Reviews
Outstanding and what a professional and courteous group
Outstanding and what a professional and courteous group of people and then some. I'm glad to have went to the dealership. Told them where I need to be job.well done by all,thank you 0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing service from Sean as always!
Amazing service from Sean as always! I trust Sean and the Faulkner Nissan service team with all of my service needs. They never disappoint. The service manager Doug is top notch as well. He knows so much about vehicles and lumens in flashlights. Thanks for always providing me with the best experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have received nothing but great service from this
I have received nothing but great service from this dealership. Would definitely recommend them to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went to dealer for a diagnostic because check engine
Went to dealer for a diagnostic because check engine light came on. They told me that my MAF sensor has a short in it & needed to be replaced. I already originally replaced the sensor less than a year ago, so I find that strange but Just came back from buying another MAF sensor at another Nissan dealership in Lancaster. I pray to god, the new MAF sensor is what fixes the problem. Very friendly people at Faulkner Nissan. Service center was very up forward and they worked w me on the pricing for diagnostic. Made me feel very comfortable. Will give an update when replacing sensor. Fingers crossed! 🤞🏽🙏🏽
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron and Nick from service department were excellent!
Ron and Nick from service department were excellent!!! Very kind and patient! You get a caring feeling when you talk with them over the phone and in person!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! Ron and Nick are exceptional members of our team and we're so glad they were able to provide you with excellent service. We take pride in creating a caring and welcoming atmosphere for our customers. We hope to see you again soon!
Very easy and great group to work with.
Very easy and great group to work with. Always takes care of my needs quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We pride ourselves on providing quick and efficient service to meet all of our customer's needs. It's a pleasure working with you!
No thing to write.
No thing to write. I have been their customer since 2021. I am fully satisfied with the service. Why do we have to write 25 words to complete the service if we don?t have anything to complain about the dealer services?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Prompt, friendly sercice.
Prompt, friendly sercice. Very thorough, great communication. Easy to schedule. Great location to navigate to. Coming back for my car wash next week when car wash is fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patricia, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Friendly and kind.
Friendly and kind. Would recommend anyone who wants a great deal when shopping for a new or used vehicle. Our salesman was top notch. The whole team does a great job at servicing you and your needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Stopped in without an appointment for a tire issue.
Stopped in without an appointment for a tire issue. They were able to squeeze me in and get the tire repaired! I was happy that they were able to satisfy my issue under this type of circumstance , I know that?s not always the case!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Brad! We really appreciate the 5-star review and kind words. I’m glad our team was able to get you taken care of quickly and repair your tire without an appointment. We always do our best to help, even on short notice, and it’s great to hear you left happy! Kind regards, Doug Smith Service Manager Faulkner Nissan Harrisburg