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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Outstanding

Halleen Kia offer one of the best experiences in buying a car that I have experienced. Michael was knowledgeable and courteous. Would highly recommend Halleen Kia to anyone looking for an automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst experience..... Twice!!!!

I went into Haleen last March to look at the Telluride. I dealt with Michael. I was 22 months out on my lease. He told me it would be over 900 to get into aTelluride EX, and he crumpled up the paperwork before I could say a word... like I couldn’t afford it. I do agree that was quite high for a Telluride, but the way in was treated, I was insulted....walked out. I contacted Haleen again last month, now 11 months until my lease ended. I dealt with Lori, and a year later, I was given over an $800 payment....I asked to drop to the S model, and was told I would still be upper $700, low $800, and I chose to no longer deal with them. I was able to get a new Telluride S from Preston Kia for under $700, no money down. Haleen almost ruined my switch from GM (20 years) to Kia. Another dealer did exactly what I wanted, and Haleen doesn’t even try. Never ever going back to Haleen.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Thank you to the staff at Halleen Kia! Everyone really...

Thank you to the staff at Halleen Kia! Everyone really took the time to make our visit enjoyable!! We love our new car, and we will continue to do business with Halleen Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Although it seemed that we were there all day everyone at...

Although it seemed that we were there all day everyone at the dealership was very helpful and treated us well. The process was simple and excited to be a first time Kia owner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

She was very understanding and friendly. She helped me a...

She was very understanding and friendly. She helped me a lot to get a car with Very low credit. I enjoyed coming and speaking with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Josh Valentine was great! Got the car I wanted close to...

Josh Valentine was great! Got the car I wanted close to my price range and made my day a lot less stressful! Everyone was excellent from on the phone until I left the lot with my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So I typically don’t write reviews but I felt so strongly...

So I typically don’t write reviews but I felt so strongly about my wonderful experience I had to share. Arnaldo was absolute professional and he knew his product well. Once we saw the car in person and actually went on a test drive, we were in love with the Telluride. Arnaldo was so helpful in guiding us to the correct vehicle trim package and we ended up placing a custom order! The vehicle was delivered much sooner than expect and came in absolute perfect condition. The final financing portion of the deal with Matt was a pleasurable experience and he was so helpful with the extra options we wanted to purchase. Great job to both gentlemen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love my new Kia Soul! Charles was so patient and...

I love my new Kia Soul! Charles was so patient and helpful helping me find the perfect car for me! I would recommend him to anyone looking to buy a new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ryan was personable. He kept me updated. When the...

Ryan was personable. He kept me updated. When the headlight was completed, he notified of some other issues that may need looked at and explained all that was looked at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jim was a pleasure to work with, he made me feel so...

Jim was a pleasure to work with, he made me feel so comfortable and really made the peurchase process very easy! Everyome involed were wonderful. Our second vechile purchased at Halleen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.