Mercedes-Benz Of Bedford

Great customer service.! Shannon my Sales Consultant listens and did an awesome job in helping me meet my goals. I am very happy with my new to me GLB 250!

Very nice, very clean and helpful. Thank you for helping me find my beautiful new car

AVOID THIS DEALERSHIP!!!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANYTHING SO DONT GET SCAMMED LIKE I DID CAUSE THEY WILL MAKE YOU PAY FOR IT EVEN THOUGH THE CAR HAS 30K MILES ON IT. HOW DOES THE A/C GO BAD ON A CAR WITH 30K MILES ON IT SUNROOF BROKE TWICE AND TIRES BAND WAS BROKE AND NOTHING COVERED UNDER WARRANTY. RUN

Very professional , on time, prepared,,willing to make changes,explained things clearly, i would do it again

We were exceptionally pleased with the entire process of purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have been more happy. This was our 3rd Mercedes which we have purchased in the NE Ohio area, and this dealership far eclipsed the other 2 dealerships. Rudy was very patient and persistent in locating the car with the color and package options that we wanted. We negotiated a fair price and he found the car we wanted on the East coast. Although it was a holiday week, Rudy and his co-workers were able to have the car delivered in 2 days. We were impressed with how Rudy knows each of the MB models inside and out. And the delivery with the red bow reveal and review of every feature of the car were very special.

Sofia was great! She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly recommend them to others!! Top notch dealership!!

The dealer displays courtesy and professionalism. The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assisted me..

Dave Silver and his team are the best! The only reason I go to Mercedes!

Shannon Leffler was great to deal with, unfortunately the Corvette I was interested in sold.

Everyone in the service department bent over backwards to listen to my problem and went over the car two or three times. I was happy with the level of concern they showed me. In the end, they concluded that my run flat tires were the cause of a vibration between 60 and 75 mph. I was assured my suspension, etc is 100% ok. I am going to non run flat tires for a better ride. I really felt I was treated fairly and respectively, even with my multiple recurring complaint.