Skip to main content

Reviews

(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Ford Ebensburg from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Buying Experiance

Joe Cinko, John Wida, and Bob D' Arcangelo were so great to my wife and I this is a first class dealership. From start to finish we were treated with such respect, would recommend them to anyone thats looking for a new or used car. Ww will go back again for sure, thanks to all of you for making this such a great experience we love are 2014 Ford Focus. Dave and Melanie Andolina.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very Nice Experience

This is the second vehicle my wife and I have bought from Freedom Ford in Ebensburg, PA. Both times we've had nothing but good experiences. Our credit isn't the best in the world and they're able to find us the credit we can afford. The staff was very friendly. My toddler daughter even ended up walking around with a few of the employee's and they gave her a balloon and some coloring pages to keep her happy. She didn't want to leave when we were ready to take our new car home. I'd highly recommend at least trying this dealer if you're in the area looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchase new car

We could not have been more pleased and satisfied with our entire experience with Freedom Ford in Ebensburg, PA. We would recommend anyone to go there to purchase a new car. We cannot say enough on behalf of our salesman 'Bert'. Thank you so much from both Dave and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Car Purchase

I was hesitant at first but after talking with the Sales Rep and Business Manager I felt more comfortable. Both Chris and Kevin went out of their way to secure a great deal for me. I am extremely happy with my purchase. I will certainly tell my friends and family if they are looking for great deals on new and used vehicles. One very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A dealership that makes you feel at home.

What great vehicle buying experience, our salesman David Bert Klaiber, was very patient with us, we drove many vehicles, no pressure from bert. We got a great deal on our trade, a great big thank you to Jen the sales manager for all her help. We leased a 2014 Ford F 150, what great ride, we'll be back after our lease is up for another one, thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Worth the drive!

I drove 5 hours to this dealership after talking to Chris Barczak everyday for a week about the Honda Element I ended up purchasing. He was very patient and attentive. The car was preowned and he made sure everything was taken care of that needed to be. The purchase went extremely smooth and Chris was an absolute delight. Thanks again Freedom Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

You Won't Be Sorry!

Having purchased vehicles all over the country (military duty) for over 35 years, Freedom Ford in Ebensburg tops my list! Chris Barczak, "OUR" salesman was great, friendly, knowledgeable, super personality, all work and service and absolutely NO pressure. My 2012 F150 is all I could ask for. Service after the sale is a key consideration and Dave the service manager guaranteed me that we would receive the best in the industry. He did not over state his claim. It's as if these folks are family and friends I've known all my life. Always friendly while delivering prompt personal, professional service. Even the technicians in the shop offer professional, courteous and sincere advice and service. One year after purchase of the F150 my wife insisted we deal with Freedom for her new vehicle. The "FREEDOM TEAM" came through again and she is extremely happy with her new Escape. I cannot recommend these people enough. Oh! There is one negative. You might find it a little cool in the Service Waiting Area during the winter months. But personally, the hot, fresh coffee comfy furniture and warm, friendly staff solves that problem for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience purchasing my Ford Escape!!

Although it took several days and many phone calls for ME to decide on the black Escape or the white one, Salesman Bert never pressured me to make a decision, he just listened to my wants and offered me several options. When I finally decided on the black Escape he was able to get the vehicle within hours after making my final decision. Jen and Bert have provided me with hometown service and I feel confident that I will continue to receive great service after my purchase. I look forward to servicing my car at Freedom Ford in Ebensburg. I would recommend this dealership to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

FREEDOM FORD EBENSBURG, PA

Salesmanship and service are first class at Freedom Ford in Ebensburg, Pa. Our family has bought FIVE vehicles from salesperson Chris Barczak. 'Nough said!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

I was very pleased with the people at freedom. They were willing to work with us and they were very nice . We are very pleased with our truck. We had to travel 75 miles to get to this dealer but it was well worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

A big THANKS from all of us here at Freedom to you and your family Larry. We certainly are glad that you made the trip to see us and are happy to see a great truck goto a great home. From the team here at Freedom Thanks again and enjoy!