Reviews
I traded in my 2017 Kia Soul for a new 2022 Soul.
I traded in my 2017 Kia Soul for a new 2022 Soul. The current lack of inventory everywhere required me to order and wait for the car to come in. Arnaldo kept me up to date on the expected delivery date and never hesitated to answer my myriad of questions. The car arrived on the day expected, and finalizing things went smoothly. This is my 3rd Kia Soul (and my family's 4th!) Halleen has always treated me fairly and kept me informed about my vehicles. I would recommend Halleen to anyone in the Cleveland area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teddy has given me outstanding service on multiple
Teddy has given me outstanding service on multiple occasions and has given me time to think about my purchases. If anyone asks me about what I think and who I talked to I’ll give them my opinion on Kia and this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got the car I want and had a good experience.
Got the car I want and had a good experience. Only with they were ready at time of appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful staff who ensures the customer is satisfied.
Wonderful staff who ensures the customer is satisfied. I will be a returning costumer for a long time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a Niro PHEV.
I purchased a Niro PHEV. Martial was great — knew a ton about the car, spent a lot of time answering questions, and didn't pressure us into purchasing anything we didn't want to. I would 100% recommend him to anyone looking for a car. After purchasing the car, Oleg really tried pressuring us into extended warranties, which I didn't appreciate. He kept emphasizing that the car will break and we're going to have to spend a lot of money to fix it — which isn't the thing you want to hear right after writing a check for a brand new car, that comes with a standard warranty. I had to say no multiple times before he would let it go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Martial made my car buying process pain free; he’s a
Martial made my car buying process pain free; he’s a friendly guy with great customer service skills. I was able to order the exact car that I wanted via text, and secured the financing without ever having to set foot inside the dealership. On the day I took ownership, I just had to sign the final contact papers and was out the door in 30min.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a very good experience.
It was a very good experience. The salesman was perfect. he was very knowledgeable,curtious,and respectful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arnaldo, Brian, and Joshua were very helpful with the
Arnaldo, Brian, and Joshua were very helpful with the purchase of my second new Soul from Halleen Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently traded in my Sorento and purchased my 3rd
I recently traded in my Sorento and purchased my 3rd Sportage from Halleen Kia. I was referred to Jim McConnell and I am so glad that I was!! No hassle, no fanagling! It was perfect. He is the nicest guy!! Their detail department did an AMAZING job cleaning my car! And they were quick! Thank you Jim Johnson!! Steve Stein, in Finance, really knows his stuff. He got me the best rate and was able to get me a great monthly payment. Another super nice guy at Halleen! I highly recommend this crew!! THANK YOU GUYS!! I have never had a bad experience at Halleen Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very helpful and answered every single
They were very helpful and answered every single questions we had. Not only did we love our dealer Arnoldo but our finance guy was equally amazing. Very good atmosphere and will definitely be recommending them to anyone who asks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
