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Tiffin Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (208 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great place to buy from

Great sales and service team. This is the second vehicle that we have bought from reinke ford and both times the sales team help us with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Misti, thank you for writing this fantastic review and giving our dealership such a high star rating! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Great & reliable service from Reineke Dealership

Reineke family dealership did an excellent job servicing my vehicle and detecting my tire issue. They are so reliable and trustworthy. Service was great and price was right. It is nice to have such confidence in a dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Cynthia, for reaching out to us. Your opinion plays an integral part in our customer service. We really appreciate that you took the time to leave us a review and the 5-star rating! We really appreciate the support!

Thank you for the outstanding work and service!

Thank you Reineke Family Dealerships Tiffin for the outstanding work you did on my Nissan! You fit my car in for service quickly, took care of the issues, made me feel secure and happy with my vehicle. Thank you for that and the great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Cynthia! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Great Establishment!

We are extremely happy with the entire process- working with Jon is always a pleasure! Everything was handled efficiently and quickly and quite obviously with a deep knowledge of everything required to put us in our new vehicle. We've been Reineke Ford customers for years and have always been treated with courtesy, respect and friendliness. They are great at both sales and on-going service, and we remain loyal customers! P.S. We LOVE our new vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Margaret, for the great review! We're glad you had a great experience and that you took the time to let us know! If there is anything else we can help you out with in the future, please let us know. Thanks again!

Service Department is A+ #1

Tiffin Ford always does an excellent job, not only in servicing our car, but in taking the time to be friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, thank you for taking the time to leave us feedback and the 5-star rating! We really appreciate it!

Recent Lease Process

The entire staff at Tiffin Ford is friendly, courteous and knowledgeable. Buying or Leasing a vehicle is simple and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us a review and a 5-star rating! We really appreciate the help and support!

Great service!

Loved my experience, Reineke is great! They helped me decide what vehicle would be best for my lifestyle and then found me a great deal on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Audrey, thank you for leaving this detailed feedback about your experience with Reineke's Tiffin Ford-Lincoln. We really appreciate the support! Thanks for getting your key from Reineke!

2017 Explorer Lease

Very professional and got us what we wanted. Love our new Explorer and love the color they got us too. Very nice ride. Lots of nice features. Thank you John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback and the five-star rating, Paul! We strive to provide excellent service to our customers at Reineke's Tiffin Ford-Lincoln. Thanks for getting your key from Reineke!

Bad battery

My 2017 fusion had to be jumped 3 times in 6 months. At first I thought we had left something on but after making sure we hadn't and it died 2 more times we contacted the dealership. They had it in the next day fave us a rental and had it fixed the following day. Very pleased with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Reineke Ford, Tiffin, OH salesman - Clayton Neal

It was an easy and professionally handled experience. Clayton Neal was a wonderful representative for both the dealership and Ford as was the rest of the staff. I would not hesitate to recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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