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Dana Ford Lincoln

(7,441 reviews)
Visit Dana Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (718) 285-6456 (718) 285-6456
Used (718) 775-3530 (718) 775-3530
Service (718) 530-0431 (718) 530-0431

Reviews

(7,441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dana Ford Lincoln from DealerRater.

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Very unpleasant and time consuming experience.

Very unpleasant and time consuming experience. Dana did not follow through and include everything listed in the vehicle description on their website. A 90 day trial of BlueCruise was included with my vehicle and they would not provide this service or a cash/credit for the missing service. I would NOT recommend ever going to this dealership. Sergio was the finance person I dealt with and he did a great job. Although he was misleading with the warranty. Sold me an “8 year warranty” but failed to mention that it was 8 years from when the vehicle was first serviced, not 8 years from purchase date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Heriburto, is very knowledgeable and understands the

Heriburto, is very knowledgeable and understands the customers concerns. I only gave the dealership 4 stars because of the issue we had regarding the loner vehicle that had a special coating on the windshield making it impossible for the ezpass to be read unless you placed it in a certain area next to the rear-view mirror. I only found this out by checking Fords web site which had a bulletin out regarding this condition. We ended up paying full price on the tolls, which really upset my wife. The bulletin should be posted so that people who buy or may get one as a loner should be made aware of this issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pietro was very knowledgeable and pleasant to work with

Pietro was very knowledgeable and pleasant to work with on this lease. He was very accommodating and made this whole experience a breeze.Sergio in finance was amazing and worked very hard on my lease. I highly recommend Dana ford Lincoln for your next vehicle Mary Rosner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pietro and Sergio went above and beyond to accommodate my

Pietro and Sergio went above and beyond to accommodate my lease. Pietro was very friendly and knowledgeable and made the lease process a very easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Arian and Sergio made buying a vehicle so easy and

Arian and Sergio made buying a vehicle so easy and pleasant!! I have never had such a stress free experience and I will recommend them to anyone I know who is looking for a vehicle. Thanks to both gentlemen for being so kind and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service, except they didn't give me the

Excellent service, except they didn't give me the contract documents. I don't know how to pay the monthly payments. I need a copy of the title. I hope to have a copy of the documents. After all, everything went very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From manager to service to sales everyone was Great!

From manager to service to sales everyone was Great! Responsive and helpful all the time. Great pickup and drop off gentleman as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my 3rd car I bought from Dana Ford so I think

This is my 3rd car I bought from Dana Ford so I think that says it all...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife was struck from behind breaking her neck and

My wife was struck from behind breaking her neck and putting her in a wheel chair . This makes any traveling very difficult for her due to the vibration , bumps in the road etc. That being said that lead to the Lincoln Nautilus a higher end vehicle that really was not in the budget but a must for may wife and a necessary in her over all care . After calling many .many dealership from California to Florida and many many others across the country I found Dana Lincoln . Pietro worked with me to find the right vehicle at a price that I could live with when no other place in the country came close to address our needs . I almost never recommend ANY one ever I have found that it is not a practice that generally serves myself or other well something always seems to go south . But in the case I am making a exception . I would definitely recommend Pietro . Regards , Richard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I went to Dana Ford I had no idea that I was going

When I went to Dana Ford I had no idea that I was going to wind up leading a new car. I loved the way I was treated by Mr. Batista and the staff at Fird Lincoln. They intoduced me to a new Foed Escape. I test drove the car and fell in love with the way it drove and how comfortable I was in the car. Signed all the paperwork that day ; and picked up my new car the very next day. I’ve been driving around in my new car and I’ve never been happier with any other car that I’ve ever owned!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.