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Lancaster Nissan

(720 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Alandra was amazing and helping us find a solution when

Alandra was amazing and helping us find a solution when one of our cars was totaled and the insurance money hadn't come through yet. She and the Lancaster Nissan team worked hard to make sure all our needs were met and we were able to leave with the car we wanted when we needed it. 10/10 service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and photo, Fun4robots! We’re thrilled to hear that Alandra and our team could step in and help during a challenging time. It means a lot to know we could meet your needs and get you into the vehicle you wanted when you needed it most. We truly appreciate your kind words and are always here if you need anything in the future. Enjoy your new ride! — The Lancaster Nissan Pre-owned Team “We make Deals that work for you.”

Everyone was super friendly and helpful.

Everyone was super friendly and helpful. The process was incredibly smooth and informative, especially for a first time car owner like myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Dylan, Thank you so much for your fantastic 5-star review and for choosing Lancaster Nissan Pre-Owned for your very first vehicle purchase! We’re thrilled to hear that Alandra and Eddie made the process smooth, informative, and enjoyable for you. Our team works hard to create a welcoming and helpful environment, especially for first-time buyers, and it means a lot to know we hit the mark. If you have any questions about your paperwork or vehicle, please don’t hesitate to reach out—we’re always here to help. Wishing you many happy miles ahead! —The Lancaster Nissan Pre-Owned Team "We make Deals that work for you."

We were very pleased with Jay's help in our search for a

We were very pleased with Jay's help in our search for a newer Nissan Rogue and are very pleased with the car and service provided at Lancaster Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Bigku678! We’re thrilled to hear that Jay was able to assist you in finding the perfect Nissan Rogue. It’s wonderful to know you’re pleased with both your vehicle and the service you received here at Lancaster Nissan. We truly appreciate your support and hope you enjoy every mile in your new Rogue!-The Lancaster Nissan Team

“Our experience with Nissan of Lancaster, specially with

“Our experience with Nissan of Lancaster, specially with Alandra was wonderful. She was kind, attentive, and very professional from the beginning. She had an answer for all our questions and made the whole process so much easier. We truly appreciate her excellent service!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Camilo for the 5 star review. We are happy your experience with Lancaster Nissan and Alandra was very good!

Jay was very helpful, knowledgeable and friendly.

Jay was very helpful, knowledgeable and friendly. He answered all of our questions. We appreciate him very much! Love my new ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for sharing a photo of your new ride! We’re thrilled to hear that Jay provided helpful, knowledgeable, and friendly service throughout your experience. All of us at Lancaster Nissan Pre-Owned truly appreciate your kind words and are so happy you’re loving your new vehicle. Thank you again for choosing us — we look forward to seeing you again in the future!

I put off buying a new vehicle for a few years bc I

I put off buying a new vehicle for a few years bc I wanted to avoid the entire process.. surprisingly it wasn’t bad at all & didn’t feel pressured, Jay & the whole team took care of me & now I’m happy driving my Frontier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jonathan, Thank you so much for the 5-star review and for sharing your experience with our Pre-Owned Department! We’re thrilled to hear that Jay and the team helped make the process smooth and stress-free for you. It means a lot to us that you felt taken care of and never pressured—that’s exactly the experience we aim to provide. Enjoy every mile in your Frontier, and welcome to the Lancaster Nissan family!

Very great process.

Very great process. Stopped in test drove vehicle received offer on trader and payment options within 30 minutes. Very happy with vehicle and customer service! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome 5-star review, Joezoccolo! We’re so glad to hear the process was quick, smooth, and that you felt well taken care of throughout your visit. Alandra and our Pre-Owned team work hard to make the car-buying process efficient and stress-free, and it’s great to know we've delivered. Your satisfaction is our top priority, and we truly appreciate your recommendation. We hope you enjoy your new vehicle for miles to come!

Great experience Jay and everyone there were very nice

Great experience Jay and everyone there were very nice and love my car! I would definitely recommend others to go see Jay to buy a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Eckmankl! We're so glad to hear you had a great experience with Jay and the rest of our team. It’s fantastic to know you’re loving your new car! We truly appreciate your recommendation and hope you continue to enjoy every drive. Thanks for choosing Lancaster Nissan Pre-Owned!

This dealership was easy to work with and very

This dealership was easy to work with and very professional throughout the car buying process. Our salesman Jay did an excellent job helping us find the perfect trim and Eddie over in finance explained the numbers clearly which we greatly appreciated. I’d recommend this dealership to anyone looking for a certified pre-owned vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Raymond. Thank you for the great review and recommendation. Jay in Sales and Eddie in Finance really strive for great customer satisfaction for everyone that comes to our dealership.

Jay Eckman made it possible to my car, best experience

Jay Eckman made it possible to my car, best experience I've had buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Krystle, Thank you so much for the 5-star review and for sharing that awesome photo with your new vehicle! We’re thrilled to hear Jay made your car-buying experience the best you’ve ever had—that means a lot to us. Enjoy every mile in your new ride, and welcome to the Lancaster Nissan family! —The Lancaster Nissan Pre-Owned Team