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Davies Ford Of Charleroi

(109 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davies Ford Of Charleroi from DealerRater.

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Davies Ford Inc. of Charleroi

We purchased our Ford Edge in March 2017, the process was quick and easy. I have used the service dept. twice. Both times Chris was helpful, once was an oil change and the other for a checkup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review of service at Ford In Charleroi, PA

The service department was fantastic in helping with a warranty item to have the car up and running under 2 days! Outstanding to work to a Chris and team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Reviews like yours provide encouraging feedback. It is great to hear our Staff took such great care of you! We'll be sure to pass this on to the service department! We hope to see you here again!

Ford Edge

Buying my Ford Edge was as easy as can be. Bob the salesmen was very helpful and knowledgeable in helping me select the vehicle I wanted. I have had my Edge now for 6 months and just had my first service done to it and WOW the same thing no problems at all. Thanks Davies Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad that you've had such a great experience with us, Richard! We hope you're enjoying your new Edge, and if you ever have additional questions or needs, please let us know!

Ford Raptor

Saw on Fords site that Davies had a few Raptors in stock, called and arranged a test drive with Chucky. After the test ride Chucky was very helpful pointing out all the new features the truck had and was able to give me strait answers on my list . I did not bring the proper financials with me because I was just looking. While Chucky and I were on the test ride the mechanics looked over my trade.Two hours later I was driving the Raptor home. Most dealers want to dick around and ask over sticker for the Raptors, Davies gave me a very fair trade and worked with me on the new purchase. If you are looking to get it done, give the guys at Davies a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service

Service of vehicle, customer service is superb. I could not ask for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sabina, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Service of my vehicle

Was very happy with service. I would rather go to a small dealer like Davies. I feel a person not a number like the bigger dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best service and personal care was given.

The personal care was outstanding. Gino was so involved in making sure we got a good deal. That was much appreciated. Chuckie was great in helping us understand the complete car. Also, much appreciated. The document manager was great as well. She completed every item we needed in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Oil Change and Preventitive Maintenance

I scheduled an oil change for 8:15 in the morning. The truck was taken in at 8:20 with new oil, filter, tires rotated and all fluids topped off. This was done in about an hour and the report was that everything was good and this on a truck with 83,000 miles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear everything was completed to your satisfaction, Kenneth! We hope you continue to choose us for all your automotive needs!

2017 Ford Focus RS

I went in knowing what I wanted and these guys helped me get it with a deal I was happy with. All the staff was friendly and easy going. 2 thumbs up. Plan on bringing my wife down when we make a move on getting her a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kind, knowledgeable and patient. That is Gino T!!

Everyone at this dealership was friendly, helpful and knew their product. No one was pushy and they answered all of my questions and showed me how everything worked. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.