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Shepherd's Chevrolet

(15 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–7:00pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–7:00pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed

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Reviews

(15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone at the dealership was helpful and friendly.

Everyone at the dealership was helpful and friendly. Scott dis a great job from the time we walked in until we drove off the lot in our new truck. Highly recommend going there for your next vehicle.

Everyone at the dealership was helpful and friendly.

Everyone at the dealership was helpful and friendly. Scott dis a great job from the time we walked in until we drove off the lot in our new truck. Highly recommend going there for your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Overall happy with them.

Overall happy with them. Yesterday’s appointment was scheduled for 7:30am, I dropped the truck off Sunday evening. When I called at 1:15pm, they hadn’t even started on it.

Overall happy with them.

Overall happy with them. Yesterday’s appointment was scheduled for 7:30am, I dropped the truck off Sunday evening. When I called at 1:15pm, they hadn’t even started on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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We have purchased over 22 new vehicles at Shepherd’s

We have purchased over 22 new vehicles at Shepherd’s Chevrolet, North Manchester, Indiana. Tim Shepherd and his employee team have always treated us with honesty and respect. They always take the time to work one-on-one and there is no type of high pressure sales. They want to help you with what you want and what you are interested in. This is the type of small town dealership that large dealerships need to set their standards by.

We have purchased over 22 new vehicles at Shepherd’s

We have purchased over 22 new vehicles at Shepherd’s Chevrolet, North Manchester, Indiana. Tim Shepherd and his employee team have always treated us with honesty and respect. They always take the time to work one-on-one and there is no type of high pressure sales. They want to help you with what you want and what you are interested in. This is the type of small town dealership that large dealerships need to set their standards by.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I can always count on the guys at Shepherds to take

I can always count on the guys at Shepherds to take excellent care of my vehicle.

I can always count on the guys at Shepherds to take

I can always count on the guys at Shepherds to take excellent care of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent friendly and professional staff.

Excellent friendly and professional staff. JP is an awesome salesman and goes above and beyond to make sure your vehicle is exactly what you want.

Excellent friendly and professional staff.

Excellent friendly and professional staff. JP is an awesome salesman and goes above and beyond to make sure your vehicle is exactly what you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chevrolet screwed us.

We bought a 2019 truck from Huntington, IN Chevrolet in December 2019. It had a few hundred miles on it , so they extended the warranty to 39,000 miles. We have a paper that states we are the original owner. Needed to replace brake rotors and brake pads when it had 28,000 miles on it and we owned it for 2-1:2 years. Cost me almost $500.00 and still under warranty. Always was a loyal Chevrolet owner. Next vehicle will be a Ford. Without a doubt.

Chevrolet screwed us.

We bought a 2019 truck from Huntington, IN Chevrolet in December 2019. It had a few hundred miles on it , so they extended the warranty to 39,000 miles. We have a paper that states we are the original owner. Needed to replace brake rotors and brake pads when it had 28,000 miles on it and we owned it for 2-1:2 years. Cost me almost $500.00 and still under warranty. Always was a loyal Chevrolet owner. Next vehicle will be a Ford. Without a doubt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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SERVICE

It was great. They kept me informed on what they found wrong with the car.

SERVICE

It was great. They kept me informed on what they found wrong with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Elden E Stoops, Jr.

Shepherd's were very helpful, professional and timely with the work that was necessary to repair my car.

Elden E Stoops, Jr.

Shepherd's were very helpful, professional and timely with the work that was necessary to repair my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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pookie24t@aol.com

Quickly done! Manager even drove my car to make sure everything was taken care of.

pookie24t@aol.com

Quickly done! Manager even drove my car to make sure everything was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shepherds

Great place to buy, maintain or repair your vehicle.

Shepherds

Great place to buy, maintain or repair your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 15 reviews