take so long. 😉
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elijah Wills is one of the rudest people I could’ve
Elijah Wills is one of the rudest people I could’ve encountered in that dealership. Fix your employees!
Elijah Wills is one of the rudest people I could’ve
Elijah Wills is one of the rudest people I could’ve encountered in that dealership. Fix your employees!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They are very good at sending out appointment
They are very good at sending out appointment verifications and reminders. My car was on the rack at the appointed and the service took a little over an hour, including the complimentary car wash.
They are very good at sending out appointment
They are very good at sending out appointment verifications and reminders. My car was on the rack at the appointed and the service took a little over an hour, including the complimentary car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best !
The best buying experience in the Springfield area. Was an easy smooth process and very pleased with our car! Service department is very good also!
The best !
The best buying experience in the Springfield area. Was an easy smooth process and very pleased with our car! Service department is very good also!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2023 Denali
Just outstanding, our second trade, live 67 miles away from S&K! It?s not about the $$$, the S&K team is family when you enter the door!
2023 Denali
Just outstanding, our second trade, live 67 miles away from S&K! It?s not about the $$$, the S&K team is family when you enter the door!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janelle is the best!
I bought a used Hyundai from you in April 2021. In Sept 2021, the motor blew when I was 4 hours from home. I called Janelle and she was AMAZING to deal with! I had no idea where to start to get help and she was so helpful, caring and knowledgeable! She told me who to call and what to do next. The whole ordeal was horrid with Hyundai - but Janelle went so far beyond her job duties to help me, and she made a terrible situation so much better! She is a real asset to your company! Today, I called to get a copy of the papers from when I purchased the car, and again, she was so helpful!
Janelle is the best!
I bought a used Hyundai from you in April 2021. In Sept 2021, the motor blew when I was 4 hours from home. I called Janelle and she was AMAZING to deal with! I had no idea where to start to get help and she was so helpful, caring and knowledgeable! She told me who to call and what to do next. The whole ordeal was horrid with Hyundai - but Janelle went so far beyond her job duties to help me, and she made a terrible situation so much better! She is a real asset to your company! Today, I called to get a copy of the papers from when I purchased the car, and again, she was so helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denise, Thank you for your 5-star review. Janelle appreciates your praise! We strive to go the extra mile for our clients, and we are pleased to hear your feedback. Thank you for your business and we look forward to seeing you again soon. Have a great day from S&K!
SERVICE
S & K has always scheduled our service around our time. Everyone at the dealership is pleasant, especially ROBERT knowing we are just in for service, but will take the time to answer questions we have on ?what?s new?!!! Polly and I say ?THANKS
SERVICE
S & K has always scheduled our service around our time. Everyone at the dealership is pleasant, especially ROBERT knowing we are just in for service, but will take the time to answer questions we have on ?what?s new?!!! Polly and I say ?THANKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service car
Very good and prompt service, staff was extremely courteous. I would recommend Buick to everyone.
Service car
Very good and prompt service, staff was extremely courteous. I would recommend Buick to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase