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Halleen Kia

(9,708 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,708 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Great Buying Process

Martial was great! He took the time to explain my options and had my best interest in mind during the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Morgan, thank you for the feedback. Martial is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Amazing experience!!!

Arnaldo is such a great sales representive! Patient, kind and caring! We will always come back and do business with him! We left there satisfied! Thank you for the great service arnaldo! Always a pleasure doing business with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Arnaldo and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

purchasing a vehicle

The staff was very friendly and knowledgeable and the whole experience didn't take as long as I thought. Both sales personal and financing staff were great!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the time it took for you to provide us your feedback, Deandria. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Great Service

Everyone was so professional and nice. They went out of their way to accommodate and provide perfect service. They made me feel like a VIP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Scott, thank you for sharing this great feedback with us. We feel our service department is what makes Halleen Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Superb Service Halleen Kia!

I brought my vehicle in for servicing on a beautiful Saturday afternoon just as the dealership was having their lunch delivered. Greg offered me a piece of pepperoni deep dish pizza while I was waiting for my vehicle to be finished! I walked around the lot to pass time in the gorgeous weather; and none of the salesmen followed me around or hounded me into trying to sell me a car. Everybody just left me alone to walk around the lot and just enjoy my pizza in peace :) Greg was super nice and helpful, and I will definitely make my appointments around lunch time with him from now on. Lol. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Maggie and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Halleen Kia. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Great

Very professional staff, and quick service,very clean facility. I think the WiFi password should be posted a little larger, and noticeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your review, Denise! Thank you for choosing Halleen Kia for your vehicle needs. All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Great Service

I like the fact that Martial Lester listened and understood what I needed: the car that I wanted, the price and was willing to assist me in meeting my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Idalita. We're glad to have Martial on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Jimmy is the BEST!!

My mom had bought a Kia previously from Jimmy and was so amazed by his customer service and honesty that she referred me to him. I have Autism and this is my first car and I felt so comfortable working with Jimmy. He really made me feel special and explained everything from the paperwork to all the things my new car has. He really made a special time for me even more special! I will recommend him to anyone looking for a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We appreciate you taking the time to leave us a great review! We are pleased to hear Jimmy did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Great service

Everyone was friendly and helpful! Matt and Charles were knowledgeable, pleasant, and courteous. The buying process was efficient and they walked us thought it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Susan, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, and efficient customer service and will be happy to hear that you left Halleen Kia satisfied. We appreciate you continually trusting us with your car buying needs and we hope you enjoy vehicle! All the best, Eric Halleen | President/GM | ehalleen@halleenkia.com

Great service

Service people are professional, knowledgeable, and always very nice. They make me feel like I am an important customer...which is why I keep returning when my car needs servicing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, Lorene! We're glad to hear that our team was professional and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Eric Halleen | President/GM | ehalleen@halleenkia.com