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Meet Jordyn Hartman

Jordyn Hartman headshot
EXPRESS LANE ADVISOR
(41 reviews)
Industry experience 3 years
Dealership experience 3 years

Reviews

Kind, helpful, love Tom thank you for all your help.

Kind, helpful, love Tom thank you for all your help. And James was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re so happy to hear that Tom and James were able to assist you and make your experience a positive one. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything in the future, don’t hesitate to reach out. Thanks again for your support!

Twin City has been great!

Twin City has been great! The service department will work with you on issues. We are very happy with our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

I have traded cars with Twin City for 50 years and over

I have traded cars with Twin City for 50 years and over those years I have worked with several sale people. Tom has been among the best I have worked with. He knows what I expect and he delivers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All the staff are courteous and provide prompt and

All the staff are courteous and provide prompt and accurate service. I feel I can ask any type of question and not get made fun of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

Every time I bring my car there you guys break something

Every time I bring my car there you guys break something Paid $3100 and had to take it back and charged me another diagnostic charge with 4 more things wrong with it not sure why those items didn’t show up on the first diagnostic test

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Twin city has delivered as expected as usual.

Twin city has delivered as expected as usual. Easy scheduling for my oil change and inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had my vehicle for over a week to run a diagnostic test

Had my vehicle for over a week to run a diagnostic test on my ac. Then cost $800 and was never fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can't copy and paste the email that I sent to John

I can't copy and paste the email that I sent to John Cnota because it is too long. The short version is the service was abysmal. Tony Cron was incredibly rude to Marc and I. I have no confidence that twin City Dodge can perform any repairs in a timely manner. The communication was nonexistent. I will be doing everything in my power to avoid both twin City Dodge and Stellantis in the future. If you would like to know more please feel free to contact me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honest, caring, knowledgeable and very professional!

Honest, caring, knowledgeable and very professional! Truly sets the bar high!! Highly recommend for your service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly and helpful.

Always friendly and helpful. Everyone always explains everything to my satisfaction . Like the nice waiting room .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.