Reviews
Great service was provided!
Great service was provided! Tyler Was easy to work with and we had no pressure to buy
Great service was provided!
Great service was provided! Tyler Was easy to work with and we had no pressure to buy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great having you stop by Marty, we're glad Tyler got you all helped out. Thanks for being part of the Sid Dillon family.
I debated between leaving 3 or 4 stars.
I debated between leaving 3 or 4 stars. My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the best fit. She worked hard to get me to the price and payment terms we had discussed, and I truly appreciated her effort. Unfortunately, the financing side was disappointing. Instead of reducing the price to account for visible scratches (something Courtney and I both understood had been agreed to), the loan officer simply extended the term from 5 years to 8 years. I didn’t realize this until I reviewed the contract at home. When I returned the next day, even Courtney was surprised and regretful that the price reduction wasn’t applied. She involved the manager, who contacted me a couple of days later. While they never honored the negotiated reduction, they did offer two additional oil changes, which felt like a small gesture compared to what was expected. I later refinanced the loan on my own, which helped, but I can’t overlook the fact that the deal wasn’t honored. Courtney has continued to be fantastic, helping me with scheduling oil changes and questions, and she deserves 5 stars. Unfortunately, the finance department and management get 1–2 stars for their part in the process. That’s why this review was so difficult to rate overall.
I debated between leaving 3 or 4 stars.
I debated between leaving 3 or 4 stars. My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the best fit. She worked hard to get me to the price and payment terms we had discussed, and I truly appreciated her effort. Unfortunately, the financing side was disappointing. Instead of reducing the price to account for visible scratches (something Courtney and I both understood had been agreed to), the loan officer simply extended the term from 5 years to 8 years. I didn’t realize this until I reviewed the contract at home. When I returned the next day, even Courtney was surprised and regretful that the price reduction wasn’t applied. She involved the manager, who contacted me a couple of days later. While they never honored the negotiated reduction, they did offer two additional oil changes, which felt like a small gesture compared to what was expected. I later refinanced the loan on my own, which helped, but I can’t overlook the fact that the deal wasn’t honored. Courtney has continued to be fantastic, helping me with scheduling oil changes and questions, and she deserves 5 stars. Unfortunately, the finance department and management get 1–2 stars for their part in the process. That’s why this review was so difficult to rate overall.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you stopping by Kevin. Happy to hear Courtney did a good job helping you out. We hope that you'll give us a chance in the future. Thanks for being part of the Sid Dillon family.
Always happy to leave the dealership happy, after an
Always happy to leave the dealership happy, after an appointment! Tyler is very friendly and helpful. Thank you!
Always happy to leave the dealership happy, after an
Always happy to leave the dealership happy, after an appointment! Tyler is very friendly and helpful. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always happy to help out Gloria, glad Tyler got you all helped out. Thanks for choosing Sid Dillon.
Our repair appointment was extremely positive due to good
Our repair appointment was extremely positive due to good communication with rep thankful for good service
Our repair appointment was extremely positive due to good
Our repair appointment was extremely positive due to good communication with rep thankful for good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was good having you stop by. Let us know if you need anything else. Thanks for choosing Sid Dillon.
Great communication with their customers.
Great communication with their customers. They clearly want their clients to be satisfied and their vehicles to be safe and working properly.
Great communication with their customers.
Great communication with their customers. They clearly want their clients to be satisfied and their vehicles to be safe and working properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we got you all taken care of. If there's anything else we can do for you please let us know. Thanks for choosing Sid Dillon.
Our Sales rep Kenny took great care us thru the purchase
Our Sales rep Kenny took great care us thru the purchase process & Lesley completed financing. Sale Manager Ryan was also very helpful with cross feed on our new Santa Fe
Our Sales rep Kenny took great care us thru the purchase
Our Sales rep Kenny took great care us thru the purchase process & Lesley completed financing. Sale Manager Ryan was also very helpful with cross feed on our new Santa Fe
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service great personnel always provide prompt
Great service great personnel always provide prompt service and friendly service easy scheduling for service
Great service great personnel always provide prompt
Great service great personnel always provide prompt service and friendly service easy scheduling for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was great having you stop by. Thanks for choosing Sid Dillon.
Good selection Great Staff!
Good selection Great Staff! Bought at O st Lincoln Location . Lacy was great but wished she cold have had a bit more time showing me a few more of the features this car has vs my last but getting them found day by day . Good place to shop!
Good selection Great Staff!
Good selection Great Staff! Bought at O st Lincoln Location . Lacy was great but wished she cold have had a bit more time showing me a few more of the features this car has vs my last but getting them found day by day . Good place to shop!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad Lacy did a good job helping you out. Thanks for being part of the Sid Dillon family.
Quick service and clean facilities.
Quick service and clean facilities. Also offered free coffee, soda or water. Will return again when my car needs service!
Quick service and clean facilities.
Quick service and clean facilities. Also offered free coffee, soda or water. Will return again when my car needs service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you stopping by. If there's anything better we can do next time let us know. Thanks for choosing Sid Dillon.
I have been with Sid Dillon since the mid 1990's.
I have been with Sid Dillon since the mid 1990's. Great service snd sales!
I have been with Sid Dillon since the mid 1990's.
I have been with Sid Dillon since the mid 1990's. Great service snd sales!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's always great having you stop by Angela. Thanks for being part of the Sid Dillon family.