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Twin City CDJR

(415 reviews)
Visit Twin City CDJR
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 363-2910 (888) 363-2910
Used (888) 904-1025 (888) 904-1025
Service (888) 688-1209 (888) 688-1209

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Twin City CDJR from DealerRater.

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I worked with Paul and it was a wonderful experience!

I worked with Paul and it was a wonderful experience! The dealership is very clean and bright. The process was very quick and easy. Thanks Twin City!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Mo my sales man was excellent!

Mo my sales man was excellent! He was prompt and kept in touch throughout. They also gave me the best price for a Jeep. Highly recommend them!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Always does a great job with customer service.

Always does a great job with customer service. They follow up on all issues and provide a personal touch.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

We are pleased with our salesman Ivan Escalera because of

We are pleased with our salesman Ivan Escalera because of his outstanding communication and keeping us in the loop of our purchase. Top-notch customer service and it went seamless. We were done in an hour time. We are repeat customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Tom is a really nice guy and spent lots of time

Tom is a really nice guy and spent lots of time explaining the vehicle and answering questions. I came in knowing exactly what we were looking for and he helped us through the process smoothly and got us into our new-to-us vehicle. My timing that day made him rush through his lunch and, due to my husband's work schedule, by the time we got through the financing details, it was past his clock-out time. He was a great sport and has offered to help if we have any issues in the future! I'd definitely ask for Tom when visiting Twin City.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Able to work with my budget and make a deal happen.

Able to work with my budget and make a deal happen. I was able to leave with a nicer newer car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Mo was great to work with.

Mo was great to work with. But some one tried to slip in an extra warranty for $3000, but it wasn't Mo. It was taken off when we said something.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Matty did a great job getting us a deal on the truck we

Matty did a great job getting us a deal on the truck we wanted to buy. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

The salesman was great up to the point of sale; however,

The salesman was great up to the point of sale; however, it was very clear once the sale was completed the salesman was on to the next one. Didn't even take the time to set up the additional enhancements that were part of the deal. I had to text him later. Also, once the warranty was declined the demeanor of the finance director quickly shifted to irritation and short cold replies / directions. Clearly once the sale is done they are also done with you. Doesn't help with referrals or repeat business.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We are sorry you didn’t have the best expirence with us, let us make it right with you.

Tyrus was the best salesman I've ever worked with at a

Tyrus was the best salesman I've ever worked with at a car dealership. Professional and courteous. He kept me informed, was responsive, and worked with me on my terms. He assisted in finding me the exact vehicle I wanted, had it brought to Twin City in Lafayette, and when I arrived the day of purchase, it was shined up and ready to go! In addition, he insured the purchase process was smooth and uncomplicated due to awesome preparation. Can't recommend this guy enough! If I ever need a vehicle again, I'm going to Tyrus first!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review, we are thrilled you had a good expirence. Let us know if there is anything we can do to earn a 5 star reveiw!